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Cassandra Tod
Cassandra Tod
Vice President, Customer Success | Nauto
Phoenix, Arizona, United States
Cassandra Tod
Summary
Cassandra Tod is a seasoned executive in Customer Success, currently serving as Vice President at Nauto. With a robust background in account management and operational excellence, she has consistently driven significant improvements in customer retention and satisfaction across various organizations. Cassandra's expertise spans multiple industries, including prepackaged software and healthcare, where she has successfully built and scaled customer success teams. Notably, she played a key role in M&A integrations, ensuring seamless transitions while maintaining high customer satisfaction levels. Fluent in Spanish, she leverages her communication skills to foster strong relationships with clients and teams alike. Cassandra is passionate about operational efficiency and has a proven track record in revenue ownership and strategic planning. Her leadership style focuses on team development and empowerment, which has been instrumental in achieving organizational goals. She is dedicated to continuous improvement and innovation in customer experience.
Cassandra Tod
Work Experience
Vice President, Customer Success at
Nauto
December 2023 - Present
Vice President, Customer Success at
Plaza Technologies, Inc
February 2021 - December 2023
Director, Customer Success at
Mindbody
October 2019 - February 2021
Vice President, Global Customer Success at
REPUTATION.COM (UK) LIMITED
October 2017 - July 2019
Sr. Director, Customer Success & Operations at
REPUTATION.COM (UK) LIMITED
February 2015 - October 2017
Director of Client Services at
SHE Media
November 2013 - January 2015
Sr. Director, Customer Success at
TEGNA
December 2010 - November 2013
Director, Account Management & Operations at
go digital GmbH
December 2010 - May 2012
Director Account Management at
FetchBack Inc.
April 2007 - August 2010
Additional Experience at
Early Career Progression 2007 And Earlier
January 2004 - January 2007
Cassandra Tod
Education
Northern Arizona University, Bachelor Of Science
Salpointe
Frequently Asked Questions about Cassandra Tod
What is Cassandra Tod email address?
Cassandra Tod's primary email address is ****@godigitalmarketing.com. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Cassandra Tod work for?
Cassandra Tod is a Vice President, Customer Success at Nauto, a company specializing in Prepackaged software.
Where Cassandra Tod graduated from?
Cassandra Tod holds a degree in Business Administration; Marketing And Management from Northern Arizona University.
How can I directly contact Cassandra Tod?
To contact Cassandra Tod directly, you can use the email address ****@godigitalmarketing.com. Complete contact information is available upon registration with Muraena.
Who is Cassandra Tod?
Cassandra Tod is a seasoned executive in Customer Success, currently serving as Vice President at Nauto. With a robust background in account management and operational excellence, she has consistently driven significant improvements in customer retention and satisfaction across various organizations. Cassandra's expertise spans multiple industries, including prepackaged software and healthcare, where she has successfully built and scaled customer success teams. Notably, she played a key role in M&A integrations, ensuring seamless transitions while maintaining high customer satisfaction levels. Fluent in Spanish, she leverages her communication skills to foster strong relationships with clients and teams alike. Cassandra is passionate about operational efficiency and has a proven track record in revenue ownership and strategic planning. Her leadership style focuses on team development and empowerment, which has been instrumental in achieving organizational goals. She is dedicated to continuous improvement and innovation in customer experience.
Cassandra`s contact details
****@godigitalmarketing.com
*************@nauto.com
*************@reputation.com
Colleagues
Vice President of Sales
Vice President,Systems Engineering
Co-founder, Board Member
Chief Information Officer
Vice President, People
President
President and Country General Manager of Japan
SVP of Engineering
Vice President, Finance & Accounting