Directory

>

Felicia Mercer

avatar

Felicia Mercer

Office Of The President | HomeServe USA

Chattanooga, Tennessee, United States

View contact details (it's free)

Felicia Mercer

Summary

Felicia Mercer is a detail-oriented business specialist with extensive experience in account management, customer service, and leadership roles across various industries. With a strong background in problem-solving and complaint management, she excels in client and vendor relations, ensuring high levels of customer satisfaction. Her diverse expertise spans from budget analysis to strategic planning, making her a valuable asset in any organization. Felicia has held significant positions in companies like Homeserve USA and JCPenney, where she demonstrated her ability to lead teams and manage operations effectively. She holds a Bachelor of Science in Business Administration and Management from the University of Phoenix, showcasing her commitment to professional growth. Felicia's interests include emerging technologies and innovation, reflecting her forward-thinking approach in business.

General

Specialist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Emerging Technologies

Organisational experience

Corporate Experience

Startup Experience

Felicia Mercer

Work Experience

company logo

Office Of The President at

HomeServe USA

April 2019 - Present

company logo

Customer Advocate Professional at

HomeServe USA

April 2019 - November 2021

company logo

Sales/Window Interior Decorating Professional Consultant at

JCPenney

January 2016 - April 2019

company logo

Senior Sales Representative at

Concentrix

February 2007 - January 2018

company logo

Marketing Representative/Professional Merchandiser at

Crossmark Sales and Marketing

March 2001 - November 2006

💼

Claims Analyst at

Blue Cross Blue Shieldkelly Services

September 2001 - September 2002

company logo

Technology Operations Specialist at

United States Postal Service

April 1996 - August 2001

company logo

Teller/Vault Supervisor at

Regions Bank

January 1998 - July 1999

💼

Human Resources Coordinator/Administrative Assistant at

Atlas Gold Mining

January 1992 - February 1994

Logos provided by Logo.dev

Felicia Mercer

Education

University of Phoenix, Bachelor Of Science

January 2012 - January 2014

University of Phoenix, Bachelor Of Science - Bs

Frequently Asked Questions about Felicia Mercer

What is Felicia Mercer email address?

Felicia Mercer's primary email address is **************@homeserveusa.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Felicia Mercer work for?

Felicia Mercer is a Office Of The President at HomeServe USA, a company specializing in Communication services, nec.

Where Felicia Mercer graduated from?

Felicia Mercer holds a degree in Business Administration And Management from University of Phoenix.

How can I directly contact Felicia Mercer?

To contact Felicia Mercer directly, you can use the email address **************@homeserveusa.com. Complete contact information is available upon registration with Muraena.

Who is Felicia Mercer?

Felicia Mercer is a detail-oriented business specialist with extensive experience in account management, customer service, and leadership roles across various industries. With a strong background in problem-solving and complaint management, she excels in client and vendor relations, ensuring high levels of customer satisfaction. Her diverse expertise spans from budget analysis to strategic planning, making her a valuable asset in any organization. Felicia has held significant positions in companies like Homeserve USA and JCPenney, where she demonstrated her ability to lead teams and manage operations effectively. She holds a Bachelor of Science in Business Administration and Management from the University of Phoenix, showcasing her commitment to professional growth. Felicia's interests include emerging technologies and innovation, reflecting her forward-thinking approach in business.

Felicia`s contact details

mail

**************@homeserveusa.com

Colleagues

avatar
Peter Buttrick

SVP Corporate Development

avatar
Thomas Argiriou

SVP Data Strategy and Analytics

avatar
Andrew Beto

Senior Vice President, HVAC Operations

avatar
Andy Yost

Chief Marketing Officer

avatar
Fred Rodriguez

Chief Information and Process Officer

avatar
Robert Judson

Chief Operating Officer

avatar
Khristy Wilkinson

Operations Case Manager - Legal & Regulatory

avatar
Michael Twardowski

Vice President, Account Management

avatar
Michael Van Schaick

Senior Vice President, Revenue Management and Marketing Strategy

avatar
Michael Twardowski

Vice President, Account Management

View Contact details (it's free)
Request Profile Removal