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Grant Pankonien

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Grant Pankonien

Vice President, Customer Success | Pavilion

Austin, Texas, United States

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Grant Pankonien

Summary

Grant Pankonien is a seasoned professional with over 15 years of experience in customer success and support leadership. He has a strong track record of driving customer satisfaction and loyalty across various business sectors, including technology and professional services. Grant has successfully led teams that manage relationships with clients ranging from small and medium businesses to Fortune 100 companies. His expertise encompasses account management, business development, and operational strategy, ensuring measurable results and enhanced customer experiences. Grant is recognized for his exceptional leadership skills and ability to turn around challenging customer accounts. His commitment to coaching and team development has led to increased productivity and client retention. An advocate for innovation, he continuously seeks to improve processes and outcomes in customer engagement.

General

Specialist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Industry-specific interests

Leadership Development

Innovation

Organisational experience

Corporate Experience

Startup Experience

Grant Pankonien

Work Experience

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Vice President, Customer Success at

Verint

January 2023 - Present

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Member at

Pavilion

July 2021 - Present

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Senior Director, Customer Success at

Verint

December 2021 - January 2023

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Director, Customer Success at

Verint

August 2014 - December 2021

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Manager, Customer Success at

Telligent - A Verint Company

November 2013 - August 2014

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Senior Strategic Account Manager at

Telligent - A Verint Company

May 2011 - November 2013

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Account Executive at

Telligent - A Verint Company

September 2008 - May 2011

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Business Development/Operations Manager at

Craftsman Framing

July 2007 - September 2008

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Recruiter at

Coolhires

October 2006 - July 2007

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Grant Pankonien

Education

Texas A&M University, Bachelor Of Science

Frequently Asked Questions about Grant Pankonien

What is Grant Pankonien email address?

Grant Pankonien's primary email address is **********@telligent.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Grant Pankonien work for?

Grant Pankonien is a Vice President, Customer Success at Pavilion, a company specializing in Skilled nursing care facilities.

Where Grant Pankonien graduated from?

Grant Pankonien holds a degree in Interdisciplinary Studies from Texas A&M University.

How can I directly contact Grant Pankonien?

To contact Grant Pankonien directly, you can use the email address **********@telligent.com. Complete contact information is available upon registration with Muraena.

Who is Grant Pankonien?

Grant Pankonien is a seasoned professional with over 15 years of experience in customer success and support leadership. He has a strong track record of driving customer satisfaction and loyalty across various business sectors, including technology and professional services. Grant has successfully led teams that manage relationships with clients ranging from small and medium businesses to Fortune 100 companies. His expertise encompasses account management, business development, and operational strategy, ensuring measurable results and enhanced customer experiences. Grant is recognized for his exceptional leadership skills and ability to turn around challenging customer accounts. His commitment to coaching and team development has led to increased productivity and client retention. An advocate for innovation, he continuously seeks to improve processes and outcomes in customer engagement.

Grant`s contact details

mail

**********@telligent.com

***************@verint.com

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