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Bo Young

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Bo Young

VP CX Analytics | Carenet Health

Tampa, Florida, United States

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Bo Young

Summary

Bo Young is a seasoned global executive specializing in customer experience (CX) analytics within the restaurant and healthcare industries. With a robust background in marketing and analytics, Bo has successfully led teams to develop innovative customer experience programs that drive revenue and efficiency for clients. His expertise extends across various customer service channels, making him a sought-after thought leader in the field. Bo's strategic approach combines analytical prowess with creative direction, allowing him to unlock actionable insights from complex data sets. He has a proven track record of collaborating with cross-functional teams to implement cutting-edge solutions that enhance the customer journey. An advocate for digital transformation, Bo is passionate about leveraging technology to improve customer interactions. His educational foundation includes an MBA from Vanderbilt University, further strengthening his capabilities in business leadership and strategy. Bo's commitment to excellence and continuous improvement sets him apart in the competitive landscape of CX analytics.

General

Specialist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Emerging Technologies

Leadership Development

Innovation

Organisational experience

Corporate Experience

Startup Experience

Bo Young

Work Experience

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VP CX Analytics at

Carenet Health

February 2022 - Present

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Exec. Director, Customer Analytics at

Sitel

May 2012 - November 2021

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Founder/Owner at

CMW MARKETING SDN. BHD.

January 2004 - May 2012

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Senior Vice President, Marketing at

Diamond Products

January 2002 - December 2004

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Executive Vice President, Marketing and Sales at

Eangler Inc

January 2000 - January 2002

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Vice President, Marketing and Advertising at

Havatampa A Division Of Altadis

January 1998 - January 2000

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Senior Director of Marketing at

Checkers & Rally’s Drive-In Restaurants

January 1996 - January 1998

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Frequently Asked Questions about Bo Young

What is Bo Young email address?

Bo Young's primary email address is ******@carenethealthcare.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Bo Young work for?

Bo Young is a VP CX Analytics at Carenet Health, a company specializing in Specialty hospitals, except psychiatric.

Where Bo Young graduated from?

Bo Young holds a degree in English from Rhodes College.

How can I directly contact Bo Young?

To contact Bo Young directly, you can use the email address ******@carenethealthcare.com. Complete contact information is available upon registration with Muraena.

Who is Bo Young?

Bo Young is a seasoned global executive specializing in customer experience (CX) analytics within the restaurant and healthcare industries. With a robust background in marketing and analytics, Bo has successfully led teams to develop innovative customer experience programs that drive revenue and efficiency for clients. His expertise extends across various customer service channels, making him a sought-after thought leader in the field. Bo's strategic approach combines analytical prowess with creative direction, allowing him to unlock actionable insights from complex data sets. He has a proven track record of collaborating with cross-functional teams to implement cutting-edge solutions that enhance the customer journey. An advocate for digital transformation, Bo is passionate about leveraging technology to improve customer interactions. His educational foundation includes an MBA from Vanderbilt University, further strengthening his capabilities in business leadership and strategy. Bo's commitment to excellence and continuous improvement sets him apart in the competitive landscape of CX analytics.

Bo`s contact details

mail

******@carenethealthcare.com

******@sykes.com

Colleagues

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Frank Schilling

Vice President of Operations

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Brian Briggs

Vice President, Call Center Operations

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Robin Peloquin

Vice President of Learning and Development

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Monica Zapata

Vice President, IT & Client Solutions

Scott Schawe

Chief Financial Officer

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Skip Dampier

VP Marketing

Kathy Lozano

VP of Clinical Client Operations

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Chris Lumbatis

Vice President, Continuous Improvement and Analytics

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Christopher Rogers

Official Member

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