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Tiffany Clay
Tiffany Clay
Vice President Client Operations | Compass Experience Labs
Cincinnati, Ohio, United States
Tiffany Clay
Summary
Tiffany Clay is a seasoned operations leader with over 20 years of experience in the call center and customer service industry. Currently serving as Vice President of Call Center Operations at Compass Experience Labs, she has a proven track record of leading high-performance teams and overseeing complex client implementations. Her expertise encompasses account management, business process improvement, and strategic planning, making her a key figure in driving operational excellence. Tiffany's leadership style emphasizes empowerment and servant leadership, fostering a culture of accountability and performance. She has successfully transformed underperforming teams into top performers through innovative training and development strategies. With a strong focus on client satisfaction and revenue growth, Tiffany is adept at navigating the fast-paced demands of the industry. She holds an MBA and a Bachelor's degree in Business Administration, further solidifying her expertise in management and operations.
Tiffany Clay
Work Experience
Vice President Client Operations at
Compass Experience Labs
April 2022 - Present
Director of Program Management at
Startek
October 2015 - April 2022
Director of Customer Care at
Caresource Management
August 2014 - October 2015
Call Center Operations (Sales/Solutions/WFM) at
Convergys
March 2012 - August 2014
Call Center Operations Manager at
GE Capital
April 2011 - March 2012
Call Center Operations Manager at
Assurant
July 2004 - November 2009
Assistant Executive Director at
Family Ii Family Non Profit Org
January 2001 - January 2004
Tiffany Clay
Education
University of Phoenix, Master Of Business Administration (M.B.A.)
Urbana University, Bachelor Of Applied Science (B.A.Sc.)
Frequently Asked Questions about Tiffany Clay
What is Tiffany Clay email address?
Tiffany Clay's primary email address is ************@startek.com. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Tiffany Clay work for?
Tiffany Clay is a Vice President Client Operations at Compass Experience Labs, a company specializing in Social Advocacy Organizations.
Where Tiffany Clay graduated from?
Tiffany Clay holds a degree in Business Administration, Management And Operations from University of Phoenix.
How can I directly contact Tiffany Clay?
To contact Tiffany Clay directly, you can use the email address ************@startek.com. Complete contact information is available upon registration with Muraena.
Who is Tiffany Clay?
Tiffany Clay is a seasoned operations leader with over 20 years of experience in the call center and customer service industry. Currently serving as Vice President of Call Center Operations at Compass Experience Labs, she has a proven track record of leading high-performance teams and overseeing complex client implementations. Her expertise encompasses account management, business process improvement, and strategic planning, making her a key figure in driving operational excellence. Tiffany's leadership style emphasizes empowerment and servant leadership, fostering a culture of accountability and performance. She has successfully transformed underperforming teams into top performers through innovative training and development strategies. With a strong focus on client satisfaction and revenue growth, Tiffany is adept at navigating the fast-paced demands of the industry. She holds an MBA and a Bachelor's degree in Business Administration, further solidifying her expertise in management and operations.
Tiffany`s contact details
************@startek.com
*******@compassexperiencelabs.com
Colleagues