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Felicia Mercer
Felicia Mercer
Office Of The President | HomeServe USA
Chattanooga, Tennessee, United States
Felicia Mercer
Summary
Felicia Mercer is a detail-oriented business specialist with extensive experience in account management, customer service, and leadership roles across various industries. With a strong background in problem-solving and complaint management, she excels in client and vendor relations, ensuring high levels of customer satisfaction. Her diverse expertise spans from budget analysis to strategic planning, making her a valuable asset in any organization. Felicia has held significant positions in companies like Homeserve USA and JCPenney, where she demonstrated her ability to lead teams and manage operations effectively. She holds a Bachelor of Science in Business Administration and Management from the University of Phoenix, showcasing her commitment to professional growth. Felicia's interests include emerging technologies and innovation, reflecting her forward-thinking approach in business.
Felicia Mercer
Work Experience
Office Of The President at
HomeServe USA
April 2019 - Present
Customer Advocate Professional at
HomeServe USA
April 2019 - November 2021
Sales/Window Interior Decorating Professional Consultant at
JCPenney
January 2016 - April 2019
Senior Sales Representative at
Concentrix
February 2007 - January 2018
Marketing Representative/Professional Merchandiser at
Crossmark Sales and Marketing
March 2001 - November 2006
Claims Analyst at
Blue Cross Blue Shieldkelly Services
September 2001 - September 2002
Technology Operations Specialist at
United States Postal Service
April 1996 - August 2001
Teller/Vault Supervisor at
Regions Bank
January 1998 - July 1999
Human Resources Coordinator/Administrative Assistant at
Atlas Gold Mining
January 1992 - February 1994
Felicia Mercer
Education
University of Phoenix, Bachelor Of Science
January 2012 - January 2014
University of Phoenix, Bachelor Of Science - Bs
Frequently Asked Questions about Felicia Mercer
What is Felicia Mercer email address?
Felicia Mercer's primary email address is **************@homeserveusa.com. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Felicia Mercer work for?
Felicia Mercer is a Office Of The President at HomeServe USA, a company specializing in Communication services, nec.
Where Felicia Mercer graduated from?
Felicia Mercer holds a degree in Business Administration And Management from University of Phoenix.
How can I directly contact Felicia Mercer?
To contact Felicia Mercer directly, you can use the email address **************@homeserveusa.com. Complete contact information is available upon registration with Muraena.
Who is Felicia Mercer?
Felicia Mercer is a detail-oriented business specialist with extensive experience in account management, customer service, and leadership roles across various industries. With a strong background in problem-solving and complaint management, she excels in client and vendor relations, ensuring high levels of customer satisfaction. Her diverse expertise spans from budget analysis to strategic planning, making her a valuable asset in any organization. Felicia has held significant positions in companies like Homeserve USA and JCPenney, where she demonstrated her ability to lead teams and manage operations effectively. She holds a Bachelor of Science in Business Administration and Management from the University of Phoenix, showcasing her commitment to professional growth. Felicia's interests include emerging technologies and innovation, reflecting her forward-thinking approach in business.
Felicia`s contact details
**************@homeserveusa.com
Colleagues
SVP Corporate Development
SVP Data Strategy and Analytics
Senior Vice President, HVAC Operations
Chief Marketing Officer
Chief Information and Process Officer
Chief Operating Officer
Operations Case Manager - Legal & Regulatory
Vice President, Account Management
Senior Vice President, Revenue Management and Marketing Strategy
Vice President, Account Management