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Claudia Arriaga

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Claudia Arriaga

Senior Vice President of Customer Success | OpenGov Inc.

Bethesda, Maryland, United States

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Claudia Arriaga

Summary

Claudia Arriaga is a seasoned executive with over 20 years of experience in customer success and business development, currently serving as the Senior Vice President of Customer Success at OpenGov. With a strong focus on the government sector, she has a proven track record of exceeding revenue targets and enhancing customer retention rates by 30%. Claudia's leadership extends to managing a team of over 100 professionals, where she emphasizes empowerment and innovation. Her educational background includes an MBA from The George Washington University and a Client Executive Certification from Harvard University. Passionate about strategic partnerships and cloud-based solutions, she has played pivotal roles in expanding OpenGov's product portfolio and market reach. Claudia's accolades include multiple President's Club Awards and recognition as an Experian Elite Award winner. She is committed to driving growth and transformation within the public sector.

General

Specialist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Industry-specific interests

Emerging Technologies

Leadership Development

Organisational experience

Corporate Experience

Non-Profit Experience

Claudia Arriaga

Work Experience

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Senior Vice President of Customer Success at

OpenGov Inc.

July 2023 - Present

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Member Of The Board Of Advisors at

HData

January 2019 - Present

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Global Vice President of Customer Success & Support at

OpenGov Inc.

January 2021 - July 2023

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Global Vice President Of Business Development at

OpenGov Inc.

January 2019 - December 2020

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Head Business and Corporate Development at

OpenGov Inc.

January 2016 - January 2019

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Vice President, Public Sector at

Experian

September 2013 - January 2016

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WebSphere Business Unit Executive - IBM Federal Software Group at

International Business Machines Corporation (IBM)

August 2011 - August 2013

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Enterprise Sales Business Unit Executive at

International Business Machines

January 2008 - July 2011

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Client Executive at

Ibm Public Sector

May 2004 - December 2007

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Client Manager- Verizon at

International Business Machines Corporation (IBM)

January 1999 - April 2004

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Senior Client Representative at

Ibm Telecommunication Industry

May 1996 - January 1999

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Owner and General Manager at

GENERAL NUTRITION CENTERS

March 1995 - April 1996

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Industry Supplements Manager at

Latin Finance Magazine

May 1994 - February 1995

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Claudia Arriaga

Education

The George Washington University, Mba

January 2000 - January 2002

Florida International University, Bachelor Of Science

January 1990 - January 1994

Frequently Asked Questions about Claudia Arriaga

What is Claudia Arriaga email address?

Claudia Arriaga's primary email address is ***************@opengov.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Claudia Arriaga work for?

Claudia Arriaga is a Senior Vice President of Customer Success at OpenGov Inc., a company specializing in Prepackaged software.

Where Claudia Arriaga graduated from?

Claudia Arriaga holds a degree in Client Executive Certification from Harvard University, John F. Kennedy School of Government.

How can I directly contact Claudia Arriaga?

To contact Claudia Arriaga directly, you can use the email address ***************@opengov.com. Complete contact information is available upon registration with Muraena.

Who is Claudia Arriaga?

Claudia Arriaga is a seasoned executive with over 20 years of experience in customer success and business development, currently serving as the Senior Vice President of Customer Success at OpenGov. With a strong focus on the government sector, she has a proven track record of exceeding revenue targets and enhancing customer retention rates by 30%. Claudia's leadership extends to managing a team of over 100 professionals, where she emphasizes empowerment and innovation. Her educational background includes an MBA from The George Washington University and a Client Executive Certification from Harvard University. Passionate about strategic partnerships and cloud-based solutions, she has played pivotal roles in expanding OpenGov's product portfolio and market reach. Claudia's accolades include multiple President's Club Awards and recognition as an Experian Elite Award winner. She is committed to driving growth and transformation within the public sector.

Claudia`s contact details

mail

***************@opengov.com

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