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Swati Chopra

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Swati Chopra

Member | Athena Alliance

San Francisco, California, United States

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Swati Chopra

Summary

Swati Chopra is a seasoned executive with over 20 years of experience in Customer Success, Support, and Professional Services, currently heading Paid Services and Scaled Customer Success at Intel Corporation. With a strong focus on digital transformation and customer experience, she has successfully managed global teams and significant P&L responsibilities, driving substantial revenue growth and customer satisfaction. Swati's unique ability to build high-performing teams and establish strategic partnerships has been a key factor in her career, leading to impressive customer retention rates and organizational transformation. An advocate for diversity and inclusion, she serves on the Board of the Women at Intel Network and is a member of the Athena Alliance. Swati's academic achievements include a Wharton MBA, specializing in Strategy and Entrepreneurship, which complements her extensive technical and leadership skills. She is passionate about enhancing customer engagement and fostering innovation within the tech industry.

General

Generalist

Technical Background

Leadership Experience

Long-Term Tenure

Immigrant

Professional interests

Leadership Development

Emerging Technologies

Innovation

Organisational experience

Corporate Experience

Non-Profit Experience

Swati Chopra

Work Experience

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Member at

Athena Alliance

January 2024 - Present

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Women at Intel Network Board Member at

Intel Corporation

January 2024 - Present

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Head, Paid Services and Scaled Customer Success at

Intel Corporation

May 2023 - Present

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Board Policy review Committee at

Palo Alto Unified School District

February 2023 - Present

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Advisor / Business Consultant at

Multiple Companies

January 2021 - Present

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Executive Committee Member at

Financial Women of San Francisco

February 2023 - March 2024

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Sr Director, Customer Success | Support and Strategy at

Docusign

October 2021 - September 2022

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Board Member at

Financial Women of San Francisco

June 2018 - February 2022

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Sr Director - Enterprise Customer Success, TAM and renewals - US/Canada at

McAfee

January 2021 - October 2021

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Director, Customer Success - US West and Global Cloud at

McAfee

May 2019 - December 2020

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Venture Associate at

Illuminate Ventures

January 2018 - June 2019

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Director, Customer success - US West at

McAfee

November 2018 - April 2019

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Director - Global Support services, Professional services and Customer success at

Bitglass, Inc.

March 2017 - October 2018

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Manager - Support services and Customer Success at

Bitglass, Inc.

February 2015 - February 2017

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Technical Services Team - Data Center & Content at

Cisco

December 2010 - January 2015

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Level II Technical Engineer - Security at

SonicWall

March 2008 - December 2010

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Assistant Manager – E-Learning at

Career Launcher

July 2004 - August 2006

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Lecturer at

Rnis College Of Management

January 2004 - July 2004

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Swati Chopra

Education

University of Delhi, Master Of Commerce [M.Com.]

January 2003 - January 2006

Shaheed Sukhdev College of business studies, Delhi University, Bachelor Of Business Studies [Bbs]

January 2000 - January 2003

new era public school, delhi, 12th Std Cbse

January 1998 - January 2000

Wharton School, Master Of Business Administration (Mba) With Honors

Frequently Asked Questions about Swati Chopra

What is Swati Chopra email address?

Swati Chopra's primary email address is ************@docusign.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Swati Chopra work for?

Swati Chopra is a Member at Athena Alliance, a company specializing in Business, Professional, Labor, Political, & Similar Organizations .

Where Swati Chopra graduated from?

Swati Chopra holds a degree in Finance from University of Delhi.

How can I directly contact Swati Chopra?

To contact Swati Chopra directly, you can use the email address ************@docusign.com. Complete contact information is available upon registration with Muraena.

Is Swati Chopra an immigrant?

Yes, Swati Chopra is an immigrant and currently based in United States

Who is Swati Chopra?

Swati Chopra is a seasoned executive with over 20 years of experience in Customer Success, Support, and Professional Services, currently heading Paid Services and Scaled Customer Success at Intel Corporation. With a strong focus on digital transformation and customer experience, she has successfully managed global teams and significant P&L responsibilities, driving substantial revenue growth and customer satisfaction. Swati's unique ability to build high-performing teams and establish strategic partnerships has been a key factor in her career, leading to impressive customer retention rates and organizational transformation. An advocate for diversity and inclusion, she serves on the Board of the Women at Intel Network and is a member of the Athena Alliance. Swati's academic achievements include a Wharton MBA, specializing in Strategy and Entrepreneurship, which complements her extensive technical and leadership skills. She is passionate about enhancing customer engagement and fostering innovation within the tech industry.

Swati`s contact details

mail

************@docusign.com

*******@bitglass.com

************@intel.com

Colleagues

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Prerna Goja

Member: Athena Alliance

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Monica Van Berkel

Chief People Officer

Judy Iannuccilli

Chief Human Resources Officer

Julie Lepin

Member of the Board of Advisors

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Anna Goranson

Chief People Officer

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Coco Brown

Executive Ally

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Cristina Scharffenorth

Member Success Manager

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