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Ted Cates

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Ted Cates

Vice President, Brand, Marketing Operations, Digital, & Insights | TDECU

Cypress, Texas, United States

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Ted Cates

Summary

Ted Cates is a seasoned digital and customer experience leader with a robust background in analytics and marketing within the insurance sector. With extensive experience overseeing customer experience strategies for Fortune 500 companies, he excels in driving customer loyalty and retention through data-driven insights. Ted has a proven track record of leading cross-functional teams to implement integrated marketing campaigns that enhance brand positioning. His expertise spans various domains, including digital marketing, project management, and customer journey design. Notably, he has successfully onboarded new marketing agencies to improve lead generation and has developed innovative customer segmentation models. Ted's educational background in Economics and Political Science from Iowa State University complements his professional skills, making him a well-rounded contributor to any organization. He is passionate about leveraging technology to improve customer interactions and is dedicated to continuous improvement in service delivery.

General

Generalist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Emerging Technologies

Leadership Development

Sustainability

Organisational experience

Corporate Experience

Ted Cates

Work Experience

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Vice President, Brand, Marketing Operations, Digital, & Insights at

TDECU

November 2022 - Present

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Vice President, Customer Experience & Digital Marketing at

American International Group, Inc.

June 2015 - November 2022

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Global IT Director at

CCC (Compressor Controls Corporation)

February 2014 - June 2015

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Director, Digital Marketing and Customer Experience Annuity & Life Insurance at

Athene

June 2010 - February 2013

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Director, Service Delivery & Support at

Athene

January 2008 - June 2010

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Director, Global Service Operations at

Becton Dickinson de Chile

January 2006 - January 2008

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Enterprise Systems Management & Planning Manager at

Becton Dickinson de Chile

August 2000 - October 2006

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Network Manager at

Zurich North America

January 1995 - January 2000

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Ted Cates

Education

Iowa State University, Ba

January 1989 - January 1993

Frequently Asked Questions about Ted Cates

What is Ted Cates email address?

Ted Cates's primary email address is *********@aig.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Ted Cates work for?

Ted Cates is a Vice President, Brand, Marketing Operations, Digital, & Insights at TDECU, a company specializing in Functions related to depository banking.

Where Ted Cates graduated from?

Ted Cates holds a degree in Economics, Political Science from Iowa State University.

How can I directly contact Ted Cates?

To contact Ted Cates directly, you can use the email address *********@aig.com. Complete contact information is available upon registration with Muraena.

Who is Ted Cates?

Ted Cates is a seasoned digital and customer experience leader with a robust background in analytics and marketing within the insurance sector. With extensive experience overseeing customer experience strategies for Fortune 500 companies, he excels in driving customer loyalty and retention through data-driven insights. Ted has a proven track record of leading cross-functional teams to implement integrated marketing campaigns that enhance brand positioning. His expertise spans various domains, including digital marketing, project management, and customer journey design. Notably, he has successfully onboarded new marketing agencies to improve lead generation and has developed innovative customer segmentation models. Ted's educational background in Economics and Political Science from Iowa State University complements his professional skills, making him a well-rounded contributor to any organization. He is passionate about leveraging technology to improve customer interactions and is dedicated to continuous improvement in service delivery.

Ted`s contact details

mail

*********@aig.com

******@tdecu.org

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Taylor Vowell

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Ronit Patel

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Michael H

Vice President of Risk Management

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Michael Massey

Senior Vice President TDECU / President TDECU Holdings

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