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Crystal Miceli

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Crystal Miceli

Vice President - Head of Product & Industry Marketing | Talkdesk

New Orleans, Louisiana, United States

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Crystal Miceli

Summary

Crystal Miceli is a seasoned marketing executive with extensive experience in product management and marketing within the technology and insurance sectors. Currently serving as the Vice President - Head of Product & Industry Marketing at Talkdesk, she has a proven track record of driving growth and innovation through strategic partnerships and data-driven decision-making. Crystal's career spans multiple leadership roles at major companies such as Cisco, Ivanti, and BMC Software, where she has honed her skills in agile methodologies, business strategy, and customer experience management. With a strong educational background, including an MBA from Louisiana State University, she combines academic knowledge with practical expertise. Passionate about leveraging technology to enhance customer satisfaction, Crystal is also interested in emerging technologies and leadership development. Her ability to lead cross-functional teams and manage complex projects has made her a key player in the organizations she has worked for, contributing to their success in competitive markets.

General

Generalist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Emerging Technologies

Leadership Development

Innovation

Organisational experience

Corporate Experience

Crystal Miceli

Work Experience

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Vice President - Head of Product & Industry Marketing at

Talkdesk

November 2023 - Present

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Vice President - Head of Product & Portfolio Marketing (Security) at

Cisco

March 2022 - November 2023

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Vice President - Head of Product & Solutions Marketing at

Ivanti

January 2020 - January 2022

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Vice President - Head of Product Management & Product Marketing at

Alida

January 2018 - January 2020

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Director - Professional Services, Customer Success at

BMC Software

January 2014 - January 2018

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Senior Director - Product Marketing at

CA Technologies

January 2007 - January 2014

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Senior Director - Professional Services, Sales Engineering, Systems Architect at

CA Technologies

January 2004 - January 2007

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Technology Project Manager at

Phoenix Health Systems

January 2001 - January 2004

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Engineering Manager at

Walmart

January 2000 - January 2001

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Engineering Lead at

Walmart

January 1997 - January 2000

💼

IT Analyst at

President Casino

January 1995 - January 1997

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Crystal Miceli

Education

Louisiana State University, Master Of Business Administration

Frequently Asked Questions about Crystal Miceli

What is Crystal Miceli email address?

Crystal Miceli's primary email address is **************@visioncritical.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Crystal Miceli work for?

Crystal Miceli is a Vice President - Head of Product & Industry Marketing at Talkdesk, a company specializing in Prepackaged software.

Where Crystal Miceli graduated from?

Crystal Miceli holds a degree in from Tulane University.

How can I directly contact Crystal Miceli?

To contact Crystal Miceli directly, you can use the email address **************@visioncritical.com. Complete contact information is available upon registration with Muraena.

Who is Crystal Miceli?

Crystal Miceli is a seasoned marketing executive with extensive experience in product management and marketing within the technology and insurance sectors. Currently serving as the Vice President - Head of Product & Industry Marketing at Talkdesk, she has a proven track record of driving growth and innovation through strategic partnerships and data-driven decision-making. Crystal's career spans multiple leadership roles at major companies such as Cisco, Ivanti, and BMC Software, where she has honed her skills in agile methodologies, business strategy, and customer experience management. With a strong educational background, including an MBA from Louisiana State University, she combines academic knowledge with practical expertise. Passionate about leveraging technology to enhance customer satisfaction, Crystal is also interested in emerging technologies and leadership development. Her ability to lead cross-functional teams and manage complex projects has made her a key player in the organizations she has worked for, contributing to their success in competitive markets.

Crystal`s contact details

mail

**************@visioncritical.com

*******@cisco.com

**************@cherwell.com

**************@talkdesk.com

Colleagues

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Prashanth Padmanabhan

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Ryan Stulak

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Ryan Ross

Vice President - Public Sector

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Regis Covey

Managing Counsel Americas

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Terri Schexnaydre

Vice President, Accounting

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Rohit Madhavarapu

Vice President Product Management, Industry Experience Clouds

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Tiago Paiva

Founder and CEO

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