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Sean Ilenrey
Sean Ilenrey
Instructor | Pavilion
Atlanta, Georgia, United States
Sean Ilenrey
Summary
Sean Ilenrey is a dynamic VP of Support at Dutchie, recognized as a 2024 Top 50 CX Influencer and the author of the bestseller 'You Don’t Owe Happiness'. With over 20 years in the Customer Experience industry, he has transformed his life from a homeless high school dropout to an award-winning executive. His expertise spans international leadership, workforce management, and operational excellence, having successfully launched departments across Latin America and the Philippines. Sean is passionate about leadership development and diversity initiatives, serving as an Executive Sponsor for programs that foster talent within his organization. His strategic insights have significantly improved customer satisfaction and operational efficiency at Dutchie. He is committed to empowering others and believes in the power of value-centric leadership to drive employee engagement and success.
Sean Ilenrey
Work Experience
Instructor at
Pavilion
March 2024 - Present
Vice President, Customer Support at
Dutchie
April 2022 - Present
Professional Speaker at
Seanilenrey Com
August 2021 - Present
Sr. Director, Workforce Management at
Toast
January 2021 - April 2022
Director, Workforce Management at
Comcast
October 2018 - January 2021
Director, Workforce Management at
Alorica
February 2017 - October 2018
Vice President, Contact Center Operations & Customer Success at
Donnelly Communications, Inc.
May 2015 - February 2017
Co-Founder at
Jogo, LLC (JogoCoffee.com)
July 2014 - July 2015
Global Manager, Workforce Management at
ResultsCX
September 2010 - May 2015
Various Frontline Positions at
Customer Service Industry
June 2001 - September 2010
Sean Ilenrey
Education
Gainesville State College, Bachelor's Program
Gwinnett Technical College, Associate's Program
Walgreens Pharmacy Technician Certification Program (ASHP), Certification
Frequently Asked Questions about Sean Ilenrey
What is Sean Ilenrey email address?
Sean Ilenrey's primary email address is ************@dutchie.com. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Sean Ilenrey work for?
Sean Ilenrey is a Instructor at Pavilion, a company specializing in Skilled nursing care facilities.
Where Sean Ilenrey graduated from?
Sean Ilenrey holds a degree in Communication And Media Studies from Gainesville State College.
How can I directly contact Sean Ilenrey?
To contact Sean Ilenrey directly, you can use the email address ************@dutchie.com. Complete contact information is available upon registration with Muraena.
Who is Sean Ilenrey?
Sean Ilenrey is a dynamic VP of Support at Dutchie, recognized as a 2024 Top 50 CX Influencer and the author of the bestseller 'You Don’t Owe Happiness'. With over 20 years in the Customer Experience industry, he has transformed his life from a homeless high school dropout to an award-winning executive. His expertise spans international leadership, workforce management, and operational excellence, having successfully launched departments across Latin America and the Philippines. Sean is passionate about leadership development and diversity initiatives, serving as an Executive Sponsor for programs that foster talent within his organization. His strategic insights have significantly improved customer satisfaction and operational efficiency at Dutchie. He is committed to empowering others and believes in the power of value-centric leadership to drive employee engagement and success.
Sean`s contact details
************@dutchie.com
Colleagues
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