Directory

>

Ted Lee

avatar

Ted Lee

Chief Operating Officer | OnPoint Warranty Solutions, LLC

Ridgefield, New Jersey, United States

View contact details (it's free)

Ted Lee

Summary

Ted Lee is a dynamic Chief Operating Officer at OnPoint, bringing a wealth of experience in operational leadership across various sectors including healthcare and technology. With a robust background in customer service and digital transformation, he excels at driving organizational efficiency and enhancing customer satisfaction. Ted's career includes significant roles at major corporations such as Humana and Samsung, where he led service delivery transformations and field service operations. His academic credentials include an MBA from Columbia Business School and a Bachelor's degree in Electrical Engineering from the University of Pennsylvania. Ted's expertise spans business transformation, change management, and strategic planning, positioning him as a key player in driving innovation within the organizations he serves. He is passionate about leveraging technology to optimize operations and improve service delivery. Outside of work, Ted is known for his commitment to mentoring emerging leaders in the industry.

General

Specialist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Emerging Technologies

Innovation

Organisational experience

Corporate Experience

Ted Lee

Work Experience

company logo

Chief Operating Officer at

OnPoint Warranty Solutions, LLC

March 2023 - Present

company logo

Senior Vice President of Service Delivery and Transformation at

Akumin Inc.

April 2021 - March 2023

company logo

Director of Contact Center Operations/ Transformation - Medical and Specialty at

Humana, Inc.

March 2018 - April 2021

company logo

Associate VP of Contact Center Operations and Transformation at

Humana, Inc.

May 2019 - April 2021

company logo

Head of Field Service Operations at

Samsung Argentina

September 2016 - February 2018

company logo

Chief of Staff, Customer Care at

Samsung Argentina

September 2015 - August 2016

company logo

Sr. Manager of North American HQ Service Operation Support at

Samsung Argentina

March 2013 - August 2015

company logo

Senior Manager of Strategic SVC Planning at Samsung Electronics America at

Samsung Argentina

February 2007 - February 2013

company logo

Warranty Department Manager at

Samsung Argentina

February 2007 - February 2009

company logo

Proprietary securities trader (NYSE & NASDAQ) at

Spectrum Capital Partners

May 2004 - December 2006

company logo

Technical and Business Consultant at

PwC

November 1999 - April 2004

Logos provided by Logo.dev

Ted Lee

Education

Columbia Business School, Master Of Business Administration (Mba)

January 2012 - January 2014

University of Pennsylvania, School Of Engineering And Applied Science, Bachelor Of Science

January 1995 - January 1999

Frequently Asked Questions about Ted Lee

What is Ted Lee email address?

Ted Lee's primary email address is ***@onpointwarranty.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Ted Lee work for?

Ted Lee is a Chief Operating Officer at OnPoint Warranty Solutions, LLC, a company specializing in Social Advocacy Organizations.

Where Ted Lee graduated from?

Ted Lee holds a degree in Business, Management, Marketing, And Related Support Services from Columbia Business School.

How can I directly contact Ted Lee?

To contact Ted Lee directly, you can use the email address ***@onpointwarranty.com. Complete contact information is available upon registration with Muraena.

Who is Ted Lee?

Ted Lee is a dynamic Chief Operating Officer at OnPoint, bringing a wealth of experience in operational leadership across various sectors including healthcare and technology. With a robust background in customer service and digital transformation, he excels at driving organizational efficiency and enhancing customer satisfaction. Ted's career includes significant roles at major corporations such as Humana and Samsung, where he led service delivery transformations and field service operations. His academic credentials include an MBA from Columbia Business School and a Bachelor's degree in Electrical Engineering from the University of Pennsylvania. Ted's expertise spans business transformation, change management, and strategic planning, positioning him as a key player in driving innovation within the organizations he serves. He is passionate about leveraging technology to optimize operations and improve service delivery. Outside of work, Ted is known for his commitment to mentoring emerging leaders in the industry.

Ted`s contact details

mail

***@onpointwarranty.com

*******@pwc.com

*******@akumin.com

*******@samsung.com

******@sea.samsung.com

Colleagues

avatar
Scott Walker

AI Evangelist & Training Specialist

avatar
Rob Christian

Board Member

avatar
Michael Baumer

Chief Technology Officer

avatar
Erik Graber

Board Member

avatar
Kellie Harrison

Vice President of Client Services

avatar
Jenniffer Breitenstein

Chief Marketing Officer

avatar
Evan Poll

Senior Vice President, Aftermarket Solutions

avatar
Deb Chenois

Chief Financial Officer

avatar
Joe Lucido

Vice President of Service Operations

View Contact details (it's free)
Request Profile Removal