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Eric Wansong

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Eric Wansong

Chief Operating Officer | Advantage Communications Group

United States

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Eric Wansong

Summary

Eric Wansong is a seasoned Global Operations Executive with over 20 years of leadership experience across the customer journey, primarily in the SaaS industry. His expertise encompasses a wide range of areas including business intelligence, change management, and customer experience transformation. Eric has a unique ability to drive organizational agility, having successfully navigated complex mergers and acquisitions while enhancing customer success and operational efficiency. His passion lies in developing long-term customer relationships and mentoring management teams to achieve operational excellence. With a proven track record of scaling operations and optimizing customer engagement, he is committed to establishing 'customers for life'. Eric's diverse background includes co-founding a successful startup and holding executive positions in major corporations, showcasing his adaptability and strategic mindset.

General

Generalist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Emerging Technologies

Innovation

Organisational experience

Startup Experience

Corporate Experience

Eric Wansong

Work Experience

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Chief Operating Officer at

Advantage Communications Group

May 2023 - Present

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Board Advisor at

AYR

July 2022 - October 2024

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Advisor at

AdvisoryCloud

January 2022 - August 2023

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Chief Customer Officer at

Code42 (acquired by Mimecast)

February 2018 - January 2022

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EVP Global Operations/Chief Customer Officer at

Tangoe

October 2016 - February 2018

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Vice President, Customer Advocacy at

Broadcom

October 2012 - April 2016

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Vice President, Global Support Services at

Broadcom

July 2009 - October 2012

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Vice President Support Services at

SAP

January 2006 - June 2009

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Vice President Professional Services at

SAP

January 2005 - December 2005

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Global Business Director at

SAP

June 2002 - December 2004

💼

Co-Founder/COO/President at

Acurion AB

January 1999 - May 2002

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Vice President Commercial Sales at

Synetics

January 1998 - January 1999

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Regional Sales Director at

Hewlett Packard Enterprise

January 1997 - January 1998

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Director of Business Development at

Synetics Saic

February 1995 - December 1996

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Sales Executive/Sales Manager/Branch Manager at

Unisys

June 1986 - February 1995

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Eric Wansong

Education

Ithaca College, Bs

January 1982 - January 1986

The CX Academy, Professional Diploma In Cx

Frequently Asked Questions about Eric Wansong

What is Eric Wansong email address?

Eric Wansong's primary email address is ************@advisorycloud.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Eric Wansong work for?

Eric Wansong is a Chief Operating Officer at Advantage Communications Group, a company specializing in Radiotelephone communication.

Where Eric Wansong graduated from?

Eric Wansong holds a degree in Business Administration from Ithaca College.

How can I directly contact Eric Wansong?

To contact Eric Wansong directly, you can use the email address ************@advisorycloud.com. Complete contact information is available upon registration with Muraena.

Who is Eric Wansong?

Eric Wansong is a seasoned Global Operations Executive with over 20 years of leadership experience across the customer journey, primarily in the SaaS industry. His expertise encompasses a wide range of areas including business intelligence, change management, and customer experience transformation. Eric has a unique ability to drive organizational agility, having successfully navigated complex mergers and acquisitions while enhancing customer success and operational efficiency. His passion lies in developing long-term customer relationships and mentoring management teams to achieve operational excellence. With a proven track record of scaling operations and optimizing customer engagement, he is committed to establishing 'customers for life'. Eric's diverse background includes co-founding a successful startup and holding executive positions in major corporations, showcasing his adaptability and strategic mindset.

Eric`s contact details

mail

************@advisorycloud.com

********@advantagecg.com

********@vmware.com

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