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Tommy Walker

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Tommy Walker

Vice President, Technology Transformation and IT Operations | Mercalis

Wake Forest, North Carolina, United States

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Tommy Walker

Summary

Tommy Walker is a seasoned customer experience strategist with a robust background in technology transformation and operations management. With over 20 years of diverse experience, he has successfully led initiatives in national security, healthcare technology, and business development. His strategic approach focuses on enhancing customer satisfaction through innovative solutions and process improvements. Tommy's leadership style is characterized by collaboration and a results-driven mindset, enabling him to manage cross-functional teams effectively. His expertise spans multiple domains, including contact center technology, vendor management, and program management. A graduate of North Carolina State University with an MBA in Supply Chain Management, he is passionate about leveraging technology to drive operational excellence. Outside of work, Tommy enjoys mentoring future leaders and exploring emerging technologies that can reshape industries.

General

Generalist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Emerging Technologies

Leadership Development

Innovation

Organisational experience

Corporate Experience

Startup Experience

Tommy Walker

Work Experience

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Vice President, Technology Transformation and IT Operations at

Mercalis

March 2017 - Present

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Business Development Consultant at

Coats Veterinary Hospital

June 2012 - Present

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Product Owner - Contact Center at

Mercalis

February 2014 - March 2017

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IT Business Relationship Manager at

Mercalis

January 2013 - February 2014

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Operations Manager - Patient Reimbursement at

Mercalis

May 2010 - December 2012

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Business Development Manager at

Spuntech Industries

January 2007 - May 2010

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Officer Recruiter at

Marine Corps Recruiting

January 2003 - January 2006

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Transportation Manager at

Marine Corps Recruiting

January 2002 - January 2003

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Logistics Manager at

Marine Corps Recruiting

January 1999 - January 2002

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Tommy Walker

Education

North Carolina State University - College of Management, Mba

January 2008 - January 2010

Miami University, Bachelor Of Arts

January 1995 - January 1999

Euclid HIgh school, Diploma With Honors

January 1991 - January 1995

Frequently Asked Questions about Tommy Walker

What is Tommy Walker email address?

Tommy Walker's primary email address is *******@coatsvet.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Tommy Walker work for?

Tommy Walker is a Vice President, Technology Transformation and IT Operations at Mercalis.

Where Tommy Walker graduated from?

Tommy Walker holds a degree in Supply Chain Management from North Carolina State University - College of Management.

How can I directly contact Tommy Walker?

To contact Tommy Walker directly, you can use the email address *******@coatsvet.com. Complete contact information is available upon registration with Muraena.

Who is Tommy Walker?

Tommy Walker is a seasoned customer experience strategist with a robust background in technology transformation and operations management. With over 20 years of diverse experience, he has successfully led initiatives in national security, healthcare technology, and business development. His strategic approach focuses on enhancing customer satisfaction through innovative solutions and process improvements. Tommy's leadership style is characterized by collaboration and a results-driven mindset, enabling him to manage cross-functional teams effectively. His expertise spans multiple domains, including contact center technology, vendor management, and program management. A graduate of North Carolina State University with an MBA in Supply Chain Management, he is passionate about leveraging technology to drive operational excellence. Outside of work, Tommy enjoys mentoring future leaders and exploring emerging technologies that can reshape industries.

Tommy`s contact details

mail

*******@coatsvet.com

*******@trialcard.com

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VP Product Solutions and Delivery - Patient Support Services

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Chris Mendez

Vice President Data Strategy and Operations

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