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Craig Hagelberger
Craig Hagelberger
Vice President Global Solutions and Implementation | Advantage Communications Group
United States
Craig Hagelberger
Summary
Craig Hagelberger is an accomplished Operations and Service Delivery Leader with over a decade of experience in enhancing customer satisfaction and operational efficiency within global matrix environments. He has a strong background in business process improvement and management, particularly in the prepackaged software industry. Craig has led various teams in implementing strategic initiatives that drive continuous improvement and lean operations. His expertise spans across customer experience design, project management, and global business development. Notably, he has successfully managed large-scale projects that have significantly impacted service delivery and customer experience. Craig is also skilled in vendor management and contract negotiations, ensuring compliance and accountability across multiple business units. His ability to foster cross-functional collaboration has been key to his success in achieving organizational goals. Outside of his professional life, Craig is passionate about mentoring and developing future leaders in the industry.
Craig Hagelberger
Work Experience
Vice President Global Solutions and Implementation at
Advantage Communications Group
July 2023 - Present
Senior Director - Global Implementations at
Advantage Communications Group
April 2022 - July 2023
Senior Manager - Strategic Operations & Project Management at
Lumen Technologies
March 2021 - April 2022
Principal at
Echelon Consulting
January 2019 - March 2021
Senior Manager - Vendor Management at
Verizon Business
January 2016 - January 2019
Senior Manager - Ease of Commerce at
Verizon Business
January 2015 - January 2016
Senior Manager - Six Sigma Process Engineering at
Verizon Business
January 2013 - January 2015
Director, Global Service at
Verizon Business
January 2010 - January 2013
Manager/Group Manager - Global Project Management at
Verizon Business
January 2004 - January 2010
Senior Project Manager - Global Project Management at
Verizon Business
January 2000 - January 2004
manager at
Bellsouth Cellular Corp
January 1995 - January 1998
Craig Hagelberger
Education
Shorter University-College of Adult & Professional Programs, Bachelor Of Business Administration (B.B.A.)
Frequently Asked Questions about Craig Hagelberger
What is Craig Hagelberger email address?
Craig Hagelberger's primary email address is ************@advantagecg.com. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Craig Hagelberger work for?
Craig Hagelberger is a Vice President Global Solutions and Implementation at Advantage Communications Group, a company specializing in Radiotelephone communication.
Where Craig Hagelberger graduated from?
Craig Hagelberger holds a degree in Business Administration, Management And Operations from Shorter University-College of Adult & Professional Programs.
How can I directly contact Craig Hagelberger?
To contact Craig Hagelberger directly, you can use the email address ************@advantagecg.com. Complete contact information is available upon registration with Muraena.
Who is Craig Hagelberger?
Craig Hagelberger is an accomplished Operations and Service Delivery Leader with over a decade of experience in enhancing customer satisfaction and operational efficiency within global matrix environments. He has a strong background in business process improvement and management, particularly in the prepackaged software industry. Craig has led various teams in implementing strategic initiatives that drive continuous improvement and lean operations. His expertise spans across customer experience design, project management, and global business development. Notably, he has successfully managed large-scale projects that have significantly impacted service delivery and customer experience. Craig is also skilled in vendor management and contract negotiations, ensuring compliance and accountability across multiple business units. His ability to foster cross-functional collaboration has been key to his success in achieving organizational goals. Outside of his professional life, Craig is passionate about mentoring and developing future leaders in the industry.
Craig`s contact details
************@advantagecg.com
Colleagues
VP, Strategic Global Accounts
Vp, Client Experience & Success
SVP & Co-Founder
Vice President Business Development
VP Cloud Services
VP, Strategic Global Accounts
President/CEO
Vice President of Global Provider Management
Chief Operating Officer