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Brian Briggs
Brian Briggs
Vice President, Call Center Operations | Carenet Health
Kansas City, Missouri, United States
Brian Briggs
Summary
Brian Briggs is a seasoned Vice President of Call Center Operations at Carenet Health with over 20 years of experience in BPO and account management. He is recognized for his results-driven approach and has a proven track record of exceeding revenue and EBITDA targets. Brian is not just a strategic thinker; he is also a charismatic leader who excels in building high-performance teams across domestic and international landscapes. His expertise encompasses a wide range of areas, including customer experience, operational management, and strategic planning. With a deep understanding of technology and analytics, he introduces innovative solutions that drive organic growth. Brian's international experience spans several countries, enhancing his adaptability in diverse environments. He is committed to fostering success-oriented cultures and is passionate about leadership by example. His educational background includes a Bachelor of Science in Economics from William Jewell College, which complements his extensive professional experience.
Brian Briggs
Work Experience
Vice President, Call Center Operations at
Carenet Health
September 2020 - Present
Director, Global Operations at
Tek Experts
February 2018 - October 2018
Vice President, Operations at
PTW
May 2016 - May 2017
Senior Director of Operations at
Arvato
September 2015 - April 2016
Director, Client Services at
iPacesetters, LLC.
May 2015 - September 2015
Executive Vice President - Execution & Delivery at
ACCENT Marketing
February 2012 - December 2014
Senior Vice President - Execution & Delivery at
ACCENT Marketing
April 2011 - February 2012
Vice President, Operations at
ACCENT Marketing
March 2005 - April 2011
Director, International Operations at
ACCENT Marketing
September 2004 - March 2005
Site Director at
Startek India
February 2003 - August 2004
Vice President, Client Services at
Startek India
October 2002 - February 2003
Director, Client Solutions at
TTEC
February 2000 - October 2002
Director, Recovery Operations & Business Initiatives at
Afni, Inc.
October 1997 - February 2000
Manager - Credit & Collections at
Sprint
October 1996 - October 1997
Manager, Cable Operations at
Sprint
April 1989 - October 1996
Systems Analyst - Credit at
Western Auto Supply
May 1982 - April 1989
Brian Briggs
Education
William Jewell College, Bachelor Of Science (Bs)
January 1982 - January 1986
University of Central Missouri
January 1981 - January 1982
Frequently Asked Questions about Brian Briggs
What is Brian Briggs email address?
Brian Briggs's primary email address is *******@callcarenet.com. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Brian Briggs work for?
Brian Briggs is a Vice President, Call Center Operations at Carenet Health, a company specializing in Specialty hospitals, except psychiatric.
Where Brian Briggs graduated from?
Brian Briggs holds a degree in Economics from William Jewell College.
How can I directly contact Brian Briggs?
To contact Brian Briggs directly, you can use the email address *******@callcarenet.com. Complete contact information is available upon registration with Muraena.
Who is Brian Briggs?
Brian Briggs is a seasoned Vice President of Call Center Operations at Carenet Health with over 20 years of experience in BPO and account management. He is recognized for his results-driven approach and has a proven track record of exceeding revenue and EBITDA targets. Brian is not just a strategic thinker; he is also a charismatic leader who excels in building high-performance teams across domestic and international landscapes. His expertise encompasses a wide range of areas, including customer experience, operational management, and strategic planning. With a deep understanding of technology and analytics, he introduces innovative solutions that drive organic growth. Brian's international experience spans several countries, enhancing his adaptability in diverse environments. He is committed to fostering success-oriented cultures and is passionate about leadership by example. His educational background includes a Bachelor of Science in Economics from William Jewell College, which complements his extensive professional experience.
Brian`s contact details
*******@callcarenet.com
*******@carenethealthcare.com
Colleagues
Vice President of Operations
VP, PMO
Vice President of Learning and Development
Vice President, IT & Client Solutions
Chief Financial Officer
VP Marketing
VP of Clinical Client Operations
Vice President, Continuous Improvement and Analytics
Official Member
VP CX Analytics