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Charles Gonel
Charles Gonel
Senior Vice President of Servicing | Consumer Portfolio Services
Florida, United States
Charles Gonel
Summary
Charles Gonel is a seasoned professional with over 20 years of experience in management and analytical roles, primarily within the radiotelephone communication industry. He currently serves as the Senior Vice President of Servicing at Consumer Portfolio Services, where he directs operations for a call center handling significant auto loan portfolios. With a Bachelor of Business Administration from the University of Central Florida, he has a proven track record of enhancing service quality and operational efficiencies. His expertise spans various areas, including call center management, quality assurance, and customer retention strategies. Charles is adept at leading cross-functional teams and implementing innovative solutions to improve business processes. His leadership style emphasizes coaching and development, fostering a motivated workforce that meets organizational goals. Outside of his professional life, he has a keen interest in emerging technologies and sustainability practices, showcasing his commitment to continuous improvement.
Charles Gonel
Work Experience
Senior Vice President of Servicing at
Consumer Portfolio Services
June 2023 - Present
VP of Servicing at
Consumer Portfolio Services
March 2015 - Present
Reporting and Quality Assurance Manager at
Consumer Portfolio Services
March 2014 - March 2015
Reporting and Quality Assurance Supervisor at
Consumer Portfolio Services
March 2012 - March 2014
Risk Analyst at
Consumer Portfolio Services
March 2008 - March 2012
Quality Analyst at
AT&T
February 2005 - March 2008
Collections Queue Manager at
AT&T
January 2004 - January 2005
Collections Assistant Team Manager at
AT&T
December 1999 - January 2004
Collections Representative at
AT&T
April 1999 - December 1999
Charles Gonel
Education
University of Central Florida, Bachelor Of Business Administration (Bba)
January 2000 - January 2003
Frequently Asked Questions about Charles Gonel
What is Charles Gonel email address?
Charles Gonel's primary email address is ********@consumerportfolio.com. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Charles Gonel work for?
Charles Gonel is a Senior Vice President of Servicing at Consumer Portfolio Services.
Where Charles Gonel graduated from?
Charles Gonel holds a degree in Business Administration And Management, General from University of Central Florida.
How can I directly contact Charles Gonel?
To contact Charles Gonel directly, you can use the email address ********@consumerportfolio.com. Complete contact information is available upon registration with Muraena.
Who is Charles Gonel?
Charles Gonel is a seasoned professional with over 20 years of experience in management and analytical roles, primarily within the radiotelephone communication industry. He currently serves as the Senior Vice President of Servicing at Consumer Portfolio Services, where he directs operations for a call center handling significant auto loan portfolios. With a Bachelor of Business Administration from the University of Central Florida, he has a proven track record of enhancing service quality and operational efficiencies. His expertise spans various areas, including call center management, quality assurance, and customer retention strategies. Charles is adept at leading cross-functional teams and implementing innovative solutions to improve business processes. His leadership style emphasizes coaching and development, fostering a motivated workforce that meets organizational goals. Outside of his professional life, he has a keen interest in emerging technologies and sustainability practices, showcasing his commitment to continuous improvement.
Charles`s contact details
********@consumerportfolio.com
Colleagues
VP of Risk Management
Svp Of Sales An Originations
Vice President of Originations
Vice President of Sales Consumer Portfolio Services
President, Chief Operating Officer, Chief Legal Officer
Executive Vice President
Executive Vice President Risk Management, Systems and IT
Senior Vice President Of Marketing
Owner / Vice President of Marketing & Sales
Senior Vice President Human Resources