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Grant Pankonien
Grant Pankonien
Vice President, Customer Success | Pavilion
Austin, Texas, United States
Grant Pankonien
Summary
Grant Pankonien is a seasoned professional with over 15 years of experience in customer success and support leadership. He has a strong track record of driving customer satisfaction and loyalty across various business sectors, including technology and professional services. Grant has successfully led teams that manage relationships with clients ranging from small and medium businesses to Fortune 100 companies. His expertise encompasses account management, business development, and operational strategy, ensuring measurable results and enhanced customer experiences. Grant is recognized for his exceptional leadership skills and ability to turn around challenging customer accounts. His commitment to coaching and team development has led to increased productivity and client retention. An advocate for innovation, he continuously seeks to improve processes and outcomes in customer engagement.
Grant Pankonien
Work Experience
Vice President, Customer Success at
Verint
January 2023 - Present
Member at
Pavilion
July 2021 - Present
Senior Director, Customer Success at
Verint
December 2021 - January 2023
Director, Customer Success at
Verint
August 2014 - December 2021
Manager, Customer Success at
Telligent - A Verint Company
November 2013 - August 2014
Senior Strategic Account Manager at
Telligent - A Verint Company
May 2011 - November 2013
Account Executive at
Telligent - A Verint Company
September 2008 - May 2011
Business Development/Operations Manager at
Craftsman Framing
July 2007 - September 2008
Recruiter at
Coolhires
October 2006 - July 2007
Grant Pankonien
Education
Texas A&M University, Bachelor Of Science
Frequently Asked Questions about Grant Pankonien
What is Grant Pankonien email address?
Grant Pankonien's primary email address is **********@telligent.com. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Grant Pankonien work for?
Grant Pankonien is a Vice President, Customer Success at Pavilion, a company specializing in Skilled nursing care facilities.
Where Grant Pankonien graduated from?
Grant Pankonien holds a degree in Interdisciplinary Studies from Texas A&M University.
How can I directly contact Grant Pankonien?
To contact Grant Pankonien directly, you can use the email address **********@telligent.com. Complete contact information is available upon registration with Muraena.
Who is Grant Pankonien?
Grant Pankonien is a seasoned professional with over 15 years of experience in customer success and support leadership. He has a strong track record of driving customer satisfaction and loyalty across various business sectors, including technology and professional services. Grant has successfully led teams that manage relationships with clients ranging from small and medium businesses to Fortune 100 companies. His expertise encompasses account management, business development, and operational strategy, ensuring measurable results and enhanced customer experiences. Grant is recognized for his exceptional leadership skills and ability to turn around challenging customer accounts. His commitment to coaching and team development has led to increased productivity and client retention. An advocate for innovation, he continuously seeks to improve processes and outcomes in customer engagement.
Grant`s contact details
**********@telligent.com
***************@verint.com
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