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Trevor Friesen

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Trevor Friesen

President & COO | ContactUs Communications

Dublin, Ohio, United States

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Trevor Friesen

Summary

Trevor Friesen is a seasoned BPO executive with over 20 years of experience in both domestic and international markets, currently serving as President & COO at ContactUS Communications. He has a proven track record in managing large-scale operations, having overseen teams of over 15,000 employees across various geographies. Trevor's expertise spans multiple disciplines, including account management, business development, and operational excellence. He is recognized for his leadership capabilities, emphasizing accountability, integrity, and teamwork. His career highlights include being a keynote speaker for the National Outsourcing Association in the UK and receiving multiple awards for excellence in the BPO industry. Trevor's strategic vision has been instrumental in transforming organizations into mature entities that meet long-term goals. He is passionate about fostering strong relationships with customers and stakeholders, ensuring organizational transparency and credibility.

General

Generalist

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Sustainability

Innovation

Organisational experience

Corporate Experience

Startup Experience

Trevor Friesen

Work Experience

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President & COO at

ContactUs Communications

August 2021 - Present

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President & CEO at

ContactUs Communications

August 2013 - Present

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General Manager Philippines, Australia and New Zealand (PHANZ) at

Foundever (fmr Sitel Corporation)

July 2011 - July 2013

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Senior Vice President at

Foundever (fmr Sitel Corporation)

September 2010 - July 2011

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Division President / Executive Vice President at

Teleperformance

January 1999 - September 2010

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Manager, Customer Care at

AT&T

January 1998 - December 1999

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Workforce Manager at

Frontier Broadband

January 1996 - January 1998

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Air Traffic Control Radar Technician at

Marine Corps Recruiting

January 1992 - January 1996

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Marine Corp Combat Instructor of Water Safety at

Marine Corps Recruiting

January 1992 - January 1996

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Trevor Friesen

Education

University of Phoenix, Bachelor Of Business Administration (B.B.A.)

Frequently Asked Questions about Trevor Friesen

What is Trevor Friesen email address?

Trevor Friesen's primary email address is **************@cusc.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Trevor Friesen work for?

Trevor Friesen is a President & COO at ContactUs Communications, a company specializing in Direct selling establishments.

Where Trevor Friesen graduated from?

Trevor Friesen holds a degree in from University of Phoenix.

How can I directly contact Trevor Friesen?

To contact Trevor Friesen directly, you can use the email address **************@cusc.com. Complete contact information is available upon registration with Muraena.

Who is Trevor Friesen?

Trevor Friesen is a seasoned BPO executive with over 20 years of experience in both domestic and international markets, currently serving as President & COO at ContactUS Communications. He has a proven track record in managing large-scale operations, having overseen teams of over 15,000 employees across various geographies. Trevor's expertise spans multiple disciplines, including account management, business development, and operational excellence. He is recognized for his leadership capabilities, emphasizing accountability, integrity, and teamwork. His career highlights include being a keynote speaker for the National Outsourcing Association in the UK and receiving multiple awards for excellence in the BPO industry. Trevor's strategic vision has been instrumental in transforming organizations into mature entities that meet long-term goals. He is passionate about fostering strong relationships with customers and stakeholders, ensuring organizational transparency and credibility.

Trevor`s contact details

mail

**************@cusc.com

********@contactusinc.com

Colleagues

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Mike Bowling

Chief Revenue Officer (CRO)

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Bob Bryan

Chief Executive Officer

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Jingjing Hu

Vice President Finance

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Chip Rohde

Vice President, National Sales

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William Souder

CIO & Digital Transformation Officer

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Jeff Sherman

Vice President, National Sales

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