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Todd Lee
Todd Lee
Vice President | Marketing & Digital | Western & Southern Financial Group
Cincinnati, Ohio, United States
Todd Lee
Summary
Todd Lee is a seasoned executive with a wealth of experience in customer experience transformation and digital innovation, particularly within the financial services and healthcare sectors. He has a proven track record of developing and implementing strategies that enhance customer satisfaction and operational efficiency. With a strong foundation in agile methodologies and business process improvement, Todd excels in leading teams to deliver exceptional results. His leadership roles at major organizations like MassMutual and Cigna demonstrate his ability to navigate complex challenges and drive change. Todd's unique blend of technical acumen and strategic foresight positions him as a thought leader in customer-centric digital solutions. He is passionate about leveraging technology to optimize customer journeys and improve service delivery. Outside of work, Todd is dedicated to fostering professional development and mentoring future leaders.
Todd Lee
Work Experience
Vice President | Marketing & Digital at
Western & Southern Financial Group
June 2016 - Present
Vice President | Customer Experience at
MassMutual
June 2011 - June 2015
Vice President | Strategy Execution at
Massmutual Financial
August 2009 - June 2011
Vice President | Strategy, Quality & PMO at
Massmutual Financial
April 2008 - August 2009
Senior Vice President | Customer Service at
Evernorth Care Group
January 2004 - September 2007
Vice President | Service Infrastructure at
Cigna
January 2003 - January 2004
Vice President | Process & Technology at
Cigna
June 2001 - January 2003
Operations Director & Program Manager at
Liberty Mutual Insurance
December 1990 - June 2001
Software Engineer at
Travelers Corp
January 1989 - January 1990
Sergeant | Target Intelligence at
United States Air Force
January 1985 - January 1989
Todd Lee
Education
Frequently Asked Questions about Todd Lee
What is Todd Lee email address?
Todd Lee's primary email address is ********@wslife.com. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Todd Lee work for?
Todd Lee is a Vice President | Marketing & Digital at Western & Southern Financial Group, a company specializing in Agencies, Brokerages, & Other Insurance Related Activities.
Where Todd Lee graduated from?
Todd Lee holds a degree in Computer Science - High Honor's from Franklin Pierce University.
How can I directly contact Todd Lee?
To contact Todd Lee directly, you can use the email address ********@wslife.com. Complete contact information is available upon registration with Muraena.
Who is Todd Lee?
Todd Lee is a seasoned executive with a wealth of experience in customer experience transformation and digital innovation, particularly within the financial services and healthcare sectors. He has a proven track record of developing and implementing strategies that enhance customer satisfaction and operational efficiency. With a strong foundation in agile methodologies and business process improvement, Todd excels in leading teams to deliver exceptional results. His leadership roles at major organizations like MassMutual and Cigna demonstrate his ability to navigate complex challenges and drive change. Todd's unique blend of technical acumen and strategic foresight positions him as a thought leader in customer-centric digital solutions. He is passionate about leveraging technology to optimize customer journeys and improve service delivery. Outside of work, Todd is dedicated to fostering professional development and mentoring future leaders.
Todd`s contact details
********@wslife.com
********@westernsouthern.com
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