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Bill Lovetinsky

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Bill Lovetinsky

Vice President, Spectrum Mobile Customer Service | Charter Communications

Overland Park, Kansas, United States

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Bill Lovetinsky

Summary

Bill Lovetinsky is a seasoned executive with extensive experience in customer service operations and leadership within the telecommunications industry. Currently serving as Vice President of Spectrum Mobile Customer Service at Charter Communications, he has a proven track record of scaling teams and improving customer satisfaction metrics. Bill's strategic partnerships across various departments have been instrumental in supporting rapid growth, with his team expanding from 0 to over 2 million subscribers in just two years. His leadership style emphasizes employee engagement and operational efficiency, as evidenced by significant reductions in attrition rates and increases in employee satisfaction scores. Bill's career spans multiple leadership roles in major organizations, showcasing his adaptability and commitment to excellence in customer service. He is passionate about leveraging technology to enhance customer experiences and drive business success.

General

Generalist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Emerging Technologies

Innovation

Organisational experience

Corporate Experience

Bill Lovetinsky

Work Experience

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Vice President, Spectrum Mobile Customer Service at

Charter Communications

January 2023 - Present

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Director Customer Service Operations at

Charter Communications

June 2018 - Present

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Director of Customer Care at

JCPenney

October 2017 - May 2018

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General Manager at

Sprint

January 2011 - May 2016

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Director IB Sales at

Comcast

January 2010 - January 2011

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Operations Manager at

Embarq Logistics

February 2004 - January 2010

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Call Center Manager, Sales and Care Sprint at

Sprint

August 1997 - January 2004

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Sales Manager at

Mci Communication

January 1990 - July 1997

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Bill Lovetinsky

Education

Iowa Lakes

West Liberty High School

Frequently Asked Questions about Bill Lovetinsky

What is Bill Lovetinsky email address?

Bill Lovetinsky's primary email address is ***************@cable.comcast.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Bill Lovetinsky work for?

Bill Lovetinsky is a Vice President, Spectrum Mobile Customer Service at Charter Communications, a company specializing in Radiotelephone communication.

Where Bill Lovetinsky graduated from?

Bill Lovetinsky holds a degree in from Iowa Lakes.

How can I directly contact Bill Lovetinsky?

To contact Bill Lovetinsky directly, you can use the email address ***************@cable.comcast.com. Complete contact information is available upon registration with Muraena.

Who is Bill Lovetinsky?

Bill Lovetinsky is a seasoned executive with extensive experience in customer service operations and leadership within the telecommunications industry. Currently serving as Vice President of Spectrum Mobile Customer Service at Charter Communications, he has a proven track record of scaling teams and improving customer satisfaction metrics. Bill's strategic partnerships across various departments have been instrumental in supporting rapid growth, with his team expanding from 0 to over 2 million subscribers in just two years. His leadership style emphasizes employee engagement and operational efficiency, as evidenced by significant reductions in attrition rates and increases in employee satisfaction scores. Bill's career spans multiple leadership roles in major organizations, showcasing his adaptability and commitment to excellence in customer service. He is passionate about leveraging technology to enhance customer experiences and drive business success.

Bill`s contact details

mail

***************@cable.comcast.com

***********@spectrum.com

Colleagues

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Stuart Weinstein

Group Vice President, Business Planning

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Steve Nocella

SVP Network Operations & Engineering - Spectrum Enterprise

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Puru Patnekar

Group Vice President Marketing Execution and Performance

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Williams

Vice President, ISP Operations

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Judi Arney Hartman

Vice President, Strategic Sourcing

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Julya Fridman

VP, Corporate & Programming Analytics, Business Intelligence

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Bill Futch

Group Vice President, SMB and Mobile Customer Service

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Bradley Yeary

Vice President Call Center Operations

Mike Hourigan

Owner / Operator

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Cameron Blanchard

Executive Vice President, Communications

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