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Brian Briggs

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Brian Briggs

Vice President, Call Center Operations | Carenet Health

Kansas City, Missouri, United States

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Brian Briggs

Summary

Brian Briggs is a seasoned Vice President of Call Center Operations at Carenet Health with over 20 years of experience in BPO and account management. He is recognized for his results-driven approach and has a proven track record of exceeding revenue and EBITDA targets. Brian is not just a strategic thinker; he is also a charismatic leader who excels in building high-performance teams across domestic and international landscapes. His expertise encompasses a wide range of areas, including customer experience, operational management, and strategic planning. With a deep understanding of technology and analytics, he introduces innovative solutions that drive organic growth. Brian's international experience spans several countries, enhancing his adaptability in diverse environments. He is committed to fostering success-oriented cultures and is passionate about leadership by example. His educational background includes a Bachelor of Science in Economics from William Jewell College, which complements his extensive professional experience.

General

Specialist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Emerging Technologies

Innovation

Organisational experience

Corporate Experience

Startup Experience

Brian Briggs

Work Experience

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Vice President, Call Center Operations at

Carenet Health

September 2020 - Present

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Director, Global Operations at

Tek Experts

February 2018 - October 2018

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Vice President, Operations at

PTW

May 2016 - May 2017

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Senior Director of Operations at

Arvato

September 2015 - April 2016

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Director, Client Services at

iPacesetters, LLC.

May 2015 - September 2015

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Executive Vice President - Execution & Delivery at

ACCENT Marketing

February 2012 - December 2014

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Senior Vice President - Execution & Delivery at

ACCENT Marketing

April 2011 - February 2012

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Vice President, Operations at

ACCENT Marketing

March 2005 - April 2011

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Director, International Operations at

ACCENT Marketing

September 2004 - March 2005

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Site Director at

Startek India

February 2003 - August 2004

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Vice President, Client Services at

Startek India

October 2002 - February 2003

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Director, Client Solutions at

TTEC

February 2000 - October 2002

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Director, Recovery Operations & Business Initiatives at

Afni, Inc.

October 1997 - February 2000

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Manager - Credit & Collections at

Sprint

October 1996 - October 1997

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Manager, Cable Operations at

Sprint

April 1989 - October 1996

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Systems Analyst - Credit at

Western Auto Supply

May 1982 - April 1989

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Brian Briggs

Education

William Jewell College, Bachelor Of Science (Bs)

January 1982 - January 1986

University of Central Missouri

January 1981 - January 1982

Frequently Asked Questions about Brian Briggs

What is Brian Briggs email address?

Brian Briggs's primary email address is *******@callcarenet.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Brian Briggs work for?

Brian Briggs is a Vice President, Call Center Operations at Carenet Health, a company specializing in Specialty hospitals, except psychiatric.

Where Brian Briggs graduated from?

Brian Briggs holds a degree in Economics from William Jewell College.

How can I directly contact Brian Briggs?

To contact Brian Briggs directly, you can use the email address *******@callcarenet.com. Complete contact information is available upon registration with Muraena.

Who is Brian Briggs?

Brian Briggs is a seasoned Vice President of Call Center Operations at Carenet Health with over 20 years of experience in BPO and account management. He is recognized for his results-driven approach and has a proven track record of exceeding revenue and EBITDA targets. Brian is not just a strategic thinker; he is also a charismatic leader who excels in building high-performance teams across domestic and international landscapes. His expertise encompasses a wide range of areas, including customer experience, operational management, and strategic planning. With a deep understanding of technology and analytics, he introduces innovative solutions that drive organic growth. Brian's international experience spans several countries, enhancing his adaptability in diverse environments. He is committed to fostering success-oriented cultures and is passionate about leadership by example. His educational background includes a Bachelor of Science in Economics from William Jewell College, which complements his extensive professional experience.

Brian`s contact details

mail

*******@callcarenet.com

*******@carenethealthcare.com

Colleagues

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Frank Schilling

Vice President of Operations

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Robin Peloquin

Vice President of Learning and Development

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Monica Zapata

Vice President, IT & Client Solutions

Scott Schawe

Chief Financial Officer

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Skip Dampier

VP Marketing

Kathy Lozano

VP of Clinical Client Operations

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Chris Lumbatis

Vice President, Continuous Improvement and Analytics

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Christopher Rogers

Official Member

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Bo Young

VP CX Analytics

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