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Al Roberts

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Al Roberts

SVP - Operational Readiness | CenturyLink

Monroe, Louisiana, United States

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Al Roberts

Summary

Al Roberts is a seasoned executive with extensive experience in operational readiness and management within the telecommunications sector. Currently serving as the SVP of Operational Readiness at CenturyLink, he has a proven track record in overseeing large-scale call center operations. His career spans several leadership roles, including Senior VP of Sales at Qwest Communications and VP of Operations at Teletech. Al's early career foundations in financial management, including BPA and capital budgeting, complement his operational expertise. He is adept at leading cross-functional teams and driving customer satisfaction through strategic planning and process improvement. Al's leadership style is characterized by a focus on team building and fostering strong vendor relationships. He is passionate about leveraging technology to enhance customer experience and streamline operations. Al holds an MBA in Finance from the University of Kansas, which further solidifies his strategic approach to business challenges.

General

Specialist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Emerging Technologies

Innovation

Organisational experience

Corporate Experience

Consulting Experience

Al Roberts

Work Experience

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SVP - Operational Readiness at

CenturyLink

April 2011 - Present

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Sr. VP-Sales at

Qwest Communications

January 2004 - September 2011

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VP - Operations at

TTEC

September 1999 - December 2003

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General Manager - CLEC Call Centers at

GTE

January 1983 - January 1999

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Al Roberts

Education

University of Kansas - Graduate School of Business, Mba

January 1977 - January 1982

Frequently Asked Questions about Al Roberts

What is Al Roberts email address?

Al Roberts's primary email address is ********@centurylink.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Al Roberts work for?

Al Roberts is a SVP - Operational Readiness at CenturyLink, a company specializing in Computer related services, nec.

Where Al Roberts graduated from?

Al Roberts holds a degree in Finance from University of Kansas - Graduate School of Business.

How can I directly contact Al Roberts?

To contact Al Roberts directly, you can use the email address ********@centurylink.com. Complete contact information is available upon registration with Muraena.

Who is Al Roberts?

Al Roberts is a seasoned executive with extensive experience in operational readiness and management within the telecommunications sector. Currently serving as the SVP of Operational Readiness at CenturyLink, he has a proven track record in overseeing large-scale call center operations. His career spans several leadership roles, including Senior VP of Sales at Qwest Communications and VP of Operations at Teletech. Al's early career foundations in financial management, including BPA and capital budgeting, complement his operational expertise. He is adept at leading cross-functional teams and driving customer satisfaction through strategic planning and process improvement. Al's leadership style is characterized by a focus on team building and fostering strong vendor relationships. He is passionate about leveraging technology to enhance customer experience and streamline operations. Al holds an MBA in Finance from the University of Kansas, which further solidifies his strategic approach to business challenges.

Al`s contact details

mail

********@centurylink.com

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