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Ashley Hyman

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Ashley Hyman

VP, Customer Experience | Drata

San Diego, California, United States

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Ashley Hyman

Summary

Ashley Hyman is a dynamic leader in customer experience and success, leveraging her extensive background in health promotion and behavioral science to create impactful customer interactions through technology and innovation. With a history of significant contributions to startups, particularly in the educational technology sector, she played a pivotal role in the growth and eventual acquisition of Portfolium by Instructure for $43 million. As VP of Customer Experience at Drata, Ashley continues to shape customer journeys by fostering effective communication and support strategies. Her academic foundation includes a Master's in Public Health, which informs her approach to addressing socio-economic factors affecting health. Ashley's diverse skill set spans account management, data analysis, and program development, making her a versatile asset in any organization. She is also passionate about community outreach and has co-founded initiatives aimed at solving housing crises, demonstrating her commitment to social impact beyond her corporate responsibilities. With a proven track record in leadership roles, Ashley is dedicated to empowering teams and enhancing customer satisfaction through innovative solutions.

General

Generalist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Emerging Technologies

Leadership Development

Sustainability

Innovation

Organisational experience

Startup Experience

Corporate Experience

Consulting Experience

Ashley Hyman

Work Experience

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VP, Customer Experience at

Drata

November 2023 - Present

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Adjunct Faculty, Bachelor of Science in Public Health Program at

National University

November 2013 - Present

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Co-Founder at

Boots On The Ground Maui

August 2023 - July 2024

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VP of Customer Success at

Drata

September 2021 - November 2023

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Director of Customer Success at

Drata

December 2020 - September 2021

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Customer Experience, Support at

GoSite

July 2020 - December 2020

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Director of Student Success/ Customer Success at

Instructure

March 2019 - March 2020

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Senior Manager of Implementations at

Instructure

February 2019 - March 2019

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Director of Implementations/ Professional Services/ Customer Success at

Portfolium (Acquired by Instructure)

November 2016 - February 2019

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University Development, Account Activation Manager at

Portfolium

October 2015 - November 2016

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Clinical Program Supervisor at

University Of California San Diego Department Of Psychiatry

September 2014 - October 2015

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Assistant Project Manager/Healthy Smiles Intervention and Validation Sample Coordinator at

SDSU Research Foundation

October 2009 - January 2015

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Research Assistant at

Active Living Research

January 2007 - September 2009

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Community Outreach Intern at

Life Enrichment Center

January 2005 - January 2006

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Ashley Hyman

Education

San Diego State University, Mph

January 2007 - January 2009

University of Kansas, Bs

January 2002 - January 2007

Frequently Asked Questions about Ashley Hyman

What is Ashley Hyman email address?

Ashley Hyman's primary email address is ******@nu.edu. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Ashley Hyman work for?

Ashley Hyman is a VP, Customer Experience at Drata, a company specializing in Computer related services, nec.

Where Ashley Hyman graduated from?

Ashley Hyman holds a degree in Public Health: Health Promotion And Behavioral Science from San Diego State University.

How can I directly contact Ashley Hyman?

To contact Ashley Hyman directly, you can use the email address ******@nu.edu. Complete contact information is available upon registration with Muraena.

Who is Ashley Hyman?

Ashley Hyman is a dynamic leader in customer experience and success, leveraging her extensive background in health promotion and behavioral science to create impactful customer interactions through technology and innovation. With a history of significant contributions to startups, particularly in the educational technology sector, she played a pivotal role in the growth and eventual acquisition of Portfolium by Instructure for $43 million. As VP of Customer Experience at Drata, Ashley continues to shape customer journeys by fostering effective communication and support strategies. Her academic foundation includes a Master's in Public Health, which informs her approach to addressing socio-economic factors affecting health. Ashley's diverse skill set spans account management, data analysis, and program development, making her a versatile asset in any organization. She is also passionate about community outreach and has co-founded initiatives aimed at solving housing crises, demonstrating her commitment to social impact beyond her corporate responsibilities. With a proven track record in leadership roles, Ashley is dedicated to empowering teams and enhancing customer satisfaction through innovative solutions.

Ashley`s contact details

mail

******@nu.edu

******@drata.com

******@portfolium.com

Colleagues

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Stuart Wilson

VP, Business Operations

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Conor Nolen

Chief Customer Officer

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Daniel Alcantara

Chief of Staff, Arkusnexus

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Heather Cantor

Executive Business Partner & Leader, Office of the COO

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Alex P

SVP Sales

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