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Ted Cates
Ted Cates
Vice President, Brand, Marketing Operations, Digital, & Insights | TDECU
Cypress, Texas, United States
Ted Cates
Summary
Ted Cates is a seasoned digital and customer experience leader with a robust background in analytics and marketing within the insurance sector. With extensive experience overseeing customer experience strategies for Fortune 500 companies, he excels in driving customer loyalty and retention through data-driven insights. Ted has a proven track record of leading cross-functional teams to implement integrated marketing campaigns that enhance brand positioning. His expertise spans various domains, including digital marketing, project management, and customer journey design. Notably, he has successfully onboarded new marketing agencies to improve lead generation and has developed innovative customer segmentation models. Ted's educational background in Economics and Political Science from Iowa State University complements his professional skills, making him a well-rounded contributor to any organization. He is passionate about leveraging technology to improve customer interactions and is dedicated to continuous improvement in service delivery.
Ted Cates
Work Experience
Vice President, Brand, Marketing Operations, Digital, & Insights at
TDECU
November 2022 - Present
Vice President, Customer Experience & Digital Marketing at
American International Group, Inc.
June 2015 - November 2022
Global IT Director at
CCC (Compressor Controls Corporation)
February 2014 - June 2015
Director, Digital Marketing and Customer Experience Annuity & Life Insurance at
Athene
June 2010 - February 2013
Director, Service Delivery & Support at
Athene
January 2008 - June 2010
Director, Global Service Operations at
Becton Dickinson de Chile
January 2006 - January 2008
Enterprise Systems Management & Planning Manager at
Becton Dickinson de Chile
August 2000 - October 2006
Network Manager at
Zurich North America
January 1995 - January 2000
Ted Cates
Education
January 1989 - January 1993
Frequently Asked Questions about Ted Cates
What is Ted Cates email address?
Ted Cates's primary email address is *********@aig.com. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Ted Cates work for?
Ted Cates is a Vice President, Brand, Marketing Operations, Digital, & Insights at TDECU, a company specializing in Functions related to depository banking.
Where Ted Cates graduated from?
Ted Cates holds a degree in Economics, Political Science from Iowa State University.
How can I directly contact Ted Cates?
To contact Ted Cates directly, you can use the email address *********@aig.com. Complete contact information is available upon registration with Muraena.
Who is Ted Cates?
Ted Cates is a seasoned digital and customer experience leader with a robust background in analytics and marketing within the insurance sector. With extensive experience overseeing customer experience strategies for Fortune 500 companies, he excels in driving customer loyalty and retention through data-driven insights. Ted has a proven track record of leading cross-functional teams to implement integrated marketing campaigns that enhance brand positioning. His expertise spans various domains, including digital marketing, project management, and customer journey design. Notably, he has successfully onboarded new marketing agencies to improve lead generation and has developed innovative customer segmentation models. Ted's educational background in Economics and Political Science from Iowa State University complements his professional skills, making him a well-rounded contributor to any organization. He is passionate about leveraging technology to improve customer interactions and is dedicated to continuous improvement in service delivery.
Ted`s contact details
*********@aig.com
******@tdecu.org
Colleagues
Senior Vice President, Lending
Board Member
VP of Corporate Real Estate
SVP, Chief Legal Officer and General Counsel
Vice President - Loan Resolutions
Regional Vice President
VP, Enterprise Architecture
VP Finance
Vice President of Risk Management
Senior Vice President TDECU / President TDECU Holdings