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Barbara Wagner
Barbara Wagner
Senior Vice President Global Contact Centers | Pens.com
Ireland
Barbara Wagner
Summary
Barbara Wagner is a seasoned professional with over a decade of experience in the contact center industry, currently serving as the Global Senior VP of Contact Centers at National Pen. Her career trajectory has seen her evolve from an Upsell & Customer Service agent to her current executive position, showcasing her strong leadership and management capabilities. Barbara has a proven track record in driving efficiency and performance across multiple global locations, including her recent relocation to the US to align operations. She is passionate about cultivating a positive workplace culture and maximizing team potential through continuous improvement initiatives. With a robust educational background, holding an MBA in International Business, she brings strategic insight to her role. Barbara's experience spans various operational aspects, including sales performance, workforce planning, and quality management, making her a versatile leader in the management consulting services sector.
Barbara Wagner
Work Experience
Senior Vice President Global Contact Centers at
Pens.com
June 2018 - Present
Contact Center Director Europe - Currently based in US for 2 years at Contact Centre in TN at
Pens.com
December 2014 - Present
Contact Centre Manager at
Pens.com
May 2014 - Present
Customer Service and Upselling Manager at
Pens.com
March 2014 - May 2014
Telesales Manager at
Pens.com
May 2012 - February 2014
Telesales Senior Supervisor at
Pens.com
May 2010 - May 2012
Telesales Supervisor at
Pens.com
January 2007 - April 2010
Customer Service & Upselling Representative at
Pens.com
September 2003 - December 2007
Barbara Wagner
Education
Aix-Marseille University, Master Of Business Administration - Mba
January 1999 - January 2002
Frequently Asked Questions about Barbara Wagner
What is Barbara Wagner email address?
Barbara Wagner's primary email address is *******@pens.com. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Barbara Wagner work for?
Barbara Wagner is a Senior Vice President Global Contact Centers at Pens.com, a company specializing in Tobacco Manufacturing.
Where Barbara Wagner graduated from?
Barbara Wagner holds a degree in International Business from Aix-Marseille University.
How can I directly contact Barbara Wagner?
To contact Barbara Wagner directly, you can use the email address *******@pens.com. Complete contact information is available upon registration with Muraena.
Is Barbara Wagner an immigrant?
Yes, Barbara Wagner is an immigrant and currently based in Ireland
Who is Barbara Wagner?
Barbara Wagner is a seasoned professional with over a decade of experience in the contact center industry, currently serving as the Global Senior VP of Contact Centers at National Pen. Her career trajectory has seen her evolve from an Upsell & Customer Service agent to her current executive position, showcasing her strong leadership and management capabilities. Barbara has a proven track record in driving efficiency and performance across multiple global locations, including her recent relocation to the US to align operations. She is passionate about cultivating a positive workplace culture and maximizing team potential through continuous improvement initiatives. With a robust educational background, holding an MBA in International Business, she brings strategic insight to her role. Barbara's experience spans various operational aspects, including sales performance, workforce planning, and quality management, making her a versatile leader in the management consulting services sector.
Barbara`s contact details
*******@pens.com
Colleagues
Vice President Global Creative & Brand
President & CEO of National Pen at Pens.com, a Cimpress Company
Chief Financial Officer
Vice President, Global Merchandising
Sr. Vice President Global Business Ops. / S&OP / Logistics / Procurement / Sourcing / Offshore
Chief Marketing Officer/SVP, Global Marketing
VP Manufacturing
Vice President of Digital Marketing
Vice President of Product Management
VP - IT