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Coco Janze

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Coco Janze

Co-Founder | Intercom

California, San Francisco, United States

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Coco Janze

Summary

Coco Janze Lucas is a dynamic and strategic Principal Customer Success Manager with a robust background in marketing and customer engagement. With a proven track record at leading companies like Braze and Intercom, she excels in fostering client relationships and driving customer success initiatives. As the President of the Women's Employee Resource Group at Braze, Coco champions diversity and empowerment in the workplace, founding mentorship programs that have significantly impacted women's professional growth. Her experience spans various industries, including e-commerce and digital marketing, where she has successfully managed campaigns and optimized customer retention strategies. Coco's academic credentials include leadership training from Harvard Business School and a dual Bachelor's degree in Business Administration and Swedish Language from the University of Washington. Fluent in both English and Swedish, she brings a global perspective to her work and is passionate about leveraging data-driven insights to enhance customer experiences. In her spare time, Coco enjoys exploring innovative marketing trends and contributing to thought leadership in her field.

General

Generalist

Technical Background

Leadership Experience

Moderate Tenure

Professional interests

Leadership Development

Emerging Technologies

Sustainability

Innovation

Organisational experience

Corporate Experience

Non-Profit Experience

Coco Janze

Work Experience

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Senior Strategic Customer Success Manager at

Intercom

January 2025 - Present

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Coco Janze

Education

Uppsala University, Exchange Program, International Marketing, Swedish

University of Washington - Michael G. Foster School of Business, Bachelor’s Degree, Business Administration (Marketing and International Business)

January 2023 - January 2023

Reforge, Growth Series program

Monte Vista High School

Harvard Business School, Organizational Leadership - Developing Yourself as a Leader (DYL)

January 2023 - January 2023

University of Washington, Bachelor’s Degree, Swedish Language and Literature

Frequently Asked Questions about Coco Janze

What is Coco Janze email address?

Coco Janze's primary email address is ********@intercom.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Coco Janze work for?

Coco Janze is a Co-Founder at Intercom.

Where Coco Janze graduated from?

Coco Janze holds a degree in null from Uppsala University.

How can I directly contact Coco Janze?

To contact Coco Janze directly, you can use the email address ********@intercom.com. Complete contact information is available upon registration with Muraena.

Who is Coco Janze?

Coco Janze Lucas is a dynamic and strategic Principal Customer Success Manager with a robust background in marketing and customer engagement. With a proven track record at leading companies like Braze and Intercom, she excels in fostering client relationships and driving customer success initiatives. As the President of the Women's Employee Resource Group at Braze, Coco champions diversity and empowerment in the workplace, founding mentorship programs that have significantly impacted women's professional growth. Her experience spans various industries, including e-commerce and digital marketing, where she has successfully managed campaigns and optimized customer retention strategies. Coco's academic credentials include leadership training from Harvard Business School and a dual Bachelor's degree in Business Administration and Swedish Language from the University of Washington. Fluent in both English and Swedish, she brings a global perspective to her work and is passionate about leveraging data-driven insights to enhance customer experiences. In her spare time, Coco enjoys exploring innovative marketing trends and contributing to thought leadership in her field.

Coco`s contact details

mail

********@intercom.com

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