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Tanya Strauss

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Tanya Strauss

Vice President, Client Success | Atmosera

San Diego, California, United States

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Tanya Strauss

Summary

Tanya Strauss is a seasoned Customer Success Leader with a strong foundation in enhancing customer satisfaction and retention across various industries. With extensive experience in account management and strategic partnerships, she has successfully managed a portfolio with an Annual Recurring Revenue (ARR) of 38 million, achieving an impressive Net Revenue Retention (NRR) rate of over 100%. Her leadership skills shine through her ability to mentor and develop high-performing teams, fostering a culture of excellence and accountability. Tanya's commitment to leveraging data-driven insights ensures continuous improvement in customer experiences. She has a diverse background in both corporate and consulting environments, allowing her to adapt strategies effectively to meet client needs. A published author, Tanya also shares her insights on life transitions, enriching her profile with a personal touch that resonates with her professional journey. Passionate about creating world-class customer success organizations, she prioritizes value, satisfaction, and loyalty in all her endeavors.

General

Specialist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Industry-specific interests

Leadership Development

Innovation

Organisational experience

Corporate Experience

Consulting Experience

Tanya Strauss

Work Experience

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Vice President, Client Success at

Atmosera

December 2023 - Present

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Executive Member at

The Pavilion Adult Care Facility

August 2023 - Present

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Client Success Program Design at

Tanya Strauss Client Success

June 2023 - Present

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Director, Customer Success at

Druva

February 2022 - July 2023

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Senior Director, Customer Success at

Recurly, Inc.

October 2021 - February 2022

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Director, Customer Success Strategy & Operations at

ServiceNow

February 2020 - September 2021

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Director, Strategic Partnerships at

Gainsight, Inc.

April 2019 - January 2020

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Enterprise Client Outcomes Manager (Customer Success) at

Gainsight, Inc.

November 2017 - April 2019

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Customer Success Manager at

LifeWorks Wellbeing (acquise par TELUS Santé | acquired by TELUS Health)

July 2016 - November 2017

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Holistic Health Coach at

Courageous Health Coaching

October 2013 - December 2016

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Solutions Manager (@Intrasphere-prior to Deloitte acquisition) at

Intrasphere Technologies

January 2010 - August 2010

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Life Sciences Solutions Principal at

Model N

August 2005 - January 2009

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Engagement Manager (@diCarta-prior to IBM acquisition) at

International Business Machines Corporation (IBM)

May 2001 - August 2005

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Manager of Education at

Webango

January 2000 - January 2001

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Technical Trainer at

ExecuTrain

June 1998 - May 1999

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Tanya Strauss

Education

University of California Santa Cruz, Bachelors

January 1970 - January 1970

University of California

Institute for Integrative Nutrition

Frequently Asked Questions about Tanya Strauss

What is Tanya Strauss email address?

Tanya Strauss's primary email address is *************@druva.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Tanya Strauss work for?

Tanya Strauss is a Vice President, Client Success at Atmosera, a company specializing in Computer Systems Design & Related Services.

Where Tanya Strauss graduated from?

Tanya Strauss holds a degree in Bachelor Of Arts from University of California Santa Cruz.

How can I directly contact Tanya Strauss?

To contact Tanya Strauss directly, you can use the email address *************@druva.com. Complete contact information is available upon registration with Muraena.

Who is Tanya Strauss?

Tanya Strauss is a seasoned Customer Success Leader with a strong foundation in enhancing customer satisfaction and retention across various industries. With extensive experience in account management and strategic partnerships, she has successfully managed a portfolio with an Annual Recurring Revenue (ARR) of 38 million, achieving an impressive Net Revenue Retention (NRR) rate of over 100%. Her leadership skills shine through her ability to mentor and develop high-performing teams, fostering a culture of excellence and accountability. Tanya's commitment to leveraging data-driven insights ensures continuous improvement in customer experiences. She has a diverse background in both corporate and consulting environments, allowing her to adapt strategies effectively to meet client needs. A published author, Tanya also shares her insights on life transitions, enriching her profile with a personal touch that resonates with her professional journey. Passionate about creating world-class customer success organizations, she prioritizes value, satisfaction, and loyalty in all her endeavors.

Tanya`s contact details

mail

*************@druva.com

*************@ibm.com

********@modeln.com

********@recurly.com

*************@servicenow.com

*************@executrain.com

*************@lifeworks.com

*************@atmosera.com

Colleagues

Rich Bader

Board Member

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Miran Barić

Executive Vice President of Sales

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Charles Schwenger

Executive Vice President of Sales

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John Isdell

Executive Vice President Service Operations

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Todd Fine

Chief Operating Officer

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Jacob Saunders

Executive Vice President, Professional Services

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