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Coco Janze
Coco Janze
Co-Founder | Intercom
California, San Francisco, United States
Coco Janze
Summary
Coco Janze Lucas is a dynamic and strategic Principal Customer Success Manager with a robust background in marketing and customer engagement. With a proven track record at leading companies like Braze and Intercom, she excels in fostering client relationships and driving customer success initiatives. As the President of the Women's Employee Resource Group at Braze, Coco champions diversity and empowerment in the workplace, founding mentorship programs that have significantly impacted women's professional growth. Her experience spans various industries, including e-commerce and digital marketing, where she has successfully managed campaigns and optimized customer retention strategies. Coco's academic credentials include leadership training from Harvard Business School and a dual Bachelor's degree in Business Administration and Swedish Language from the University of Washington. Fluent in both English and Swedish, she brings a global perspective to her work and is passionate about leveraging data-driven insights to enhance customer experiences. In her spare time, Coco enjoys exploring innovative marketing trends and contributing to thought leadership in her field.
Coco Janze
Work Experience
Senior Strategic Customer Success Manager at
Intercom
January 2025 - Present
Coco Janze
Education
Uppsala University, Exchange Program, International Marketing, Swedish
University of Washington - Michael G. Foster School of Business, Bachelor’s Degree, Business Administration (Marketing and International Business)
January 2023 - January 2023
Reforge, Growth Series program
Monte Vista High School
Harvard Business School, Organizational Leadership - Developing Yourself as a Leader (DYL)
January 2023 - January 2023
University of Washington, Bachelor’s Degree, Swedish Language and Literature
Frequently Asked Questions about Coco Janze
What is Coco Janze email address?
Coco Janze's primary email address is ********@intercom.com. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Coco Janze work for?
Coco Janze is a Co-Founder at Intercom.
Where Coco Janze graduated from?
Coco Janze holds a degree in null from Uppsala University.
How can I directly contact Coco Janze?
To contact Coco Janze directly, you can use the email address ********@intercom.com. Complete contact information is available upon registration with Muraena.
Who is Coco Janze?
Coco Janze Lucas is a dynamic and strategic Principal Customer Success Manager with a robust background in marketing and customer engagement. With a proven track record at leading companies like Braze and Intercom, she excels in fostering client relationships and driving customer success initiatives. As the President of the Women's Employee Resource Group at Braze, Coco champions diversity and empowerment in the workplace, founding mentorship programs that have significantly impacted women's professional growth. Her experience spans various industries, including e-commerce and digital marketing, where she has successfully managed campaigns and optimized customer retention strategies. Coco's academic credentials include leadership training from Harvard Business School and a dual Bachelor's degree in Business Administration and Swedish Language from the University of Washington. Fluent in both English and Swedish, she brings a global perspective to her work and is passionate about leveraging data-driven insights to enhance customer experiences. In her spare time, Coco enjoys exploring innovative marketing trends and contributing to thought leadership in her field.
Coco`s contact details
********@intercom.com
Colleagues
Information Systems Analyst (Intern)
System Analyst Support
Business Analyst
Director of Product Design
QA Intern (Summer 2001)
Software Developer
GROWTH MARKETER
Various Roles
Paralegal