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Alex Ball

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Alex Ball

SVP, Genesys Cloud | Genesys

Washington, District of Columbia, United States

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Alex Ball

Summary

Alex Ball is a seasoned executive currently serving as the Senior Vice President of Genesys Cloud CX, where he plays a pivotal role in driving the adoption of their cloud platform. With a strong background in sales leadership, he has successfully led teams at Infobip and Twilio, achieving remarkable growth and market expansion. Alex's leadership style emphasizes curiosity, accountability, authenticity, and health, fostering high-performing teams with low turnover rates. His experience spans various roles in customer experience and digital marketing, showcasing his versatility and commitment to innovation. Outside of work, Alex enjoys family time, supporting his kids in sports, and engaging in competitive iRacing. His passion for building strong teams and delivering exceptional customer experiences sets him apart in the tech industry.

General

Specialist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Innovation

Organisational experience

Corporate Experience

Startup Experience

Alex Ball

Work Experience

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SVP, Genesys Cloud at

Genesys

May 2024 - Present

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Executive Member at

Pavilion

August 2023 - Present

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VP of Sales & GTM, Flex, North America at

Twilio

July 2023 - May 2024

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VP of Revenue, North America at

Infobip

October 2022 - July 2023

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Vice President of Sales, Geos at

Genesys

February 2022 - October 2022

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Vice President of Sales at

Genesys

March 2019 - February 2022

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Senior Director, Mid Market & Velocity Sales at

Genesys

October 2018 - March 2019

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Director, Velocity Sales at

Genesys

January 2017 - November 2018

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Manager, Sales at

Genesys

January 2016 - December 2016

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Senior Account Executive at

Genesys

April 2013 - December 2015

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Customer Success Associate at

Genesys

December 2012 - March 2013

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Monumental Network Developer at

Monumental Sports & Entertainment

June 2012 - December 2012

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Digital Media Coordinator at

Washington Capitals

December 2010 - June 2012

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Associate at

KPMG US

July 2010 - December 2010

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Sports Information Student Assistant at

College Of William And Mary

September 2006 - May 2010

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Intern at

Colonial Athletic Association

January 2007 - January 2010

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Intern at

KPMG US

June 2009 - August 2009

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Accounting Intern at

YHB | CPAs & Consultants

June 2008 - August 2008

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Intern at

Formerly Landmark Aviation

January 2007 - January 2007

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Alex Ball

Education

The College of William & Mary, Bachelor

January 2006 - January 2010

Frequently Asked Questions about Alex Ball

What is Alex Ball email address?

Alex Ball's primary email address is *****@twilio.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Alex Ball work for?

Alex Ball is a SVP, Genesys Cloud at Genesys, a company specializing in Prepackaged software.

Where Alex Ball graduated from?

Alex Ball holds a degree in Business Administration; Accounting; Finance from The College of William & Mary.

How can I directly contact Alex Ball?

To contact Alex Ball directly, you can use the email address *****@twilio.com. Complete contact information is available upon registration with Muraena.

Who is Alex Ball?

Alex Ball is a seasoned executive currently serving as the Senior Vice President of Genesys Cloud CX, where he plays a pivotal role in driving the adoption of their cloud platform. With a strong background in sales leadership, he has successfully led teams at Infobip and Twilio, achieving remarkable growth and market expansion. Alex's leadership style emphasizes curiosity, accountability, authenticity, and health, fostering high-performing teams with low turnover rates. His experience spans various roles in customer experience and digital marketing, showcasing his versatility and commitment to innovation. Outside of work, Alex enjoys family time, supporting his kids in sports, and engaging in competitive iRacing. His passion for building strong teams and delivering exceptional customer experiences sets him apart in the tech industry.

Alex`s contact details

mail

*****@twilio.com

*********@genesys.com

*****@joinpavilion.com

Colleagues

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Salvina Pluchino

Vice President Customer Success Strategy and Adoption

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Sami Hamood

Vice President Customer Success

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Olivier Jouve

Board Member

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Seamus Hayes

VP of Engineering

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Paul Ricci

Vice President, Country Manager and Representative Director, Japan

Paul Segre

President & CEO

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Tara Mahoney

Vice President, Global Healthcare Practice

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Peter Chapman

Chief Tax Officer

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Peter Graf

SVP Strategy

Alan Ball

CSS Director & APAC CTO

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