Directory

>

Andrew O'dell

avatar

Andrew O'dell

Senior Vice President, Customer Experience | Harmonic

Adur, England, United Kingdom

View contact details (it's free)

Andrew O'dell

Summary

Andrew O'dell is a seasoned Senior Vice President in Customer Experience, specializing in the media broadcast and telecommunications industry. With extensive experience in leading organizational transformations, he has successfully managed global teams and complex projects, driving significant improvements in customer satisfaction and operational efficiency. His strategic leadership has resulted in substantial profit margins and budget management, showcasing his commercial acumen. Andrew's unique blend of technical expertise and interpersonal skills allows him to influence C-level stakeholders effectively. He is passionate about personal development and fostering a customer-centric culture within organizations. His commitment to innovation and adaptability in the face of emerging technologies positions him as a key player in the industry.

General

Generalist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Emerging Technologies

Leadership Development

Innovation

Organisational experience

Corporate Experience

Andrew O'dell

Work Experience

company logo

Senior Vice President, Customer Experience at

Harmonic

July 2024 - Present

company logo

Vice President, Global SaaS Services, Customer Success and Technical Support at

Harmonic

August 2020 - August 2024

company logo

Sr. Director, Global Technical Support at

Harmonic

August 2019 - August 2020

company logo

Director, Global Product and SaaS Support at

Harmonic

October 2018 - August 2019

company logo

Director Technical Support at

Harmonic

April 2017 - October 2018

company logo

Senior Manager, Technical Support EMEA at

Harmonic

October 2014 - April 2017

company logo

Technical Support Manager, EMEA at

Harmonic

June 2014 - October 2014

company logo

Service Delivery Manager at

Ericsson

June 2011 - June 2014

company logo

Broadcast Operations Manager at

Arqiva

August 2008 - June 2011

company logo

Conditional Access System Specialist at

Arqiva

April 2007 - March 2008

company logo

Operations Supervisor at

Arqiva

November 2005 - April 2007

company logo

Technical Operator at

Arqiva

December 2004 - November 2005

Logos provided by Logo.dev

Andrew O'dell

Education

Farnborough college of Technology, Bsc Media Technology

January 2001 - January 2004

Frequently Asked Questions about Andrew O'dell

What is Andrew O'dell email address?

Andrew O'dell's primary email address is ***********@harmonicinc.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Andrew O'dell work for?

Andrew O'dell is a Senior Vice President, Customer Experience at Harmonic, a company specializing in Radiotelephone communication.

Where Andrew O'dell graduated from?

Andrew O'dell holds a degree in Media Technology from Farnborough college of Technology.

How can I directly contact Andrew O'dell?

To contact Andrew O'dell directly, you can use the email address ***********@harmonicinc.com. Complete contact information is available upon registration with Muraena.

Who is Andrew O'dell?

Andrew O'dell is a seasoned Senior Vice President in Customer Experience, specializing in the media broadcast and telecommunications industry. With extensive experience in leading organizational transformations, he has successfully managed global teams and complex projects, driving significant improvements in customer satisfaction and operational efficiency. His strategic leadership has resulted in substantial profit margins and budget management, showcasing his commercial acumen. Andrew's unique blend of technical expertise and interpersonal skills allows him to influence C-level stakeholders effectively. He is passionate about personal development and fostering a customer-centric culture within organizations. His commitment to innovation and adaptability in the face of emerging technologies positions him as a key player in the industry.

Andrew`s contact details

mail

***********@harmonicinc.com

Colleagues

Nimrod Ben-Natan

Chief Executive Officer

Nirav Desai

Managing Director, Sales, Southern Asia

avatar
Noam Adika

Senior Vice President, R&D, Broadband Business at Harmonic

Orit Kahana

Vice President SaaS Product Management

avatar
Peter Von Kaenel

Vice President, Compression Technologies

avatar
Alex Wong

VP, Sales

Francois Van Vuuren

Senior Director Sla Services Global; Managing Director Harmonic International Gmbh

avatar
Gil Rudge

Senior Vice President, Video Products and Solutions

avatar
Guy Manor

Vice President, Release and Deployment

avatar
Rene Scheurkogel

Vice President International Human Resources

View Contact details (it's free)
Request Profile Removal