Directory

>

Craig Hagelberger

avatar

Craig Hagelberger

Vice President Global Solutions and Implementation | Advantage Communications Group

United States

View contact details (it's free)

Craig Hagelberger

Summary

Craig Hagelberger is an accomplished Operations and Service Delivery Leader with over a decade of experience in enhancing customer satisfaction and operational efficiency within global matrix environments. He has a strong background in business process improvement and management, particularly in the prepackaged software industry. Craig has led various teams in implementing strategic initiatives that drive continuous improvement and lean operations. His expertise spans across customer experience design, project management, and global business development. Notably, he has successfully managed large-scale projects that have significantly impacted service delivery and customer experience. Craig is also skilled in vendor management and contract negotiations, ensuring compliance and accountability across multiple business units. His ability to foster cross-functional collaboration has been key to his success in achieving organizational goals. Outside of his professional life, Craig is passionate about mentoring and developing future leaders in the industry.

General

Generalist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Emerging Technologies

Leadership Development

Innovation

Organisational experience

Corporate Experience

Consulting Experience

Craig Hagelberger

Work Experience

company logo

Vice President Global Solutions and Implementation at

Advantage Communications Group

July 2023 - Present

company logo

Senior Director - Global Implementations at

Advantage Communications Group

April 2022 - July 2023

company logo

Senior Manager - Strategic Operations & Project Management at

Lumen Technologies

March 2021 - April 2022

company logo

Principal at

Echelon Consulting

January 2019 - March 2021

company logo

Senior Manager - Vendor Management at

Verizon Business

January 2016 - January 2019

company logo

Senior Manager - Ease of Commerce at

Verizon Business

January 2015 - January 2016

company logo

Senior Manager - Six Sigma Process Engineering at

Verizon Business

January 2013 - January 2015

company logo

Director, Global Service at

Verizon Business

January 2010 - January 2013

company logo

Manager/Group Manager - Global Project Management at

Verizon Business

January 2004 - January 2010

company logo

Senior Project Manager - Global Project Management at

Verizon Business

January 2000 - January 2004

💼

manager at

Bellsouth Cellular Corp

January 1995 - January 1998

Logos provided by Logo.dev

Craig Hagelberger

Education

Shorter University-College of Adult & Professional Programs, Bachelor Of Business Administration (B.B.A.)

Frequently Asked Questions about Craig Hagelberger

What is Craig Hagelberger email address?

Craig Hagelberger's primary email address is ************@advantagecg.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Craig Hagelberger work for?

Craig Hagelberger is a Vice President Global Solutions and Implementation at Advantage Communications Group, a company specializing in Radiotelephone communication.

Where Craig Hagelberger graduated from?

Craig Hagelberger holds a degree in Business Administration, Management And Operations from Shorter University-College of Adult & Professional Programs.

How can I directly contact Craig Hagelberger?

To contact Craig Hagelberger directly, you can use the email address ************@advantagecg.com. Complete contact information is available upon registration with Muraena.

Who is Craig Hagelberger?

Craig Hagelberger is an accomplished Operations and Service Delivery Leader with over a decade of experience in enhancing customer satisfaction and operational efficiency within global matrix environments. He has a strong background in business process improvement and management, particularly in the prepackaged software industry. Craig has led various teams in implementing strategic initiatives that drive continuous improvement and lean operations. His expertise spans across customer experience design, project management, and global business development. Notably, he has successfully managed large-scale projects that have significantly impacted service delivery and customer experience. Craig is also skilled in vendor management and contract negotiations, ensuring compliance and accountability across multiple business units. His ability to foster cross-functional collaboration has been key to his success in achieving organizational goals. Outside of his professional life, Craig is passionate about mentoring and developing future leaders in the industry.

Craig`s contact details

mail

************@advantagecg.com

Colleagues

avatar
Sam Riegel

VP, Strategic Global Accounts

avatar
Andy

Vp, Client Experience & Success

avatar
Steve Rome

SVP & Co-Founder

avatar
Mike Saxby

Vice President Business Development

avatar
Ralph Presciutti

VP Cloud Services

avatar
Chris Tsombanos

VP, Strategic Global Accounts

avatar
David Gardner

President/CEO

avatar
Karie Atwood

Vice President of Global Provider Management

avatar
Eric Wansong

Chief Operating Officer

View Contact details (it's free)
Request Profile Removal