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Tony Heyman

Tony Heyman

Executive Director Customer Service | Bain & Company

New York City Metropolitan Area United States, United States

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Tony Heyman

Summary

Tony Heyman is a distinguished customer experience leader with over 25 years of experience in operational excellence and business transformation. He has a proven track record of driving significant financial impact, including an impressive annual EBITDA increase of $3 billion. His expertise lies in leveraging AI and technology to enhance customer satisfaction and streamline business processes. Tony has held various leadership roles at Verizon, where he was instrumental in reimagining customer service delivery and leading large-scale transformation initiatives. He is also an external advisor at Bain & Company, contributing his industry knowledge to various projects. Known for his strategic thinking and hands-on approach, he excels in building top-performing teams and fostering a culture of innovation. Tony's educational background includes an MBA from Vanderbilt University and a BS in Economics from Union College. He is passionate about integrating technology into customer experience and is committed to driving performance excellence in organizations.

General

Specialist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Industry-specific interests

Emerging Technologies

Leadership Development

Innovation

Organisational experience

Corporate Experience

Tony Heyman

Work Experience

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External Advisor at

Bain & Company

September 2024 - Present

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Tony Heyman

Education

Union College, Bachelor of Science - BS, Economics

Vanderbilt University - Owen Graduate School of Management, Master of Business Administration - MBA, Finance

Frequently Asked Questions about Tony Heyman

What is Tony Heyman email address?

Tony Heyman's primary email address is ***********@verizonwireless.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Tony Heyman work for?

Tony Heyman is a Executive Director Customer Service at Bain & Company.

Where Tony Heyman graduated from?

Tony Heyman holds a degree in null from Union College.

How can I directly contact Tony Heyman?

To contact Tony Heyman directly, you can use the email address ***********@verizonwireless.com. Complete contact information is available upon registration with Muraena.

Who is Tony Heyman?

Tony Heyman is a distinguished customer experience leader with over 25 years of experience in operational excellence and business transformation. He has a proven track record of driving significant financial impact, including an impressive annual EBITDA increase of $3 billion. His expertise lies in leveraging AI and technology to enhance customer satisfaction and streamline business processes. Tony has held various leadership roles at Verizon, where he was instrumental in reimagining customer service delivery and leading large-scale transformation initiatives. He is also an external advisor at Bain & Company, contributing his industry knowledge to various projects. Known for his strategic thinking and hands-on approach, he excels in building top-performing teams and fostering a culture of innovation. Tony's educational background includes an MBA from Vanderbilt University and a BS in Economics from Union College. He is passionate about integrating technology into customer experience and is committed to driving performance excellence in organizations.

Tony`s contact details

mail

***********@verizonwireless.com

***********@bain.com

***********@verizon.com

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