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William Thompson

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William Thompson

Vice President, Service Delivery | Provalus

Brownsboro, Texas, United States

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William Thompson

Summary

William Thompson is a seasoned IT executive with over 25 years of experience in IT Operations and IT Service Management, specializing in the Telecom and FinTech sectors. As the Vice President of Service Delivery at Provalus, he is leading initiatives to enhance Cloud and Infrastructure services across rural America. His career reflects a strong commitment to operational excellence and continuous service improvement, which has resulted in significant cost reductions and high-performing teams. William is recognized for his leadership abilities, having successfully built and managed global operations teams. He is also a veteran of the United States Marine Corps, where he developed strong discipline and strategic thinking skills that he applies in his professional life. His educational background includes a focus on Computer Science from Tyler Junior College, further complementing his extensive technical expertise. William is not just a leader but also a mentor who inspires others to achieve their best.

General

Specialist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Innovation

Organisational experience

Corporate Experience

William Thompson

Work Experience

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Vice President, Service Delivery at

Provalus

April 2023 - Present

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Vice President IT Operations at

Fiserv

October 2021 - April 2023

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Senior Director, Service Delivery at

Fiserv

April 2020 - October 2021

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Director, Technical Product Support at

Fiserv

May 2018 - April 2020

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Manager, Technical Product Support at

Fiserv

January 2017 - May 2018

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IT Manager - Application Support at

T-Mobile

April 2015 - January 2017

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IT Manager - Production Support at

Sprint

May 2006 - December 2014

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IT Supervisor - Retail Production Support at

NEXTEL

May 2004 - May 2006

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Contractor at

Kelly

April 2003 - May 2004

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Technical Support Supervisor at

i2 Technologies

January 1999 - August 2002

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Contractor at

TEKsystems

July 1998 - January 1999

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Marine at

Marine Corps Recruiting

June 1993 - August 1995

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William Thompson

Education

Tyler Junior College, N/A

January 1997 - January 1998

Arp High School , Diploma

January 1988 - January 1992

Frequently Asked Questions about William Thompson

What is William Thompson email address?

William Thompson's primary email address is ***************@provalus.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does William Thompson work for?

William Thompson is a Vice President, Service Delivery at Provalus, a company specializing in Computer related services, nec.

Where William Thompson graduated from?

William Thompson holds a degree in Computer Science from Tyler Junior College.

How can I directly contact William Thompson?

To contact William Thompson directly, you can use the email address ***************@provalus.com. Complete contact information is available upon registration with Muraena.

Who is William Thompson?

William Thompson is a seasoned IT executive with over 25 years of experience in IT Operations and IT Service Management, specializing in the Telecom and FinTech sectors. As the Vice President of Service Delivery at Provalus, he is leading initiatives to enhance Cloud and Infrastructure services across rural America. His career reflects a strong commitment to operational excellence and continuous service improvement, which has resulted in significant cost reductions and high-performing teams. William is recognized for his leadership abilities, having successfully built and managed global operations teams. He is also a veteran of the United States Marine Corps, where he developed strong discipline and strategic thinking skills that he applies in his professional life. His educational background includes a focus on Computer Science from Tyler Junior College, further complementing his extensive technical expertise. William is not just a leader but also a mentor who inspires others to achieve their best.

William`s contact details

mail

***************@provalus.com

Colleagues

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Ryan Ruwe

Executive Vice President

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Steve Hormell

Senior Vice President of Information Technology

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Mike Keogh

President

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Blake Weis

Vice President Shared Services

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Christen Black

Member, Chief

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