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Szuyin Leow

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Szuyin Leow

VP of Customer Experience | Transcend

Kaneohe, Hawaii, United States

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Szuyin Leow

Summary

Szuyin Leow is a seasoned professional with extensive experience in customer experience management and operational excellence. Currently serving as the VP of Customer Experience at Transcend, Szuyin leads a dynamic team focused on privacy and data governance challenges. With a solid foundation in engineering and consulting, she has a proven track record of building and scaling customer success teams, exemplified by her tenure at LogicGate where she grew the team from 2 to over 50 members. Szuyin's expertise spans multiple industries, including food preparations and technology, allowing her to apply best practices across diverse sectors. Her leadership style emphasizes empowerment and efficiency, driving significant improvements in customer satisfaction and retention. Szuyin is passionate about leveraging technology to enhance user experiences and is committed to fostering a culture of continuous improvement. She holds a Bachelor of Science in Mechanical Engineering and Economics from Iowa State University, where she also honed her communication and leadership skills. Szuyin's accolades include multiple Employee of the Year awards, showcasing her dedication and impact in her roles.

General

Generalist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Emerging Technologies

Innovation

Organisational experience

Corporate Experience

Startup Experience

Szuyin Leow

Work Experience

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VP of Customer Experience at

Transcend

June 2023 - Present

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VP of Customer Success at

LogicGate

November 2020 - June 2023

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Featured Thought Leader at

Sales Assembly

May 2021 - June 2023

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Executive Member at

Pavilion

March 2022 - May 2023

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Director of Customer Success & Services at

LogicGate

July 2019 - November 2020

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Senior Customer Success Manager at

LogicGate

January 2019 - July 2019

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Customer Success Manager at

LogicGate

January 2018 - January 2019

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Senior Associate at

PwC

July 2016 - December 2017

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Associate at

PwC

August 2014 - June 2016

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Writing & Media Center Communication Consultant at

Iowa State University

January 2013 - May 2014

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Technology Consulting Associate Intern at

PwC

June 2013 - August 2013

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Research & Development Intern at

General Mills

May 2012 - August 2012

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Manufacturing and Engineering Intern at

General Mills

May 2011 - August 2011

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Teaching Assistant at

Iowa State University

August 2010 - December 2010

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Engineering-Operations Intern at

General Mills

May 2010 - August 2010

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Szuyin Leow

Education

Iowa State University, Bachelor Of Science (Bs)

January 2009 - January 2014

Frequently Asked Questions about Szuyin Leow

What is Szuyin Leow email address?

Szuyin Leow's primary email address is ***********@generalmills.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Szuyin Leow work for?

Szuyin Leow is a VP of Customer Experience at Transcend, a company specializing in Prepackaged software.

Where Szuyin Leow graduated from?

Szuyin Leow holds a degree in Mechanical Engineering And Economics from Iowa State University.

How can I directly contact Szuyin Leow?

To contact Szuyin Leow directly, you can use the email address ***********@generalmills.com. Complete contact information is available upon registration with Muraena.

Who is Szuyin Leow?

Szuyin Leow is a seasoned professional with extensive experience in customer experience management and operational excellence. Currently serving as the VP of Customer Experience at Transcend, Szuyin leads a dynamic team focused on privacy and data governance challenges. With a solid foundation in engineering and consulting, she has a proven track record of building and scaling customer success teams, exemplified by her tenure at LogicGate where she grew the team from 2 to over 50 members. Szuyin's expertise spans multiple industries, including food preparations and technology, allowing her to apply best practices across diverse sectors. Her leadership style emphasizes empowerment and efficiency, driving significant improvements in customer satisfaction and retention. Szuyin is passionate about leveraging technology to enhance user experiences and is committed to fostering a culture of continuous improvement. She holds a Bachelor of Science in Mechanical Engineering and Economics from Iowa State University, where she also honed her communication and leadership skills. Szuyin's accolades include multiple Employee of the Year awards, showcasing her dedication and impact in her roles.

Szuyin`s contact details

mail

***********@generalmills.com

*****@transcend.io

***********@logicgate.com

Colleagues

Michael Farrell

Co-Founder and Chief Technology Officer

Michael Farrell

Co-Founder and CTO

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Mike Orlick

Global VP of Sales

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Minh Nguyen

VP of Engineering

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Kate Parker

President

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Ben Brook

Co-Founder, CEO @ Transcend

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Cameron Ivey

Marketing Manager

Chris Shishido

VP Finance

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