Directory
>
Thu Nguyen
Thu Nguyen
SVP Customer Success & Ops | HydroPoint Data Systems
Burlingame, California, United States
Thu Nguyen
Summary
Thu Nguyen is a seasoned executive with a strong focus on building scalable customer success organizations and optimizing operational efficiency. With a career spanning over two decades, Thu has excelled in various leadership roles across multiple industries, including biotechnology and SaaS. Known for fostering high-performing teams, Thu combines strategic vision with a hands-on approach to ensure exceptional customer outcomes. Thu's expertise lies in account management, business development, and operational excellence, making a significant impact in customer engagement and retention strategies. A Stanford University alum, Thu holds advanced certifications in project management, further enhancing their strategic capabilities. Thu's unique blend of corporate and startup experience allows for innovative solutions tailored to diverse business environments. Outside of work, Thu has contributed to scientific literature, showcasing a strong background in life sciences. Thu is passionate about leveraging technology to drive customer success and satisfaction.
Thu Nguyen
Work Experience
SVP Customer Success & Ops at
HydroPoint Data Systems
November 2021 - Present
Vice President, Customer Success & Support [successful exit] at
RethinkCare
November 2020 - November 2021
Director, Global Customer Success - Prisma Cloud | Prisma Access | Prisma SaaS at
Palo Alto Networks
January 2019 - November 2020
SVP Operations at
Best Response Strategies, LLC
February 2018 - January 2019
VP, Customer Success & Operations at
SalesHood
January 2017 - January 2018
VP, Customer Success and Customer Operations at
Science Exchange
April 2015 - March 2017
Director of Managed Client Services & Support at
Granicus
December 2012 - April 2015
Director of Global Customer Support at
8x8
April 2011 - December 2012
Head of Customer Support at
PACIFIC BIOSCIENCES PTE LTD
June 2009 - February 2011
Global Services District Sr. Manager at
Thermo Fisher Scientific, Inc.
April 1999 - June 2009
Thu Nguyen
Education
Stanford University, Stanford Advanced Project Management Certificate
January 2017 - January 2018
University of California, Berkeley, Bachelor Of Sciences
University of California, Berkeley, Bachelor's Of Science
Frequently Asked Questions about Thu Nguyen
What is Thu Nguyen email address?
Thu Nguyen's primary email address is *******@hydropoint.com. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Thu Nguyen work for?
Thu Nguyen is a SVP Customer Success & Ops at HydroPoint Data Systems, a company specializing in Semiconductor & Other Electronic Component Manufacturing.
Where Thu Nguyen graduated from?
Thu Nguyen holds a degree in from Stanford University.
How can I directly contact Thu Nguyen?
To contact Thu Nguyen directly, you can use the email address *******@hydropoint.com. Complete contact information is available upon registration with Muraena.
Who is Thu Nguyen?
Thu Nguyen is a seasoned executive with a strong focus on building scalable customer success organizations and optimizing operational efficiency. With a career spanning over two decades, Thu has excelled in various leadership roles across multiple industries, including biotechnology and SaaS. Known for fostering high-performing teams, Thu combines strategic vision with a hands-on approach to ensure exceptional customer outcomes. Thu's expertise lies in account management, business development, and operational excellence, making a significant impact in customer engagement and retention strategies. A Stanford University alum, Thu holds advanced certifications in project management, further enhancing their strategic capabilities. Thu's unique blend of corporate and startup experience allows for innovative solutions tailored to diverse business environments. Outside of work, Thu has contributed to scientific literature, showcasing a strong background in life sciences. Thu is passionate about leveraging technology to drive customer success and satisfaction.
Thu`s contact details
*******@hydropoint.com
*********@paloaltonetworks.com
***@scienceexchange.com
Colleagues
Chief Technology Officer, Cofounder
Vice President of Operations
Senior Technology Advisor
Chief Product Officer
Chief Revenue Officer (CRO)
CEO & President
Senior Vice President
Senior Vice President Finance
Vice President & DIrector of the WeatherTRAK Climate Center
Vice President of Flow Solutions Business Development