Directory

>

Tiffany Clay

avatar

Tiffany Clay

Vice President Client Operations | Compass Experience Labs

Cincinnati, Ohio, United States

View contact details (it's free)

Tiffany Clay

Summary

Tiffany Clay is a seasoned operations leader with over 20 years of experience in the call center and customer service industry. Currently serving as Vice President of Call Center Operations at Compass Experience Labs, she has a proven track record of leading high-performance teams and overseeing complex client implementations. Her expertise encompasses account management, business process improvement, and strategic planning, making her a key figure in driving operational excellence. Tiffany's leadership style emphasizes empowerment and servant leadership, fostering a culture of accountability and performance. She has successfully transformed underperforming teams into top performers through innovative training and development strategies. With a strong focus on client satisfaction and revenue growth, Tiffany is adept at navigating the fast-paced demands of the industry. She holds an MBA and a Bachelor's degree in Business Administration, further solidifying her expertise in management and operations.

General

Specialist

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Emerging Technologies

Organisational experience

Corporate Experience

Non-Profit Experience

Tiffany Clay

Work Experience

company logo

Vice President Client Operations at

Compass Experience Labs

April 2022 - Present

company logo

Director of Program Management at

Startek

October 2015 - April 2022

company logo

Director of Customer Care at

Caresource Management

August 2014 - October 2015

company logo

Call Center Operations (Sales/Solutions/WFM) at

Convergys

March 2012 - August 2014

company logo

Call Center Operations Manager at

GE Capital

April 2011 - March 2012

company logo

Call Center Operations Manager at

Assurant

July 2004 - November 2009

💼

Assistant Executive Director at

Family Ii Family Non Profit Org

January 2001 - January 2004

Logos provided by Logo.dev

Tiffany Clay

Education

University of Phoenix, Master Of Business Administration (M.B.A.)

Urbana University, Bachelor Of Applied Science (B.A.Sc.)

Frequently Asked Questions about Tiffany Clay

What is Tiffany Clay email address?

Tiffany Clay's primary email address is ************@startek.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Tiffany Clay work for?

Tiffany Clay is a Vice President Client Operations at Compass Experience Labs, a company specializing in Social Advocacy Organizations.

Where Tiffany Clay graduated from?

Tiffany Clay holds a degree in Business Administration, Management And Operations from University of Phoenix.

How can I directly contact Tiffany Clay?

To contact Tiffany Clay directly, you can use the email address ************@startek.com. Complete contact information is available upon registration with Muraena.

Who is Tiffany Clay?

Tiffany Clay is a seasoned operations leader with over 20 years of experience in the call center and customer service industry. Currently serving as Vice President of Call Center Operations at Compass Experience Labs, she has a proven track record of leading high-performance teams and overseeing complex client implementations. Her expertise encompasses account management, business process improvement, and strategic planning, making her a key figure in driving operational excellence. Tiffany's leadership style emphasizes empowerment and servant leadership, fostering a culture of accountability and performance. She has successfully transformed underperforming teams into top performers through innovative training and development strategies. With a strong focus on client satisfaction and revenue growth, Tiffany is adept at navigating the fast-paced demands of the industry. She holds an MBA and a Bachelor's degree in Business Administration, further solidifying her expertise in management and operations.

Tiffany`s contact details

mail

************@startek.com

*******@compassexperiencelabs.com

Colleagues

avatar
Joe Park

Chief Digital and Technology Officer

avatar
Jason Ross

Co-Founder

View Contact details (it's free)
Request Profile Removal