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Todd Gould

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Todd Gould

Vice President, Global Technical Services | Five9

United States

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Todd Gould

Summary

Todd Gould is an accomplished Vice President of Global Technical Services at Five9, specializing in agile methodologies and cloud computing within the prepackaged software industry. With a robust career spanning over three decades, he has held various leadership roles, including Director and Senior Director positions at Five9, where he has driven optimization and AI services. Todd’s educational background includes a Master's in Computer Information Systems from Georgia State University and a Bachelor's in Building Construction from Georgia Institute of Technology. His expertise extends to solution architecture, pre-sales, and team leadership, showcasing a strong blend of technical and managerial skills. Known for his innovative approach, he has a track record of enhancing operational efficiencies and leading successful projects in telecommunications and software development. Todd’s journey reflects a deep commitment to advancing technology in customer service environments, positioning him as a thought leader in his field.

General

Specialist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Emerging Technologies

Leadership Development

Innovation

Organisational experience

Corporate Experience

Startup Experience

Todd Gould

Work Experience

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Vice President, Global Technical Services at

Five9

February 2022 - Present

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Senior Director, Optimization / AI Services at

Five9

July 2017 - Present

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Director, Optimization Services at

Five9

January 2016 - July 2017

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Implementation Director Professional Services at

Five9

August 2009 - January 2016

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Technology Director, North America at

Enghouse Interactive - Spain & LATAM

June 2006 - August 2009

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Director of Client Services at

M1global Solutions

January 2004 - June 2006

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President at

Relate Technologies

November 2002 - January 2004

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Technical Manager at

Fidelity National Financial

July 2000 - November 2002

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Manager at

North Highland

July 2001 - July 2002

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Consultant at

Cinc Technologies

June 1992 - July 2001

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Consultant at

EY

June 1990 - June 1992

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Todd Gould

Education

Georgia State University, Ms

January 1997 - January 2001

Georgia Institute of Technology, Bs

January 1986 - January 1990

Frequently Asked Questions about Todd Gould

What is Todd Gould email address?

Todd Gould's primary email address is **********@five9.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Todd Gould work for?

Todd Gould is a Vice President, Global Technical Services at Five9, a company specializing in Prepackaged software.

Where Todd Gould graduated from?

Todd Gould holds a degree in Computer Information Systems from Georgia State University.

How can I directly contact Todd Gould?

To contact Todd Gould directly, you can use the email address **********@five9.com. Complete contact information is available upon registration with Muraena.

Who is Todd Gould?

Todd Gould is an accomplished Vice President of Global Technical Services at Five9, specializing in agile methodologies and cloud computing within the prepackaged software industry. With a robust career spanning over three decades, he has held various leadership roles, including Director and Senior Director positions at Five9, where he has driven optimization and AI services. Todd’s educational background includes a Master's in Computer Information Systems from Georgia State University and a Bachelor's in Building Construction from Georgia Institute of Technology. His expertise extends to solution architecture, pre-sales, and team leadership, showcasing a strong blend of technical and managerial skills. Known for his innovative approach, he has a track record of enhancing operational efficiencies and leading successful projects in telecommunications and software development. Todd’s journey reflects a deep commitment to advancing technology in customer service environments, positioning him as a thought leader in his field.

Todd`s contact details

mail

**********@five9.com

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