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Terrence Post

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Terrence Post

Consumer Protection | UserTesting

California, San Francisco, United States

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Terrence Post

Summary

Terrence Post is an accomplished Vice President of Global Customer Support at UserTesting, specializing in enhancing customer experience through innovative support strategies. With a strong background in project management and customer engagement, he has successfully led teams to achieve best-in-class metrics in customer satisfaction and efficiency. Terrence's expertise extends to founding UserTesting's Customer Education team, where he created an award-winning training portal that leverages AI for improved user experience. He has a JD from Santa Clara University and a BA from UC Santa Barbara, combining legal knowledge with a passion for customer service. His career reflects a commitment to operational excellence and employee engagement, fostering a culture of growth and empathy within his teams. Fluent in both English and French, Terrence is well-equipped to navigate diverse business environments.

General

Generalist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Emerging Technologies

Leadership Development

Sustainability

Innovation

Organisational experience

Corporate Experience

Non-Profit Experience

Terrence Post

Work Experience

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SVP, Global Services and Support at

UserTesting

July 2025 - Present

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Terrence Post

Education

University of California, Santa Barbara, Bachelor of Arts (B.A.), Law and Society, Philosophy, Professional Writing

January 2004 - January 2008

Santa Clara University School of Law, Doctor of Law (JD)

January 2010 - January 2013

Frequently Asked Questions about Terrence Post

What is Terrence Post email address?

Terrence Post's primary email address is ********@usertesting.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Terrence Post work for?

Terrence Post is a Consumer Protection at UserTesting.

Where Terrence Post graduated from?

Terrence Post holds a degree in null from University of California, Santa Barbara.

How can I directly contact Terrence Post?

To contact Terrence Post directly, you can use the email address ********@usertesting.com. Complete contact information is available upon registration with Muraena.

Who is Terrence Post?

Terrence Post is an accomplished Vice President of Global Customer Support at UserTesting, specializing in enhancing customer experience through innovative support strategies. With a strong background in project management and customer engagement, he has successfully led teams to achieve best-in-class metrics in customer satisfaction and efficiency. Terrence's expertise extends to founding UserTesting's Customer Education team, where he created an award-winning training portal that leverages AI for improved user experience. He has a JD from Santa Clara University and a BA from UC Santa Barbara, combining legal knowledge with a passion for customer service. His career reflects a commitment to operational excellence and employee engagement, fostering a culture of growth and empathy within his teams. Fluent in both English and French, Terrence is well-equipped to navigate diverse business environments.

Terrence`s contact details

mail

********@usertesting.com

Colleagues

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Jamie Anderson

Member Of The Board Of Advisors

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Michelle Engle

Vice President

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Hal O'donnell

Staff Accountant

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Nicole H

Branch manager

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Jennifer R

Junior consultant in Marketing

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Paige Musto

PR Account Coordinator

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Chris Stewart

Senior Business Development Manager

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Paul North

HRMS Consultant

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