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Derrek Jennings
Derrek Jennings
Vice President, Support | PeopleFluent
Halifax, Nova Scotia, Canada
Derrek Jennings
Summary
Derrek Jennings is a seasoned Vice President in the SaaS industry, currently leading support operations at Peoplefluent. He possesses a strong analytical mindset and excels in driving customer satisfaction through effective team leadership and strategic planning. With over two decades of experience in technical support and project management, Derrek has a proven track record of managing complex customer escalations and implementing process improvements. His expertise spans agile methodologies, cloud computing, and CRM systems, making him a valuable asset in any fast-paced environment. Derrek's commitment to continuous improvement is evident in his ability to maintain high customer satisfaction rates while optimizing operational efficiency. He is passionate about leveraging technology to enhance service delivery and foster cross-organizational collaboration. Derrek holds a Bachelor of Commerce degree from Saint Mary's University and has consistently demonstrated his capability to adapt and thrive in diverse roles throughout his career.
Derrek Jennings
Work Experience
Vice President, Support at
PeopleFluent
January 2022 - Present
Escalation Manager at
PeopleFluent
August 2011 - January 2022
Manager, Technical Support at
PeopleFluent
October 2008 - July 2012
Consulting Project Manager at
Peopleclick
November 2007 - October 2008
Manager, Software Support at
RMS, Inc. - now part of StarRez
November 2000 - November 2007
Technical Support Specialist at
RMS, Inc. - now part of StarRez
June 1999 - October 2000
Frequently Asked Questions about Derrek Jennings
What is Derrek Jennings email address?
Derrek Jennings's primary email address is ***************@peoplefluent.com. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Derrek Jennings work for?
Derrek Jennings is a Vice President, Support at PeopleFluent, a company specializing in Prepackaged software.
Where Derrek Jennings graduated from?
Derrek Jennings holds a degree in from null.
How can I directly contact Derrek Jennings?
To contact Derrek Jennings directly, you can use the email address ***************@peoplefluent.com. Complete contact information is available upon registration with Muraena.
Who is Derrek Jennings?
Derrek Jennings is a seasoned Vice President in the SaaS industry, currently leading support operations at Peoplefluent. He possesses a strong analytical mindset and excels in driving customer satisfaction through effective team leadership and strategic planning. With over two decades of experience in technical support and project management, Derrek has a proven track record of managing complex customer escalations and implementing process improvements. His expertise spans agile methodologies, cloud computing, and CRM systems, making him a valuable asset in any fast-paced environment. Derrek's commitment to continuous improvement is evident in his ability to maintain high customer satisfaction rates while optimizing operational efficiency. He is passionate about leveraging technology to enhance service delivery and foster cross-organizational collaboration. Derrek holds a Bachelor of Commerce degree from Saint Mary's University and has consistently demonstrated his capability to adapt and thrive in diverse roles throughout his career.
Derrek`s contact details
***************@peoplefluent.com
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