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Ted Lee
Ted Lee
Chief Operating Officer | OnPoint Warranty Solutions, LLC
Ridgefield, New Jersey, United States
Ted Lee
Summary
Ted Lee is a dynamic Chief Operating Officer at OnPoint, bringing a wealth of experience in operational leadership across various sectors including healthcare and technology. With a robust background in customer service and digital transformation, he excels at driving organizational efficiency and enhancing customer satisfaction. Ted's career includes significant roles at major corporations such as Humana and Samsung, where he led service delivery transformations and field service operations. His academic credentials include an MBA from Columbia Business School and a Bachelor's degree in Electrical Engineering from the University of Pennsylvania. Ted's expertise spans business transformation, change management, and strategic planning, positioning him as a key player in driving innovation within the organizations he serves. He is passionate about leveraging technology to optimize operations and improve service delivery. Outside of work, Ted is known for his commitment to mentoring emerging leaders in the industry.
Ted Lee
Work Experience
Chief Operating Officer at
OnPoint Warranty Solutions, LLC
March 2023 - Present
Senior Vice President of Service Delivery and Transformation at
Akumin Inc.
April 2021 - March 2023
Director of Contact Center Operations/ Transformation - Medical and Specialty at
Humana, Inc.
March 2018 - April 2021
Associate VP of Contact Center Operations and Transformation at
Humana, Inc.
May 2019 - April 2021
Head of Field Service Operations at
Samsung Argentina
September 2016 - February 2018
Chief of Staff, Customer Care at
Samsung Argentina
September 2015 - August 2016
Sr. Manager of North American HQ Service Operation Support at
Samsung Argentina
March 2013 - August 2015
Senior Manager of Strategic SVC Planning at Samsung Electronics America at
Samsung Argentina
February 2007 - February 2013
Warranty Department Manager at
Samsung Argentina
February 2007 - February 2009
Proprietary securities trader (NYSE & NASDAQ) at
Spectrum Capital Partners
May 2004 - December 2006
Technical and Business Consultant at
PwC
November 1999 - April 2004
Ted Lee
Education
Columbia Business School, Master Of Business Administration (Mba)
January 2012 - January 2014
University of Pennsylvania, School Of Engineering And Applied Science, Bachelor Of Science
January 1995 - January 1999
Frequently Asked Questions about Ted Lee
What is Ted Lee email address?
Ted Lee's primary email address is ***@onpointwarranty.com. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Ted Lee work for?
Ted Lee is a Chief Operating Officer at OnPoint Warranty Solutions, LLC, a company specializing in Social Advocacy Organizations.
Where Ted Lee graduated from?
Ted Lee holds a degree in Business, Management, Marketing, And Related Support Services from Columbia Business School.
How can I directly contact Ted Lee?
To contact Ted Lee directly, you can use the email address ***@onpointwarranty.com. Complete contact information is available upon registration with Muraena.
Who is Ted Lee?
Ted Lee is a dynamic Chief Operating Officer at OnPoint, bringing a wealth of experience in operational leadership across various sectors including healthcare and technology. With a robust background in customer service and digital transformation, he excels at driving organizational efficiency and enhancing customer satisfaction. Ted's career includes significant roles at major corporations such as Humana and Samsung, where he led service delivery transformations and field service operations. His academic credentials include an MBA from Columbia Business School and a Bachelor's degree in Electrical Engineering from the University of Pennsylvania. Ted's expertise spans business transformation, change management, and strategic planning, positioning him as a key player in driving innovation within the organizations he serves. He is passionate about leveraging technology to optimize operations and improve service delivery. Outside of work, Ted is known for his commitment to mentoring emerging leaders in the industry.
Ted`s contact details
***@onpointwarranty.com
*******@pwc.com
*******@akumin.com
*******@samsung.com
******@sea.samsung.com
Colleagues
AI Evangelist & Training Specialist
Board Member
Chief Technology Officer
Board Member
Vice President of Client Services
Chief Marketing Officer
CIO
Senior Vice President, Aftermarket Solutions
Chief Financial Officer
Vice President of Service Operations