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Fergal Reid
Fergal Reid
VP of AI | Intercom
Dublin, Ireland
Fergal Reid
Summary
Fergal Reid is an accomplished VP of AI at Intercom, leveraging his extensive expertise in machine learning and artificial intelligence. With a PhD in machine learning applied to network analysis, he has co-authored influential papers, including one on Bitcoin that has garnered over 1000 citations. Fergal's career is marked by a successful entrepreneurial venture, having co-founded Synference, a machine learning startup acquired by Optimizely. His experience spans various leadership roles where he has built and guided technical teams, transforming innovative concepts into profitable products. Fergal is also an educator, having lectured on advanced data analytics and AI at Dublin Business School. His unique ability to bridge the gap between technical execution and strategic business objectives makes him a valuable asset in the tech landscape. He is passionate about advancing AI applications and enjoys roles that allow him to leverage his technical knowledge to enhance team performance. Outside of work, he is interested in the intersection of technology and human behavior, particularly in social networks.
Fergal Reid
Work Experience
VP of AI at
Intercom
October 2023 - Present
Sr. Director of Machine Learning at
Intercom
March 2023 - October 2023
Director of Machine Learning at
Intercom
April 2021 - February 2023
Principal Machine Learning Engineer at
Intercom
October 2018 - April 2021
Machine Learning Strategist at
Intercom
May 2017 - October 2018
CTO at
CleverCards
August 2016 - April 2017
Lecturer (Advanced Data Analytics; Part-time) at
ACCOUNTANCY & BUSINESS COLLEGE (IRELAND) LIMITED
August 2016 - September 2016
Machine Learning Architect (Contract) at
MessageGears
April 2016 - July 2016
Product Manager at
Optimizely
December 2014 - March 2016
Senior Machine Learning Engineer at
Optimizely
July 2014 - December 2014
Cofounder & CEO at
Synference Predictive Analytics
January 2013 - June 2014
Lecturer (Artificial Intelligence for Games; Part-time) at
QUEENSLAND INSTITUTE OF BUSINESS & TECHNOLOGY PTY LTD
January 2014 - March 2014
PhD in Complex/Social Network Analysis at
UNIVERSITY COLLEGE DUBLIN
May 2009 - December 2012
Contract Software Developer at
Contract Software Developer
September 2008 - March 2009
Co-founder and Director at
EDGESPACE LIMITED
August 2004 - January 2008
Software Contractor (via Edgespace) at
Dell Technologies
April 2006 - April 2007
Software Contractor (via Edgespace) at
Securify
August 2004 - March 2006
Java Developer (Summer 2004) at
Upstart Games
June 2004 - August 2004
Software Contractor (Summer 2003) at
Stadeon
June 2003 - August 2003
QA Intern (Summer 2001) at
Trintech
June 2001 - August 2001
Fergal Reid
Education
University College Dublin, Phd
January 2009 - January 2013
Trinity College Dublin, Ba Mod
January 2000 - January 2004
The Open University, Bsc Hons
Mercy Secondary School Ballymahon, Secondary School
Frequently Asked Questions about Fergal Reid
What is Fergal Reid email address?
Fergal Reid's primary email address is ***********@intercom.com. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Fergal Reid work for?
Fergal Reid is a VP of AI at Intercom, a company specializing in Custom computer programming services.
Where Fergal Reid graduated from?
Fergal Reid holds a degree in Computer Science, Machine Learning, Complex Networks, Graphs from University College Dublin.
How can I directly contact Fergal Reid?
To contact Fergal Reid directly, you can use the email address ***********@intercom.com. Complete contact information is available upon registration with Muraena.
Who is Fergal Reid?
Fergal Reid is an accomplished VP of AI at Intercom, leveraging his extensive expertise in machine learning and artificial intelligence. With a PhD in machine learning applied to network analysis, he has co-authored influential papers, including one on Bitcoin that has garnered over 1000 citations. Fergal's career is marked by a successful entrepreneurial venture, having co-founded Synference, a machine learning startup acquired by Optimizely. His experience spans various leadership roles where he has built and guided technical teams, transforming innovative concepts into profitable products. Fergal is also an educator, having lectured on advanced data analytics and AI at Dublin Business School. His unique ability to bridge the gap between technical execution and strategic business objectives makes him a valuable asset in the tech landscape. He is passionate about advancing AI applications and enjoys roles that allow him to leverage his technical knowledge to enhance team performance. Outside of work, he is interested in the intersection of technology and human behavior, particularly in social networks.
Fergal`s contact details
***********@intercom.com
Colleagues
VP of Engineering
VP of Engineering
Chief Product Officer
VP OF GROWTH
Global VP, People
VP of Product Design
CEO, chairman, and co-founder
President
Board Member
VP, Growth