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Robert Judson

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Robert Judson

Chief Operating Officer | HomeServe USA

Islamorada, Florida, United States

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Robert Judson

Summary

Robert Judson is an accomplished Chief Operating Officer at Homeserve USA, bringing over 20 years of extensive experience in operations management and customer experience optimization. His expertise spans across various domains including automation, business strategy, and change management, making him a versatile leader in the insurance-related activities industry. Robert has a proven track record of driving performance improvements and enhancing customer satisfaction in high-volume contact center environments. He has held several leadership roles within Homeserve, showcasing his ability to manage and motivate large teams effectively. His strategic thinking and C-level relationships have been pivotal in leading successful initiatives that align with organizational goals. Robert has also been recognized with the Management Team Of The Year award at the Global Stevie Awards for Customer Service and Sales, highlighting his commitment to excellence. He is passionate about fostering a culture of continuous improvement and employee engagement in the workplace.

General

Specialist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Innovation

Organisational experience

Corporate Experience

Robert Judson

Work Experience

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Chief Operating Officer at

HomeServe USA

April 2021 - Present

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Chief Executive Officer HomeServe Now at

HomeServe EMEA

May 2020 - March 2021

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Global COO HomeServe Membership at

HomeServe EMEA

March 2019 - June 2020

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Executive Vice President Customer Experience at

HomeServe USA

July 2017 - March 2019

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Senior Vice President Contact Center Operations at

HomeServe USA

July 2015 - July 2017

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Vice President, Contact Center Operations at

HomeServe USA

February 2014 - July 2015

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Call Centre Site Director at

HomeServe USA

July 2012 - February 2014

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Director of Customer Value at

HomeServe USA

September 2011 - July 2012

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Head of Outsourcing at

HomeServe UK

April 2011 - September 2011

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Outsourcing Business Manager at

HomeServe UK

November 2008 - April 2011

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Outbound Sales Manager at

HomeServe UK

December 2005 - October 2007

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Call Centre Events Manager at

HomeServe UK

September 2003 - December 2005

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Robert Judson

Education

Shire Oak School

January 1994 - January 2001

Frequently Asked Questions about Robert Judson

What is Robert Judson email address?

Robert Judson's primary email address is *************@homeserveusa.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Robert Judson work for?

Robert Judson is a Chief Operating Officer at HomeServe USA, a company specializing in Communication services, nec.

Where Robert Judson graduated from?

Robert Judson holds a degree in Business/Commerce, General from Shire Oak School.

How can I directly contact Robert Judson?

To contact Robert Judson directly, you can use the email address *************@homeserveusa.com. Complete contact information is available upon registration with Muraena.

Who is Robert Judson?

Robert Judson is an accomplished Chief Operating Officer at Homeserve USA, bringing over 20 years of extensive experience in operations management and customer experience optimization. His expertise spans across various domains including automation, business strategy, and change management, making him a versatile leader in the insurance-related activities industry. Robert has a proven track record of driving performance improvements and enhancing customer satisfaction in high-volume contact center environments. He has held several leadership roles within Homeserve, showcasing his ability to manage and motivate large teams effectively. His strategic thinking and C-level relationships have been pivotal in leading successful initiatives that align with organizational goals. Robert has also been recognized with the Management Team Of The Year award at the Global Stevie Awards for Customer Service and Sales, highlighting his commitment to excellence. He is passionate about fostering a culture of continuous improvement and employee engagement in the workplace.

Robert`s contact details

mail

*************@homeserveusa.com

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