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Anna Gené

Anna Gené

Vice President, Global Support Operations | Brightcove

London, England, United Kingdom

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Anna Gené

Summary

Anna Gené is a seasoned Vice President of Global Support Operations at Brightcove, a leading player in video hosting and monetization. With over a decade of experience at Brightcove, she has progressed through various technical and managerial roles, showcasing her expertise in customer support and technical operations. Anna is passionate about optimizing customer experience and has been instrumental in implementing strategic initiatives that enhance service delivery. Her background in computer science, coupled with her leadership skills, enables her to effectively manage cross-functional teams and drive change within the organization. She is known for her analytical approach and her ability to communicate complex technical concepts to diverse audiences. Outside of her professional life, Anna enjoys exploring emerging technologies and their impact on digital media.

General

Specialist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Emerging Technologies

Innovation

Organisational experience

Corporate Experience

Anna Gené

Work Experience

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Vice President, Global Support Operations at

Brightcove

July 2017 - Present

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Senior Director of Technical Support at

Brightcove

July 2015 - June 2017

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Director of Technical Support EMEA & APAC at

Brightcove

January 2015 - July 2015

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Manager of Technical Support EMEA at

Brightcove

May 2014 - December 2014

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Customer Support Team Leader for EMEA at

Brightcove

July 2012 - April 2014

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Senior Customer Solutions Specialist at

Brightcove

July 2011 - July 2012

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Customer Solutions Specialist at

Brightcove

March 2010 - June 2011

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Support Manager at

Jamkit

May 2008 - February 2010

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Senior developer at

Opentrends

June 2006 - December 2007

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Anna Gené

Education

Pompeu Fabra University, Master Of Engineering (M.Eng.)

January 2001 - January 2006

Escola Montsant

Frequently Asked Questions about Anna Gené

What is Anna Gené email address?

Anna Gené's primary email address is *****@brightcove.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Anna Gené work for?

Anna Gené is a Vice President, Global Support Operations at Brightcove, a company specializing in Household audio & video equipment.

Where Anna Gené graduated from?

Anna Gené holds a degree in Computer Science, Specialist Sound & Image from Pompeu Fabra University.

How can I directly contact Anna Gené?

To contact Anna Gené directly, you can use the email address *****@brightcove.com. Complete contact information is available upon registration with Muraena.

Who is Anna Gené?

Anna Gené is a seasoned Vice President of Global Support Operations at Brightcove, a leading player in video hosting and monetization. With over a decade of experience at Brightcove, she has progressed through various technical and managerial roles, showcasing her expertise in customer support and technical operations. Anna is passionate about optimizing customer experience and has been instrumental in implementing strategic initiatives that enhance service delivery. Her background in computer science, coupled with her leadership skills, enables her to effectively manage cross-functional teams and drive change within the organization. She is known for her analytical approach and her ability to communicate complex technical concepts to diverse audiences. Outside of her professional life, Anna enjoys exploring emerging technologies and their impact on digital media.

Anna`s contact details

mail

*****@brightcove.com

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Lindsay Lewis

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Katherine Klingler

Chief Marketing Officer

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David Beck

Chief Operating Officer

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Joey Lesh

VP, Software Engineering

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Marco Castillo

VP Global Revenue Operations

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