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Barbara Hess

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Barbara Hess

Vice President of Client Success | Jopari Solutions, Inc.

Jensen Beach, Florida, United States

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Barbara Hess

Summary

Barbara Hess is a seasoned executive with over 30 years of leadership experience in the insurance and banking sectors, currently serving as the Vice President of Client Success at Jopari Solutions Inc. Her extensive background spans across commercial and workers' compensation claims, call center management, and international BPO initiatives. Barbara has a proven track record of driving customer service excellence and operational efficiency, having led customer care and call center initiatives for prominent organizations such as The Hartford and Xerox. She is passionate about business process improvement and strategic planning, consistently focusing on enhancing client experiences. Barbara's career reflects a strong commitment to leadership and management, making her a valuable asset in any organization. Beyond her professional achievements, she has a keen interest in emerging technologies that shape the future of client success in the insurance industry.

General

Specialist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Emerging Technologies

Organisational experience

Corporate Experience

Barbara Hess

Work Experience

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Vice President of Client Success at

Jopari Solutions, Inc.

May 2022 - Present

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Vice President, Sales at

Jopari Solutions, Inc.

March 2021 - Present

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Director of Customer Care at

Jopari Solutions, Inc.

December 2014 - March 2021

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Strategic Business Unit Manager at

Xerox Holdings Corporation

January 2012 - November 2014

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BPO Contractual Performance Consultant at

Hartford Financial Services

July 2006 - January 2012

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Customer Care Quality Manager at

Deluxe

November 1998 - April 2004

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Operations Manager PPO Referral and WC Bill Review at

Hartford Financial Services

February 1987 - July 1997

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Barbara Hess

Education

Onondaga Community College

January 2005 - January 2010

Frequently Asked Questions about Barbara Hess

What is Barbara Hess email address?

Barbara Hess's primary email address is ************@jopari.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Barbara Hess work for?

Barbara Hess is a Vice President of Client Success at Jopari Solutions, Inc., a company specializing in Computer Systems Design & Related Services.

Where Barbara Hess graduated from?

Barbara Hess holds a degree in from Onondaga Community College.

How can I directly contact Barbara Hess?

To contact Barbara Hess directly, you can use the email address ************@jopari.com. Complete contact information is available upon registration with Muraena.

Who is Barbara Hess?

Barbara Hess is a seasoned executive with over 30 years of leadership experience in the insurance and banking sectors, currently serving as the Vice President of Client Success at Jopari Solutions Inc. Her extensive background spans across commercial and workers' compensation claims, call center management, and international BPO initiatives. Barbara has a proven track record of driving customer service excellence and operational efficiency, having led customer care and call center initiatives for prominent organizations such as The Hartford and Xerox. She is passionate about business process improvement and strategic planning, consistently focusing on enhancing client experiences. Barbara's career reflects a strong commitment to leadership and management, making her a valuable asset in any organization. Beyond her professional achievements, she has a keen interest in emerging technologies that shape the future of client success in the insurance industry.

Barbara`s contact details

mail

************@jopari.com

Colleagues

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Pat Dewechter

SVP, Strategic Sales

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Patrick Stack

Chief Information and Technology Officer

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Steve Stevens

Chairman/CEO/Founder

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Philip Heasley

Board Member

Steve Gallucci

VP Finance & Corporate Controller

Lesley

Vice President of Product Management

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Nancy Larget

Chief Financial Officer and Board Member

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Sherry Wilson

Executive Vice President and Chief Compliance Officer

Eric Rycus

Vice President

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Angela Johnson

Vice President Implementation Services

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