Directory

>

Brandon Russell

avatar

Brandon Russell

Vice President of Customer Success | NetDocuments

Herriman, Utah, United States

View contact details (it's free)

Brandon Russell

Summary

Brandon Russell is an accomplished Vice President of Customer Success at NetDocuments, where he leads a dynamic team dedicated to enhancing customer outcomes with innovative cloud-based solutions. With over two decades of expertise in customer success, he has honed skills in strategic partnerships, customer experience management, and business process improvement across various industries. Brandon's leadership has earned him multiple accolades, including recognition as CSM of the Year in 2014. He is passionate about driving product adoption and fostering long-term customer relationships, particularly in the legal sector. His previous roles span from managing customer success teams to executive leadership positions, showcasing his adaptability and depth of experience. Brandon holds an MBA from the University of Phoenix and a Bachelor of Arts in Business Management from the University of Utah. He is committed to creating a culture of customer-centric excellence within his organization, ensuring that clients maximize the value of their investments.

General

Generalist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Emerging Technologies

Organisational experience

Corporate Experience

Brandon Russell

Work Experience

company logo

Vice President of Customer Success at

NetDocuments

April 2023 - Present

company logo

Sr. Director of Customer Success at

NetDocuments

April 2021 - April 2023

company logo

Director of Customer Success at

NetDocuments

September 2017 - April 2021

company logo

Sr. Manager, Customer Success at

Ivanti

April 2016 - September 2017

company logo

Customer Success Manager at

Ivanti

November 2012 - April 2016

company logo

SR Customer Success Manager at

NICE

July 2011 - November 2012

company logo

Director of Call Center Operations at

Clearlink

September 2008 - July 2011

company logo

Client Services Manager at

NICE

July 2007 - September 2008

company logo

Inside Sales Representative/Account Manager at

Novell

December 2005 - July 2007

company logo

Assistant SBU Manager, Corporate Division Trainer at

Affiliated Computer Services

December 2001 - December 2005

Logos provided by Logo.dev

Brandon Russell

Education

University of Phoenix, Mba

January 2005 - January 2006

The University of Utah, Bachelor Of Arts

January 2000 - January 2004

Frequently Asked Questions about Brandon Russell

What is Brandon Russell email address?

Brandon Russell's primary email address is ***************@netdocuments.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Brandon Russell work for?

Brandon Russell is a Vice President of Customer Success at NetDocuments, a company specializing in Prepackaged software.

Where Brandon Russell graduated from?

Brandon Russell holds a degree in Business from University of Phoenix.

How can I directly contact Brandon Russell?

To contact Brandon Russell directly, you can use the email address ***************@netdocuments.com. Complete contact information is available upon registration with Muraena.

Who is Brandon Russell?

Brandon Russell is an accomplished Vice President of Customer Success at NetDocuments, where he leads a dynamic team dedicated to enhancing customer outcomes with innovative cloud-based solutions. With over two decades of expertise in customer success, he has honed skills in strategic partnerships, customer experience management, and business process improvement across various industries. Brandon's leadership has earned him multiple accolades, including recognition as CSM of the Year in 2014. He is passionate about driving product adoption and fostering long-term customer relationships, particularly in the legal sector. His previous roles span from managing customer success teams to executive leadership positions, showcasing his adaptability and depth of experience. Brandon holds an MBA from the University of Phoenix and a Bachelor of Arts in Business Management from the University of Utah. He is committed to creating a culture of customer-centric excellence within his organization, ensuring that clients maximize the value of their investments.

Brandon`s contact details

mail

***************@netdocuments.com

***************@landesk.com

Colleagues

avatar
Alecha Stackle

Chief Marketing Officer

avatar
Reza Parsia

Vice President, Strategic Partner Management

avatar
Michael West

SVP - SML Sales at NetDocuments

Morgan Lindstrom

Sr. Account Manager President's Club '22, 23' & 24'

avatar
Dan Hauck

Chief Product Officer

avatar
Claudia Reese Phr

Chief People Officer

avatar
David Hansen

Vice President of Compliance

avatar
Charles Butler

SVP, Cloud Operations

View Contact details (it's free)
Request Profile Removal