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Hayley Jean Farr
Hayley Jean Farr
VP, Global Analytics & Program Management | Mural
Boston, Massachusetts, United States
Hayley Jean Farr
Summary
Hayley Jean Farr is a seasoned Revenue Operations Leader with a strong track record in enhancing customer value and driving revenue growth, particularly within the SaaS sector for both public and private technology firms. With a unique blend of analytical prowess and practical sales experience, she has successfully built and optimized operational teams to achieve significant scale and efficiency. Hayley currently spearheads the Strategy & Operations team at Mural, where she oversees various critical functions including Revenue Operations and Data Analytics. Her extensive experience encompasses leading customer experience operations, sales strategy, and process improvements across multiple organizations. Notably, she has a rich history of transforming operational frameworks to elevate customer satisfaction and retention. A graduate of Cornell University and Harvard Medical School, she combines her academic insights with real-world applications to innovate and lead in her field.
Hayley Jean Farr
Work Experience
VP, Global Analytics & Program Management at
Mural
October 2024 - Present
Head of Strategy & Operations at
Mural
July 2024 - Present
VP, Revenue Operations & Strategy at
Mural
September 2023 - Present
Head of Customer Experience (CX) Operations (Revenue Operations) at
Benchling
August 2021 - May 2023
Vice President, Sales Strategy, Programs & Enablement at
Gainsight, Inc.
May 2019 - July 2021
Director of Customer Success Operations at
athenahealth
October 2017 - April 2019
Co-Chair, Women's Leadership Forum at
athenahealth
May 2018 - March 2019
Director of Service Product Management - Customer Success at
athenahealth
January 2017 - January 2018
Director of Professional Services Operations at
athenahealth
January 2015 - January 2017
Chief Of Staff - Client Services at
athenahealth
June 2012 - January 2015
Environmental Defense Fund (EDF) Climate Corps Fellow at
Blue Cross Blue Shield of Massachusetts
May 2011 - August 2011
Senior Analyst at
The Cadmus Group
February 2007 - July 2010
Hayley Jean Farr
Education
Harvard Medical School, Executive Education, Designing And Leading Innovation
January 2017 - January 2017
Cornell Johnson Graduate School of Management, Mba
Cornell University, B.S.
January 2016
Frequently Asked Questions about Hayley Jean Farr
What is Hayley Jean Farr email address?
Hayley Jean Farr's primary email address is *****@mural.co. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Hayley Jean Farr work for?
Hayley Jean Farr is a VP, Global Analytics & Program Management at Mural, a company specializing in Prepackaged software.
Where Hayley Jean Farr graduated from?
Hayley Jean Farr holds a degree in from Harvard Medical School.
How can I directly contact Hayley Jean Farr?
To contact Hayley Jean Farr directly, you can use the email address *****@mural.co. Complete contact information is available upon registration with Muraena.
Who is Hayley Jean Farr?
Hayley Jean Farr is a seasoned Revenue Operations Leader with a strong track record in enhancing customer value and driving revenue growth, particularly within the SaaS sector for both public and private technology firms. With a unique blend of analytical prowess and practical sales experience, she has successfully built and optimized operational teams to achieve significant scale and efficiency. Hayley currently spearheads the Strategy & Operations team at Mural, where she oversees various critical functions including Revenue Operations and Data Analytics. Her extensive experience encompasses leading customer experience operations, sales strategy, and process improvements across multiple organizations. Notably, she has a rich history of transforming operational frameworks to elevate customer satisfaction and retention. A graduate of Cornell University and Harvard Medical School, she combines her academic insights with real-world applications to innovate and lead in her field.
Hayley`s contact details
*****@mural.co
******@benchling.com
*****@athenahealth.com
Colleagues
Chief Architect
VP / Brand / Creative / Head of Marketing
VP, Global Customer Success & Solutions
Chief Marketing Officer
Executive Chairman of the Board
Co-Founder
VP Strategic Partnerships
Co-Founder
CISO
Chief Evangelist