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Todd Lee

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Todd Lee

Vice President | Marketing & Digital | Western & Southern Financial Group

Cincinnati, Ohio, United States

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Todd Lee

Summary

Todd Lee is a seasoned executive with a wealth of experience in customer experience transformation and digital innovation, particularly within the financial services and healthcare sectors. He has a proven track record of developing and implementing strategies that enhance customer satisfaction and operational efficiency. With a strong foundation in agile methodologies and business process improvement, Todd excels in leading teams to deliver exceptional results. His leadership roles at major organizations like MassMutual and Cigna demonstrate his ability to navigate complex challenges and drive change. Todd's unique blend of technical acumen and strategic foresight positions him as a thought leader in customer-centric digital solutions. He is passionate about leveraging technology to optimize customer journeys and improve service delivery. Outside of work, Todd is dedicated to fostering professional development and mentoring future leaders.

General

Specialist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Emerging Technologies

Leadership Development

Innovation

Organisational experience

Corporate Experience

Todd Lee

Work Experience

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Vice President | Marketing & Digital at

Western & Southern Financial Group

June 2016 - Present

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Vice President | Customer Experience at

MassMutual

June 2011 - June 2015

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Vice President | Strategy Execution at

Massmutual Financial

August 2009 - June 2011

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Vice President | Strategy, Quality & PMO at

Massmutual Financial

April 2008 - August 2009

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Senior Vice President | Customer Service at

Evernorth Care Group

January 2004 - September 2007

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Vice President | Service Infrastructure at

Cigna

January 2003 - January 2004

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Vice President | Process & Technology at

Cigna

June 2001 - January 2003

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Operations Director & Program Manager at

Liberty Mutual Insurance

December 1990 - June 2001

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Software Engineer at

Travelers Corp

January 1989 - January 1990

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Sergeant | Target Intelligence at

United States Air Force

January 1985 - January 1989

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Todd Lee

Education

Frequently Asked Questions about Todd Lee

What is Todd Lee email address?

Todd Lee's primary email address is ********@wslife.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Todd Lee work for?

Todd Lee is a Vice President | Marketing & Digital at Western & Southern Financial Group, a company specializing in Agencies, Brokerages, & Other Insurance Related Activities.

Where Todd Lee graduated from?

Todd Lee holds a degree in Computer Science - High Honor's from Franklin Pierce University.

How can I directly contact Todd Lee?

To contact Todd Lee directly, you can use the email address ********@wslife.com. Complete contact information is available upon registration with Muraena.

Who is Todd Lee?

Todd Lee is a seasoned executive with a wealth of experience in customer experience transformation and digital innovation, particularly within the financial services and healthcare sectors. He has a proven track record of developing and implementing strategies that enhance customer satisfaction and operational efficiency. With a strong foundation in agile methodologies and business process improvement, Todd excels in leading teams to deliver exceptional results. His leadership roles at major organizations like MassMutual and Cigna demonstrate his ability to navigate complex challenges and drive change. Todd's unique blend of technical acumen and strategic foresight positions him as a thought leader in customer-centric digital solutions. He is passionate about leveraging technology to optimize customer journeys and improve service delivery. Outside of work, Todd is dedicated to fostering professional development and mentoring future leaders.

Todd`s contact details

mail

********@wslife.com

********@westernsouthern.com

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Rod Snyder

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