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Troy Wood
Troy Wood
VP Customer Support | CQG, Inc.
Katy, Texas, United States
Troy Wood
Summary
Troy Wood is a seasoned customer support leader with a strong track record in enhancing customer experiences and driving customer retention. He currently serves as the VP of Customer Support at CQG, Inc., where he oversees global support operations and advocates for customer needs in development efforts. With extensive experience in the prepackaged software industry, Troy has successfully launched support desks and implemented crisis response processes that significantly improved service delivery times. His communication skills, both in virtual settings and face-to-face, have contributed to his success in managing client relations. Troy is semi-fluent in German, which adds to his ability to connect with a diverse clientele. His journey from a support technician to a VP showcases his dedication and adaptability in a fast-paced environment. He holds a Bachelor of Arts in Public Relations from Weber State University and has a rich history of working within CQG since 2000, indicating a strong loyalty to his organization.
Troy Wood
Work Experience
VP Customer Support at
CQG, Inc.
June 2018 - Present
Director of FCM and API Client Relations at
CQG, Inc.
August 2017 - Present
Trade Routing Manager at
Cqg
June 2006 - August 2017
Customer Relations at
Cqg
January 2003 - January 2006
Support Technician at
Cqg
January 2001 - January 2003
Customer Relations at
Xpit Com
January 2000 - January 2001
Troy Wood
Education
Weber State University, Bachelor Of Arts (Ba)
January 1998 - January 2000
Ricks Collage, Associate Of Arts And Sciences (Aas)
January 1993 - January 1995
Frequently Asked Questions about Troy Wood
What is Troy Wood email address?
Troy Wood's primary email address is *****@cqg.com. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Troy Wood work for?
Troy Wood is a VP Customer Support at CQG, Inc., a company specializing in Prepackaged software.
Where Troy Wood graduated from?
Troy Wood holds a degree in Public Relations, Advertising, And Applied Communication from Weber State University.
How can I directly contact Troy Wood?
To contact Troy Wood directly, you can use the email address *****@cqg.com. Complete contact information is available upon registration with Muraena.
Who is Troy Wood?
Troy Wood is a seasoned customer support leader with a strong track record in enhancing customer experiences and driving customer retention. He currently serves as the VP of Customer Support at CQG, Inc., where he oversees global support operations and advocates for customer needs in development efforts. With extensive experience in the prepackaged software industry, Troy has successfully launched support desks and implemented crisis response processes that significantly improved service delivery times. His communication skills, both in virtual settings and face-to-face, have contributed to his success in managing client relations. Troy is semi-fluent in German, which adds to his ability to connect with a diverse clientele. His journey from a support technician to a VP showcases his dedication and adaptability in a fast-paced environment. He holds a Bachelor of Arts in Public Relations from Weber State University and has a rich history of working within CQG since 2000, indicating a strong loyalty to his organization.
Troy`s contact details
*****@cqg.com
Colleagues
Chief Executive Officer
Managing Director, Head of the Americas & EMEA
Managing Director
Strategic Advisor
Managing Director
VP of Execution Technology
CTO / Chief Architect
Managing Director
Vice President
VP, Product Strategy & Design