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Cassandra Tod

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Cassandra Tod

Vice President, Customer Success | Nauto

Phoenix, Arizona, United States

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Cassandra Tod

Summary

Cassandra Tod is a seasoned executive in Customer Success, currently serving as Vice President at Nauto. With a robust background in account management and operational excellence, she has consistently driven significant improvements in customer retention and satisfaction across various organizations. Cassandra's expertise spans multiple industries, including prepackaged software and healthcare, where she has successfully built and scaled customer success teams. Notably, she played a key role in M&A integrations, ensuring seamless transitions while maintaining high customer satisfaction levels. Fluent in Spanish, she leverages her communication skills to foster strong relationships with clients and teams alike. Cassandra is passionate about operational efficiency and has a proven track record in revenue ownership and strategic planning. Her leadership style focuses on team development and empowerment, which has been instrumental in achieving organizational goals. She is dedicated to continuous improvement and innovation in customer experience.

General

Generalist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Sustainability

Innovation

Organisational experience

Startup Experience

Corporate Experience

Cassandra Tod

Work Experience

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Vice President, Customer Success at

Nauto

December 2023 - Present

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Vice President, Customer Success at

Plaza Technologies, Inc

February 2021 - December 2023

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Director, Customer Success at

Mindbody

October 2019 - February 2021

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Vice President, Global Customer Success at

REPUTATION.COM (UK) LIMITED

October 2017 - July 2019

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Sr. Director, Customer Success & Operations at

REPUTATION.COM (UK) LIMITED

February 2015 - October 2017

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Director of Client Services at

SHE Media

November 2013 - January 2015

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Sr. Director, Customer Success at

TEGNA

December 2010 - November 2013

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Director, Account Management & Operations at

go digital GmbH

December 2010 - May 2012

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Director Account Management at

FetchBack Inc.

April 2007 - August 2010

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Additional Experience at

Early Career Progression 2007 And Earlier

January 2004 - January 2007

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Cassandra Tod

Education

Northern Arizona University, Bachelor Of Science

Salpointe

Frequently Asked Questions about Cassandra Tod

What is Cassandra Tod email address?

Cassandra Tod's primary email address is ****@godigitalmarketing.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Cassandra Tod work for?

Cassandra Tod is a Vice President, Customer Success at Nauto, a company specializing in Prepackaged software.

Where Cassandra Tod graduated from?

Cassandra Tod holds a degree in Business Administration; Marketing And Management from Northern Arizona University.

How can I directly contact Cassandra Tod?

To contact Cassandra Tod directly, you can use the email address ****@godigitalmarketing.com. Complete contact information is available upon registration with Muraena.

Who is Cassandra Tod?

Cassandra Tod is a seasoned executive in Customer Success, currently serving as Vice President at Nauto. With a robust background in account management and operational excellence, she has consistently driven significant improvements in customer retention and satisfaction across various organizations. Cassandra's expertise spans multiple industries, including prepackaged software and healthcare, where she has successfully built and scaled customer success teams. Notably, she played a key role in M&A integrations, ensuring seamless transitions while maintaining high customer satisfaction levels. Fluent in Spanish, she leverages her communication skills to foster strong relationships with clients and teams alike. Cassandra is passionate about operational efficiency and has a proven track record in revenue ownership and strategic planning. Her leadership style focuses on team development and empowerment, which has been instrumental in achieving organizational goals. She is dedicated to continuous improvement and innovation in customer experience.

Cassandra`s contact details

mail

****@godigitalmarketing.com

*************@nauto.com

*************@reputation.com

Colleagues

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Dieter

Vice President of Sales

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Ganesh Thonse

Vice President,Systems Engineering

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Reid Hoffman

Co-founder, Board Member

Renato Siljeg

Chief Information Officer

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Linda Heller

Vice President, People

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Yoav Banin

President

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Yuki Akai

President and Country General Manager of Japan

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Vijay Pendyala

SVP of Engineering

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Andrew Priftis

Vice President, Finance & Accounting

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