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Vibha Sarin Prabhakar

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Vibha Sarin Prabhakar

Chief Experience Officer | Shriram Automall

Gurugram, Haryana, India

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Vibha Sarin Prabhakar

Summary

Vibha Sarin Prabhakar is a seasoned professional with over 20 years of global exposure in digital business transformation and strategy, primarily in the industrial machinery manufacturing sector. She has held significant leadership roles, including Chief Experience Officer and Chief Business Officer, where she has successfully driven customer experience initiatives and stakeholder engagement across various industries. Vibha is recognized for her contributions to business growth and has been awarded titles such as Global CX100 and Woman CX Leader of the Year. With a strong educational background from prestigious institutions like IMD and INSEAD, she combines strategic thinking with practical execution to foster innovation and operational excellence. Her passion for travel and fitness reflects her dynamic personality, which complements her professional endeavors. Vibha is also an advocate for diversity, equity, and inclusion in the workplace, emphasizing the importance of creating inclusive cultures.

General

Specialist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Emerging Technologies

Leadership Development

Innovation

Organisational experience

Startup Experience

Corporate Experience

Vibha Sarin Prabhakar

Work Experience

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Chief Experience Officer at

Shriram Automall

April 2022 - Present

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Chief Business Officer at

eJOHRI - India's Biggest Omnichannel Jewellery Marketplace.

September 2020 - March 2022

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Chief Operating Officer-Retail Operations, Risk Culture & Digital Business Transformation at

MMTC-PAMP India Private Limited

November 2017 - August 2020

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VICE PRESIDENT, RISK HUB INDIA at

ROYAL BANK OF SCOTLAND (INDUSTRIAL LEASING) LIMITED

January 2014 - January 2017

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ASSOCIATE VICE PRESIDENT – BUSINESS PERFORMANCE, PROJECTS & CHANGE at

ROYAL BANK OF SCOTLAND (INDUSTRIAL LEASING) LIMITED

January 2010 - January 2014

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SENIOR MANAGER – BANK BY PHONE, RETAIL & COMMERCIAL OPERATIONS at

ABN AMRO Bank N.V.

January 2005 - January 2010

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Senior Team Lead- Retention & Escalations Unit at

ICICI Bank

January 2005 - July 2005

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Team Manager at

Concentrix

October 2003 - September 2004

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Process Developer - Customer Service & Fraud Prevention at

GENERAL ELECTRIC DO BRASIL

February 2001 - May 2003

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Vibha Sarin Prabhakar

Education

IMD Business School, Leading Digital Business Transformation

January 2018 - January 2018

INSEAD, Leading Digital Marketing Strategy Program

January 2018 - January 2018

London Business School, Senior Executive Program

January 2017 - January 2017

Wharton School, Accelerated Development Program

January 2016 - January 2017

University of Delhi, Bachelor Of Arts - Ba

January 1997 - January 2000

Frequently Asked Questions about Vibha Sarin Prabhakar

What is Vibha Sarin Prabhakar email address?

Vibha Sarin Prabhakar's primary email address is ***************@samil.in. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Vibha Sarin Prabhakar work for?

Vibha Sarin Prabhakar is a Chief Experience Officer at Shriram Automall, a company specializing in Motor Vehicle Manufacturing.

Where Vibha Sarin Prabhakar graduated from?

Vibha Sarin Prabhakar holds a degree in Digital Technology For Business from IMD Business School.

How can I directly contact Vibha Sarin Prabhakar?

To contact Vibha Sarin Prabhakar directly, you can use the email address ***************@samil.in. Complete contact information is available upon registration with Muraena.

Who is Vibha Sarin Prabhakar?

Vibha Sarin Prabhakar is a seasoned professional with over 20 years of global exposure in digital business transformation and strategy, primarily in the industrial machinery manufacturing sector. She has held significant leadership roles, including Chief Experience Officer and Chief Business Officer, where she has successfully driven customer experience initiatives and stakeholder engagement across various industries. Vibha is recognized for her contributions to business growth and has been awarded titles such as Global CX100 and Woman CX Leader of the Year. With a strong educational background from prestigious institutions like IMD and INSEAD, she combines strategic thinking with practical execution to foster innovation and operational excellence. Her passion for travel and fitness reflects her dynamic personality, which complements her professional endeavors. Vibha is also an advocate for diversity, equity, and inclusion in the workplace, emphasizing the importance of creating inclusive cultures.

Vibha`s contact details

mail

***************@samil.in

Colleagues

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Sameer Malhotra

Chief Executive Officer

Sudeep Banerjee

Chief Sales Officer (Cso)

Krishna Madala

National Functional Head

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Srikanth Veturi

Chief Manager

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Kalyan Kumar Malla

Chief Accounting Officer (CAO)

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Manish Panjwani

Chief Technology Officer

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Amir Hossain

National Functional Head (Chief Manager) - Business Analytics

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Amir Hossain

National Functional Head (Chief Manager) - Business Analytics

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