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Eric Wansong
Eric Wansong
Chief Operating Officer | Advantage Communications Group
United States
Eric Wansong
Summary
Eric Wansong is a seasoned Global Operations Executive with over 20 years of leadership experience across the customer journey, primarily in the SaaS industry. His expertise encompasses a wide range of areas including business intelligence, change management, and customer experience transformation. Eric has a unique ability to drive organizational agility, having successfully navigated complex mergers and acquisitions while enhancing customer success and operational efficiency. His passion lies in developing long-term customer relationships and mentoring management teams to achieve operational excellence. With a proven track record of scaling operations and optimizing customer engagement, he is committed to establishing 'customers for life'. Eric's diverse background includes co-founding a successful startup and holding executive positions in major corporations, showcasing his adaptability and strategic mindset.
Eric Wansong
Work Experience
Chief Operating Officer at
Advantage Communications Group
May 2023 - Present
Board Advisor at
AYR
July 2022 - October 2024
Advisor at
AdvisoryCloud
January 2022 - August 2023
Chief Customer Officer at
Code42 (acquired by Mimecast)
February 2018 - January 2022
EVP Global Operations/Chief Customer Officer at
Tangoe
October 2016 - February 2018
Vice President, Customer Advocacy at
Broadcom
October 2012 - April 2016
Vice President, Global Support Services at
Broadcom
July 2009 - October 2012
Vice President Support Services at
SAP
January 2006 - June 2009
Vice President Professional Services at
SAP
January 2005 - December 2005
Global Business Director at
SAP
June 2002 - December 2004
Co-Founder/COO/President at
Acurion AB
January 1999 - May 2002
Vice President Commercial Sales at
Synetics
January 1998 - January 1999
Regional Sales Director at
Hewlett Packard Enterprise
January 1997 - January 1998
Director of Business Development at
Synetics Saic
February 1995 - December 1996
Sales Executive/Sales Manager/Branch Manager at
Unisys
June 1986 - February 1995
Eric Wansong
Education
Ithaca College, Bs
January 1982 - January 1986
The CX Academy, Professional Diploma In Cx
Frequently Asked Questions about Eric Wansong
What is Eric Wansong email address?
Eric Wansong's primary email address is ************@advisorycloud.com. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Eric Wansong work for?
Eric Wansong is a Chief Operating Officer at Advantage Communications Group, a company specializing in Radiotelephone communication.
Where Eric Wansong graduated from?
Eric Wansong holds a degree in Business Administration from Ithaca College.
How can I directly contact Eric Wansong?
To contact Eric Wansong directly, you can use the email address ************@advisorycloud.com. Complete contact information is available upon registration with Muraena.
Who is Eric Wansong?
Eric Wansong is a seasoned Global Operations Executive with over 20 years of leadership experience across the customer journey, primarily in the SaaS industry. His expertise encompasses a wide range of areas including business intelligence, change management, and customer experience transformation. Eric has a unique ability to drive organizational agility, having successfully navigated complex mergers and acquisitions while enhancing customer success and operational efficiency. His passion lies in developing long-term customer relationships and mentoring management teams to achieve operational excellence. With a proven track record of scaling operations and optimizing customer engagement, he is committed to establishing 'customers for life'. Eric's diverse background includes co-founding a successful startup and holding executive positions in major corporations, showcasing his adaptability and strategic mindset.
Eric`s contact details
************@advisorycloud.com
********@advantagecg.com
********@vmware.com
Colleagues
VP, Strategic Global Accounts
Vp, Client Experience & Success
SVP & Co-Founder
Vice President Business Development
VP Cloud Services
VP, Strategic Global Accounts
President/CEO
Vice President Global Solutions and Implementation
Vice President of Global Provider Management