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Tommy Walker
Tommy Walker
Vice President, Technology Transformation and IT Operations | Mercalis
Wake Forest, North Carolina, United States
Tommy Walker
Summary
Tommy Walker is a seasoned customer experience strategist with a robust background in technology transformation and operations management. With over 20 years of diverse experience, he has successfully led initiatives in national security, healthcare technology, and business development. His strategic approach focuses on enhancing customer satisfaction through innovative solutions and process improvements. Tommy's leadership style is characterized by collaboration and a results-driven mindset, enabling him to manage cross-functional teams effectively. His expertise spans multiple domains, including contact center technology, vendor management, and program management. A graduate of North Carolina State University with an MBA in Supply Chain Management, he is passionate about leveraging technology to drive operational excellence. Outside of work, Tommy enjoys mentoring future leaders and exploring emerging technologies that can reshape industries.
Tommy Walker
Work Experience
Vice President, Technology Transformation and IT Operations at
Mercalis
March 2017 - Present
Business Development Consultant at
Coats Veterinary Hospital
June 2012 - Present
Product Owner - Contact Center at
Mercalis
February 2014 - March 2017
IT Business Relationship Manager at
Mercalis
January 2013 - February 2014
Operations Manager - Patient Reimbursement at
Mercalis
May 2010 - December 2012
Business Development Manager at
Spuntech Industries
January 2007 - May 2010
Officer Recruiter at
Marine Corps Recruiting
January 2003 - January 2006
Transportation Manager at
Marine Corps Recruiting
January 2002 - January 2003
Logistics Manager at
Marine Corps Recruiting
January 1999 - January 2002
Tommy Walker
Education
North Carolina State University - College of Management, Mba
January 2008 - January 2010
Miami University, Bachelor Of Arts
January 1995 - January 1999
Euclid HIgh school, Diploma With Honors
January 1991 - January 1995
Frequently Asked Questions about Tommy Walker
What is Tommy Walker email address?
Tommy Walker's primary email address is *******@coatsvet.com. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Tommy Walker work for?
Tommy Walker is a Vice President, Technology Transformation and IT Operations at Mercalis.
Where Tommy Walker graduated from?
Tommy Walker holds a degree in Supply Chain Management from North Carolina State University - College of Management.
How can I directly contact Tommy Walker?
To contact Tommy Walker directly, you can use the email address *******@coatsvet.com. Complete contact information is available upon registration with Muraena.
Who is Tommy Walker?
Tommy Walker is a seasoned customer experience strategist with a robust background in technology transformation and operations management. With over 20 years of diverse experience, he has successfully led initiatives in national security, healthcare technology, and business development. His strategic approach focuses on enhancing customer satisfaction through innovative solutions and process improvements. Tommy's leadership style is characterized by collaboration and a results-driven mindset, enabling him to manage cross-functional teams effectively. His expertise spans multiple domains, including contact center technology, vendor management, and program management. A graduate of North Carolina State University with an MBA in Supply Chain Management, he is passionate about leveraging technology to drive operational excellence. Outside of work, Tommy enjoys mentoring future leaders and exploring emerging technologies that can reshape industries.
Tommy`s contact details
*******@coatsvet.com
*******@trialcard.com
Colleagues
Vice President, Patient Support Services Strategy
Senior Vice President, Commercial Strategy
VP Product Solutions and Delivery - Patient Support Services
Vice President Data Strategy and Operations