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Brandon Russell
Brandon Russell
Vice President of Customer Success | NetDocuments
Herriman, Utah, United States
Brandon Russell
Summary
Brandon Russell is an accomplished Vice President of Customer Success at NetDocuments, where he leads a dynamic team dedicated to enhancing customer outcomes with innovative cloud-based solutions. With over two decades of expertise in customer success, he has honed skills in strategic partnerships, customer experience management, and business process improvement across various industries. Brandon's leadership has earned him multiple accolades, including recognition as CSM of the Year in 2014. He is passionate about driving product adoption and fostering long-term customer relationships, particularly in the legal sector. His previous roles span from managing customer success teams to executive leadership positions, showcasing his adaptability and depth of experience. Brandon holds an MBA from the University of Phoenix and a Bachelor of Arts in Business Management from the University of Utah. He is committed to creating a culture of customer-centric excellence within his organization, ensuring that clients maximize the value of their investments.
Brandon Russell
Work Experience
Vice President of Customer Success at
NetDocuments
April 2023 - Present
Sr. Director of Customer Success at
NetDocuments
April 2021 - April 2023
Director of Customer Success at
NetDocuments
September 2017 - April 2021
Sr. Manager, Customer Success at
Ivanti
April 2016 - September 2017
Customer Success Manager at
Ivanti
November 2012 - April 2016
SR Customer Success Manager at
NICE
July 2011 - November 2012
Director of Call Center Operations at
Clearlink
September 2008 - July 2011
Client Services Manager at
NICE
July 2007 - September 2008
Inside Sales Representative/Account Manager at
Novell
December 2005 - July 2007
Assistant SBU Manager, Corporate Division Trainer at
Affiliated Computer Services
December 2001 - December 2005
Brandon Russell
Education
January 2005 - January 2006
The University of Utah, Bachelor Of Arts
January 2000 - January 2004
Frequently Asked Questions about Brandon Russell
What is Brandon Russell email address?
Brandon Russell's primary email address is ***************@netdocuments.com. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Brandon Russell work for?
Brandon Russell is a Vice President of Customer Success at NetDocuments, a company specializing in Prepackaged software.
Where Brandon Russell graduated from?
Brandon Russell holds a degree in Business from University of Phoenix.
How can I directly contact Brandon Russell?
To contact Brandon Russell directly, you can use the email address ***************@netdocuments.com. Complete contact information is available upon registration with Muraena.
Who is Brandon Russell?
Brandon Russell is an accomplished Vice President of Customer Success at NetDocuments, where he leads a dynamic team dedicated to enhancing customer outcomes with innovative cloud-based solutions. With over two decades of expertise in customer success, he has honed skills in strategic partnerships, customer experience management, and business process improvement across various industries. Brandon's leadership has earned him multiple accolades, including recognition as CSM of the Year in 2014. He is passionate about driving product adoption and fostering long-term customer relationships, particularly in the legal sector. His previous roles span from managing customer success teams to executive leadership positions, showcasing his adaptability and depth of experience. Brandon holds an MBA from the University of Phoenix and a Bachelor of Arts in Business Management from the University of Utah. He is committed to creating a culture of customer-centric excellence within his organization, ensuring that clients maximize the value of their investments.
Brandon`s contact details
***************@netdocuments.com
***************@landesk.com
Colleagues
Chief Marketing Officer
Vice President, Strategic Partner Management
SVP - SML Sales at NetDocuments
Sr. Account Manager President's Club '22, 23' & 24'
CEO
Chief Product Officer
Chief People Officer
Vice President of Compliance
SVP, Cloud Operations