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Fergal Reid
Fergal Reid
QA Intern (Summer 2001) | Intercom
Dublin, Ireland
Fergal Reid
Summary
Fergal Reid is a seasoned technology executive with a focus on artificial intelligence and machine learning. Currently serving as the VP of AI at Intercom, he has a rich background in product management and technical strategy, particularly in machine learning applications. With a PhD in Computer Science, he has contributed significantly to the development of innovative technologies across various organizations, including Optimizely and Securify. Fergal co-founded Edgespace, a consultancy that provided tech solutions to startups, showcasing his entrepreneurial spirit. His experience spans multiple roles, from software contractor to director, highlighting his versatility and deep understanding of the tech landscape. He is passionate about leveraging AI to solve complex problems and enhance user experiences. Fergal's educational background includes a BA in Computer Science from Trinity College Dublin and a BSc in Mathematics from The Open University, underscoring his analytical skills and commitment to continuous learning.
Fergal Reid
Work Experience
Chief AI Officer at
Intercom
August 2025 - Present
Fergal Reid
Education
Trinity College, Dublin, BA Mod, Computer Science
January 2000 - January 2004
The Open University, BSc Hons, Mathematics
Mercy Secondary School Ballymahon, Secondary School
University College Dublin, PhD, Computer Science, Machine Learning, Complex networks, Graphs
January 2009 - January 2013
Frequently Asked Questions about Fergal Reid
What is Fergal Reid email address?
Fergal Reid's primary email address is *****@intercom.com. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Fergal Reid work for?
Fergal Reid is a QA Intern (Summer 2001) at Intercom.
Where Fergal Reid graduated from?
Fergal Reid holds a degree in Final Year specializations: "Advanced Artificial Intelligence", "Computer Graphics". Final Year Project: Graphics engine which calculated potentially-visible-sets (PVS) of world geometry using raycasting from Trinity College, Dublin.
How can I directly contact Fergal Reid?
To contact Fergal Reid directly, you can use the email address *****@intercom.com. Complete contact information is available upon registration with Muraena.
Who is Fergal Reid?
Fergal Reid is a seasoned technology executive with a focus on artificial intelligence and machine learning. Currently serving as the VP of AI at Intercom, he has a rich background in product management and technical strategy, particularly in machine learning applications. With a PhD in Computer Science, he has contributed significantly to the development of innovative technologies across various organizations, including Optimizely and Securify. Fergal co-founded Edgespace, a consultancy that provided tech solutions to startups, showcasing his entrepreneurial spirit. His experience spans multiple roles, from software contractor to director, highlighting his versatility and deep understanding of the tech landscape. He is passionate about leveraging AI to solve complex problems and enhance user experiences. Fergal's educational background includes a BA in Computer Science from Trinity College Dublin and a BSc in Mathematics from The Open University, underscoring his analytical skills and commitment to continuous learning.
Fergal`s contact details
*****@intercom.com
Colleagues
Information Systems Analyst (Intern)
System Analyst Support
Business Analyst
Director of Product Design
Software Developer
GROWTH MARKETER
Co-Founder
Various Roles
Paralegal