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Thomas Messina

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Thomas Messina

Vice President, Senior Customer Experience Manager | CoreFirst Bank & Trust

Topeka, Kansas, United States

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Thomas Messina

Summary

Thomas Messina is an accomplished Senior Customer Experience Manager and Vice President at CoreFirst Bank & Trust, with a deep commitment to enhancing customer service and operational efficiencies in the banking sector. With over two decades of experience in various roles within the financial services industry, he has developed a strong expertise in customer support and team leadership. His career at CoreFirst has seen him progress through numerous managerial positions, showcasing his ability to drive process improvements and innovate customer service strategies. Thomas is not only focused on immediate customer needs but is also dedicated to building cohesive teams that thrive in high-pressure environments. His educational background includes studies at Washburn University, where he laid the foundation for his professional journey. Thomas's leadership style is characterized by a focus on empowerment and development, aiming to cultivate a high-performance culture among his teams. Outside of work, he is likely to have interests that align with community engagement and continuous professional development.

General

Specialist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Industry-specific interests

Leadership Development

Organisational experience

Corporate Experience

Thomas Messina

Work Experience

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Vice President, Senior Customer Experience Manager at

CoreFirst Bank & Trust

August 2022 - Present

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Vice President, Retail Manager-Customer Support at

CoreFirst Bank & Trust

March 2021 - August 2022

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Officer, Retail Manager-Customer Support at

CoreFirst Bank & Trust

May 2018 - March 2021

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Officer, Branch Sales Manager at

CoreFirst Bank & Trust

July 2017 - May 2018

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Talent Acquisition Manager (Recruitment) at

Midwest Health, Inc.

February 2017 - July 2017

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Human Resources Director at

Midwest Health, Inc.

June 2016 - February 2017

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Officer, Call Center Manager at

CoreFirst Bank & Trust

March 2013 - June 2016

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Branch Sales Manager at

CoreFirst Bank & Trust

June 2004 - March 2013

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Customer Sales & Service Representative (Personal Banker New Deposit Accounts & New Loans) at

CoreFirst Bank & Trust

February 2002 - June 2004

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Real Estate Loan Servicer at

CoreFirst Bank & Trust

May 2001 - February 2002

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Express Service Representative (Personal Banker New Deposit Accounts) at

CoreFirst Bank & Trust

January 2000 - May 2001

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Thomas Messina

Education

Washburn University

January 1996 - January 2000

Maur Hill Mount Academy, Diploma

January 1992 - January 1996

Frequently Asked Questions about Thomas Messina

What is Thomas Messina email address?

Thomas Messina's primary email address is ********@corefirstbank.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Thomas Messina work for?

Thomas Messina is a Vice President, Senior Customer Experience Manager at CoreFirst Bank & Trust, a company specializing in National commercial banks.

Where Thomas Messina graduated from?

Thomas Messina holds a degree in from Washburn University.

How can I directly contact Thomas Messina?

To contact Thomas Messina directly, you can use the email address ********@corefirstbank.com. Complete contact information is available upon registration with Muraena.

Who is Thomas Messina?

Thomas Messina is an accomplished Senior Customer Experience Manager and Vice President at CoreFirst Bank & Trust, with a deep commitment to enhancing customer service and operational efficiencies in the banking sector. With over two decades of experience in various roles within the financial services industry, he has developed a strong expertise in customer support and team leadership. His career at CoreFirst has seen him progress through numerous managerial positions, showcasing his ability to drive process improvements and innovate customer service strategies. Thomas is not only focused on immediate customer needs but is also dedicated to building cohesive teams that thrive in high-pressure environments. His educational background includes studies at Washburn University, where he laid the foundation for his professional journey. Thomas's leadership style is characterized by a focus on empowerment and development, aiming to cultivate a high-performance culture among his teams. Outside of work, he is likely to have interests that align with community engagement and continuous professional development.

Thomas`s contact details

mail

********@corefirstbank.com

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Rob Crosby

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Royce Overbey

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Kirk Johnson

Sr. Vice President

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Kurt Kuta

President/CEO

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Miles Shelffo

Senior Vice President

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