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Todd Coughlin
Todd Coughlin
Deputy Vice President of Operations | Signature Performance, Inc.
Omaha, Nebraska, United States
Todd Coughlin
Summary
Todd Coughlin is a seasoned operations leader with over 25 years of experience in the call center and telecommunications sectors. Currently serving as the Deputy Vice President of Operations at Signature Performance, Inc., he has a strong track record of driving business process improvements and enhancing operational efficiency. Todd has a diverse background, having held leadership roles at notable companies such as Alorica and West Corporation, where he managed large teams and implemented innovative strategies to reduce attrition and improve service delivery. His technical expertise spans various ACD and VOIP technologies, making him a valuable asset in the rapidly evolving business services landscape. Todd's educational background in Real Estate and Land Use Economics from the University of Nebraska at Omaha complements his extensive professional experience. He is passionate about leveraging data analytics to optimize operations and enhance customer satisfaction.
Todd Coughlin
Work Experience
Deputy Vice President of Operations at
Signature Performance, Inc.
November 2021 - Present
Director of VA Call Center Operations at
Signature Performance, Inc.
March 2019 - November 2021
Director Operations Services at
Alorica
February 2015 - November 2018
Director Operations Services at
West Technology Group, LLC
May 2007 - February 2015
Various Roles including Manager - Network Control at
West Technology Group, LLC
May 1992 - May 2007
Todd Coughlin
Education
January 1994 - January 1998
Creighton Prep High school
January 1989 - January 1993
Frequently Asked Questions about Todd Coughlin
What is Todd Coughlin email address?
Todd Coughlin's primary email address is *********@signatureperformance.com. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Todd Coughlin work for?
Todd Coughlin is a Deputy Vice President of Operations at Signature Performance, Inc., a company specializing in General Medical & Surgical Hospitals.
Where Todd Coughlin graduated from?
Todd Coughlin holds a degree in Real Estate And Land Use Economics from University of Nebraska Omaha.
How can I directly contact Todd Coughlin?
To contact Todd Coughlin directly, you can use the email address *********@signatureperformance.com. Complete contact information is available upon registration with Muraena.
Who is Todd Coughlin?
Todd Coughlin is a seasoned operations leader with over 25 years of experience in the call center and telecommunications sectors. Currently serving as the Deputy Vice President of Operations at Signature Performance, Inc., he has a strong track record of driving business process improvements and enhancing operational efficiency. Todd has a diverse background, having held leadership roles at notable companies such as Alorica and West Corporation, where he managed large teams and implemented innovative strategies to reduce attrition and improve service delivery. His technical expertise spans various ACD and VOIP technologies, making him a valuable asset in the rapidly evolving business services landscape. Todd's educational background in Real Estate and Land Use Economics from the University of Nebraska at Omaha complements his extensive professional experience. He is passionate about leveraging data analytics to optimize operations and enhance customer satisfaction.
Todd`s contact details
*********@signatureperformance.com
Colleagues
Vice President and Controller
Founder and CEO of Signature Performance, Inc.
Vice President MTF Client Services
Vice President of Business Transformation
Chief of Staff
Vice President of Health Information Management Services
President And Chief Operating Officer
Senior Vice President Business Development
Vice President of Growth Solutions Architecture
Chief Technology Officer