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Todd Ilberg
Todd Ilberg
Vice President, Customer Success, Solutions & Product Support | Blueshift
United States
Todd Ilberg
Summary
Todd Ilberg is a seasoned SaaS Customer Success Builder and digital marketer with over 15 years of experience, particularly in driving customer engagement and retention for Fortune 500 companies. His expertise spans account management, digital strategy, and customer relationship management, with a proven track record of maintaining near-zero attrition rates within his teams. Todd has successfully scaled customer success teams from 5 to over 30 members, ensuring high productivity and customer satisfaction. He has held leadership positions in various high-profile organizations, including Blueshift and Oracle, where he contributed significantly to revenue growth and customer success strategies. Todd is passionate about leveraging technology and data analytics to enhance customer experiences and drive business outcomes. His leadership philosophy centers around servant leadership and fostering strong executive relationships to ensure sustained value for clients. He is well-versed in managing complex customer lifecycles and implementing effective customer success playbooks.
Todd Ilberg
Work Experience
Vice President, Customer Success, Solutions & Product Support at
Blueshift
December 2021 - Present
Vice President of Customer Success at
Stensul
March 2020 - December 2021
Vice President of Customer Success at
Conductor
March 2018 - March 2020
Area Vice President, Enterprise Customer Success at
Oracle
September 2014 - October 2017
Senior Director, Enterprise Customer Success at
Responsys
May 2009 - September 2014
Account Director at
eBay Enterprise Marketing Solutions (formerly e-Dialog)
October 2007 - May 2009
Director – Acquisition & Member Marketing at
Bertelsmann, Inc.
July 2001 - October 2007
Affiliate Relations Manager at
Enjewel
September 2000 - July 2001
Circulation Associate at
Primedia Enthusiast Publication, Inc.
January 2000 - September 2000
Consumer Marketing Coordinator at
Condé Nast
September 1997 - January 2000
Marketing Coordinator at
S And H Green Stamps
January 1996 - January 1997
Todd Ilberg
Education
University of Rhode Island - College of Business, Bachelor Of Science - Bs
January 1993 - January 1997
Frequently Asked Questions about Todd Ilberg
What is Todd Ilberg email address?
Todd Ilberg's primary email address is ***********@blueshift.com. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Todd Ilberg work for?
Todd Ilberg is a Vice President, Customer Success, Solutions & Product Support at Blueshift, a company specializing in Prepackaged software.
Where Todd Ilberg graduated from?
Todd Ilberg holds a degree in Business Administration, Management And Operations from University of Rhode Island - College of Business.
How can I directly contact Todd Ilberg?
To contact Todd Ilberg directly, you can use the email address ***********@blueshift.com. Complete contact information is available upon registration with Muraena.
Who is Todd Ilberg?
Todd Ilberg is a seasoned SaaS Customer Success Builder and digital marketer with over 15 years of experience, particularly in driving customer engagement and retention for Fortune 500 companies. His expertise spans account management, digital strategy, and customer relationship management, with a proven track record of maintaining near-zero attrition rates within his teams. Todd has successfully scaled customer success teams from 5 to over 30 members, ensuring high productivity and customer satisfaction. He has held leadership positions in various high-profile organizations, including Blueshift and Oracle, where he contributed significantly to revenue growth and customer success strategies. Todd is passionate about leveraging technology and data analytics to enhance customer experiences and drive business outcomes. His leadership philosophy centers around servant leadership and fostering strong executive relationships to ensure sustained value for clients. He is well-versed in managing complex customer lifecycles and implementing effective customer success playbooks.
Todd`s contact details
***********@blueshift.com
*******@conductor.com
Colleagues
VP - EMEA
VP of People at Blueshift
Chief Go-to-Market Officer
Customer Advisory Board Member
Co-Founder & CEO
Venture Partner
Co-Founder, Head of AI