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Bracken Mayes

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Bracken Mayes

Vice President - Domestic | Focus Services

Greenville, North Carolina, United States

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Bracken Mayes

Summary

Bracken Mayes is a seasoned Vice President of Operations at Focus Services, bringing a wealth of expertise in business process improvement and operational leadership. With a strong background in the outsourcing industry, he has a proven track record of enhancing customer experience and driving performance results. His career spans various leadership roles where he has successfully overseen contact center operations and implemented strategic initiatives to maximize revenue while minimizing costs. Bracken holds a Juris Doctor degree and has a unique blend of legal and business acumen, enabling him to navigate complex compliance and operational challenges. He is passionate about employee engagement and continuous process improvement, which has been instrumental in retaining talent and achieving organizational goals. Outside of his professional endeavors, he is committed to fostering a culture of excellence and innovation within his teams.

General

Generalist

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Innovation

Organisational experience

Corporate Experience

Bracken Mayes

Work Experience

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Vice President - Domestic at

Focus Services

December 2021 - Present

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Regional Vice President Of Operations at

Focus Services

August 2020 - December 2021

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Senior Vice President - Customer Experience, Operations, Professional Development at

American Support

January 2018 - August 2020

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Vice President Operations at

American Support

January 2015 - January 2018

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Executive Director at

American Support

January 2013 - January 2015

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Director at

American Support

January 2011 - January 2013

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Corporate Culture Specialist at

American Support

January 2008 - January 2011

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Bracken Mayes

Education

North Carolina Central University School of Law, Jd

January 2003 - January 2006

North Carolina Central University, Ma

January 2003 - January 2003

North Carolina A&T State University, Ba

January 1997 - January 2001

Frequently Asked Questions about Bracken Mayes

What is Bracken Mayes email address?

Bracken Mayes's primary email address is *************@focusservices.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Bracken Mayes work for?

Bracken Mayes is a Vice President - Domestic at Focus Services, a company specializing in Management, Scientific, & Technical Consulting Services.

Where Bracken Mayes graduated from?

Bracken Mayes holds a degree in Law from North Carolina Central University School of Law.

How can I directly contact Bracken Mayes?

To contact Bracken Mayes directly, you can use the email address *************@focusservices.com. Complete contact information is available upon registration with Muraena.

Who is Bracken Mayes?

Bracken Mayes is a seasoned Vice President of Operations at Focus Services, bringing a wealth of expertise in business process improvement and operational leadership. With a strong background in the outsourcing industry, he has a proven track record of enhancing customer experience and driving performance results. His career spans various leadership roles where he has successfully overseen contact center operations and implemented strategic initiatives to maximize revenue while minimizing costs. Bracken holds a Juris Doctor degree and has a unique blend of legal and business acumen, enabling him to navigate complex compliance and operational challenges. He is passionate about employee engagement and continuous process improvement, which has been instrumental in retaining talent and achieving organizational goals. Outside of his professional endeavors, he is committed to fostering a culture of excellence and innovation within his teams.

Bracken`s contact details

mail

*************@focusservices.com

Colleagues

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Ben Joe Markland

Chief Operating Officer

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Kenneth Loggins

Vice President of Shared Services

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Jan Santafede

VP of Marketing & Relationship Management

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Bryan Tesch

Chief Financial Officer

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