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Åsa Nyström

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Åsa Nyström

Director Of Customer Success | Buffer

Sydney, New South Wales, Australia

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Åsa Nyström

Summary

Åsa Nyström is an accomplished Vice President of Customer Advocacy at Buffer, where she has significantly enhanced the customer service experience and established a fully remote global team that has driven remarkable revenue growth. With a strong background in account management and customer engagement, she is passionate about fostering trust and commitment in customer relationships. Åsa has played a pivotal role in launching innovative customer service strategies, including an industry-leading self-help center and a four-day workweek initiative. Her commitment to inclusivity and transparency has made her a sought-after speaker at major industry conferences. Åsa's educational background in International Marketing and Business Management complements her extensive experience in the SaaS industry. She has a proven track record of scaling teams and implementing effective career development frameworks, positioning her as a leader in customer advocacy and organizational culture.

General

Specialist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Innovation

Organisational experience

Corporate Experience

Startup Experience

Åsa Nyström

Work Experience

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Director Of Customer Success at

Buffer

January 2016 - Present

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Customer Success Lead at

Buffer

June 2015 - January 2016

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Customer Happiness at

Buffer

February 2013 - May 2015

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Vice President Customer Advocacy at

Buffer

November 2018 - Present

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Concept Manager at

Ls Travel Retail Pacific

August 2012 - February 2013

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Director of Customer Advocacy at

Buffer

February 2013 - November 2018

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Operations And Communications Manager at

Winery Lane

January 2012 - August 2012

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Concept Manager at

Saudi French Company for Duty Free Operations & Management

August 2012 - February 2013

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Operations and Communications Manager at

Winery Lane

January 2012 - August 2012

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Founder at

Details By Sven

November 2011 - January 2014

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Assistant Category Manager at

Axfood

August 2009 - November 2011

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Assistant Category Manager at

Axfood

August 2009 - November 2011

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Åsa Nyström

Education

Macquarie University

January 2009 - January 2009

Macquarie University

January 2008 - January 2009

University of Brighton, Bachelor of Arts with First Class Honours

January 2005 - January 2008

University of Brighton, Bachelor Of Arts With First Class Honours

January 2005 - January 2008

Frequently Asked Questions about Åsa Nyström

What is Åsa Nyström email address?

Åsa Nyström's primary email address is ***@buffer.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Åsa Nyström work for?

Åsa Nyström is a Director Of Customer Success at Buffer, a company specializing in Internet.

Where Åsa Nyström graduated from?

Åsa Nyström holds a degree in from Macquarie University.

How can I directly contact Åsa Nyström?

To contact Åsa Nyström directly, you can use the email address ***@buffer.com. Complete contact information is available upon registration with Muraena.

Who is Åsa Nyström?

Åsa Nyström is an accomplished Vice President of Customer Advocacy at Buffer, where she has significantly enhanced the customer service experience and established a fully remote global team that has driven remarkable revenue growth. With a strong background in account management and customer engagement, she is passionate about fostering trust and commitment in customer relationships. Åsa has played a pivotal role in launching innovative customer service strategies, including an industry-leading self-help center and a four-day workweek initiative. Her commitment to inclusivity and transparency has made her a sought-after speaker at major industry conferences. Åsa's educational background in International Marketing and Business Management complements her extensive experience in the SaaS industry. She has a proven track record of scaling teams and implementing effective career development frameworks, positioning her as a leader in customer advocacy and organizational culture.

Åsa`s contact details

mail

***@buffer.com

Colleagues

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Carolyn Kopprasch

Chief Of Staff

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Joel Gascoigne

Founder CEO

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