Directory
>
Ben Joe Markland
Ben Joe Markland
Chief Operating Officer | Focus Services
Roy, Utah, United States
Ben Joe Markland
Summary
Ben Joe Markland is an accomplished Chief Operating Officer with extensive experience in the business process outsourcing (BPO) and information technology outsourcing (ITO) sectors. He has a proven track record of transforming struggling operations into profitable ventures, demonstrating exceptional leadership and a data-driven approach to management. With a strong background in sales and employee training, Ben has developed innovative programs that have significantly boosted performance metrics. His multilingual capabilities, particularly in Spanish, and deep understanding of Latin culture enhance his effectiveness in international operations. Ben's passion for process improvement and team development is evident in his successful management of call centers across multiple continents, including North America, Europe, and Latin America. He is also a motivational speaker and a certified Scrum and Project Management professional, ensuring that he maximizes project outcomes. Outside of work, he is a dedicated family man who enjoys playing guitar and singing with his children.
Ben Joe Markland
Work Experience
Chief Operating Officer at
Focus Services
April 2019 - Present
Senior Vice President - International Operations at
Focus Services
November 2018 - April 2019
Regional President - Central America/Europe at Focus Services at
Focus Services
May 2018 - November 2018
Regional President - Central America at
Focus Services
August 2016 - May 2018
Regional Director of Operations - Central America at
Focus Services
April 2015 - September 2016
Regional Site Director of Call Center Operations - El Salvador at
Focus Services
May 2011 - April 2015
Regional Director of Call Center Operations at
Focus Services
June 2011 - January 2012
Director of Sales and Training/Director of Call Center Operations - Outbound at
Goldenwest Credit Union
July 2004 - May 2011
Advance Team Director at
Karras For Gov 04
October 2003 - June 2004
Business Development Consultant at
FranklinCovey
June 2001 - April 2003
Missionary at
2 Year Voluntary Mission For The Church Of Jesus Christ Of Latter Day Saints
June 1999 - August 2001
Ben Joe Markland
Education
University of Phoenix, Bachelor Of Business Administration (B.B.A.)
January 2011 - January 2012
Weber State University, Finance
January 2003 - January 2006
Dixie State College , Associates
January 1999 - January 2003
Juab High School , High School Diploma
January 1994 - January 1997
Frequently Asked Questions about Ben Joe Markland
What is Ben Joe Markland email address?
Ben Joe Markland's primary email address is ************@focusservices.com. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Ben Joe Markland work for?
Ben Joe Markland is a Chief Operating Officer at Focus Services, a company specializing in Management, Scientific, & Technical Consulting Services.
Where Ben Joe Markland graduated from?
Ben Joe Markland holds a degree in Finance from University of Phoenix.
How can I directly contact Ben Joe Markland?
To contact Ben Joe Markland directly, you can use the email address ************@focusservices.com. Complete contact information is available upon registration with Muraena.
Is Ben Joe Markland an immigrant?
Yes, Ben Joe Markland is an immigrant and currently based in United States
Who is Ben Joe Markland?
Ben Joe Markland is an accomplished Chief Operating Officer with extensive experience in the business process outsourcing (BPO) and information technology outsourcing (ITO) sectors. He has a proven track record of transforming struggling operations into profitable ventures, demonstrating exceptional leadership and a data-driven approach to management. With a strong background in sales and employee training, Ben has developed innovative programs that have significantly boosted performance metrics. His multilingual capabilities, particularly in Spanish, and deep understanding of Latin culture enhance his effectiveness in international operations. Ben's passion for process improvement and team development is evident in his successful management of call centers across multiple continents, including North America, Europe, and Latin America. He is also a motivational speaker and a certified Scrum and Project Management professional, ensuring that he maximizes project outcomes. Outside of work, he is a dedicated family man who enjoys playing guitar and singing with his children.
Ben`s contact details
************@focusservices.com
************@applicantpool.com
Colleagues
President
Owner
Vice President - Domestic
Vice President of Shared Services
VP of Marketing & Relationship Management
Chief Financial Officer
Founder