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Pedro Andrade

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Pedro Andrade

Vice President - Artificial Intelligence and Generative AI Business Specialist | Talkdesk

Coimbra, Coimbra, Portugal

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Pedro Andrade

Summary

Pedro Andrade is a seasoned executive in the field of artificial intelligence, currently serving as the Vice President of AI at Talkdesk. He has a robust background in product management and innovation, focusing on generative AI solutions for contact centers. His career spans over two decades, during which he has co-founded multiple technology firms and led teams to develop cutting-edge AI products. Pedro's approach is heavily influenced by Lean Startup principles, emphasizing rapid iteration and customer feedback to mitigate market risks. He has been recognized with several awards, including the Best Business Idea Award from the National Entrepreneurs Association. Beyond his technical expertise, Pedro is known for his strong leadership skills and ability to build consensus among C-level stakeholders. He is passionate about the transformative power of AI in enhancing customer experiences and operational efficiency. Pedro's diverse experience in both startups and corporate environments equips him with a unique perspective on innovation in technology.

General

Specialist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Emerging Technologies

Leadership Development

Innovation

Organisational experience

Startup Experience

Corporate Experience

Pedro Andrade

Work Experience

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Vice President - Artificial Intelligence and Generative AI Business Specialist at

Talkdesk

February 2023 - Present

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Vice President - Artificial Intelligence & Automations at

Talkdesk

September 2021 - February 2023

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Head of Automations at

Talkdesk

November 2020 - August 2021

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Head of New Product Development at

WIT

August 2016 - August 2020

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Chief Operating Officer at

HIS

November 2013 - June 2016

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Product Director at

HIS

September 2011 - October 2013

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Co Founder and Innovation Director at

HIS

March 2007 - August 2011

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Senior Key Account Manager at

Netvita

August 2004 - April 2007

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Co-Founder and Chief Technology Officer at

Netvita

August 2000 - July 2004

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Webdesigner at

Instituto Pedro Nunes

March 1998 - August 2000

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Pedro Andrade

Education

University of Coimbra, Licentiate Degree

January 1994 - January 1999

Frequently Asked Questions about Pedro Andrade

What is Pedro Andrade email address?

Pedro Andrade's primary email address is *************@netvita.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Pedro Andrade work for?

Pedro Andrade is a Vice President - Artificial Intelligence and Generative AI Business Specialist at Talkdesk, a company specializing in Prepackaged software.

Where Pedro Andrade graduated from?

Pedro Andrade holds a degree in Informatics Engineering from University of Coimbra.

How can I directly contact Pedro Andrade?

To contact Pedro Andrade directly, you can use the email address *************@netvita.com. Complete contact information is available upon registration with Muraena.

Who is Pedro Andrade?

Pedro Andrade is a seasoned executive in the field of artificial intelligence, currently serving as the Vice President of AI at Talkdesk. He has a robust background in product management and innovation, focusing on generative AI solutions for contact centers. His career spans over two decades, during which he has co-founded multiple technology firms and led teams to develop cutting-edge AI products. Pedro's approach is heavily influenced by Lean Startup principles, emphasizing rapid iteration and customer feedback to mitigate market risks. He has been recognized with several awards, including the Best Business Idea Award from the National Entrepreneurs Association. Beyond his technical expertise, Pedro is known for his strong leadership skills and ability to build consensus among C-level stakeholders. He is passionate about the transformative power of AI in enhancing customer experiences and operational efficiency. Pedro's diverse experience in both startups and corporate environments equips him with a unique perspective on innovation in technology.

Pedro`s contact details

mail

*************@netvita.com

*************@wit-software.com

*************@talkdesk.com

Colleagues

Sydney Carey

Chief Financial Officer

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Peter Coulson

Vice President - Asia Pacific & Japan

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Prashanth Padmanabhan

Vice President, Product Management and Design - Digital Customer Service Applications

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Ryan Stulak

Vice President of Enterprise Sales

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Ryan Ross

Vice President - Public Sector

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Regis Covey

Managing Counsel Americas

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Terri Schexnaydre

Vice President, Accounting

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Rohit Madhavarapu

Vice President Product Management, Industry Experience Clouds

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Tiago Paiva

Founder and CEO

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Rui Melo Biscaia

VP OF PRODUCT

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