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Hayley Jean Farr

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Hayley Jean Farr

VP, Global Analytics & Program Management | Mural

Boston, Massachusetts, United States

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Hayley Jean Farr

Summary

Hayley Jean Farr is a seasoned Revenue Operations Leader with a strong track record in enhancing customer value and driving revenue growth, particularly within the SaaS sector for both public and private technology firms. With a unique blend of analytical prowess and practical sales experience, she has successfully built and optimized operational teams to achieve significant scale and efficiency. Hayley currently spearheads the Strategy & Operations team at Mural, where she oversees various critical functions including Revenue Operations and Data Analytics. Her extensive experience encompasses leading customer experience operations, sales strategy, and process improvements across multiple organizations. Notably, she has a rich history of transforming operational frameworks to elevate customer satisfaction and retention. A graduate of Cornell University and Harvard Medical School, she combines her academic insights with real-world applications to innovate and lead in her field.

General

Generalist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Industry-specific interests

Emerging Technologies

Leadership Development

Innovation

Organisational experience

Startup Experience

Corporate Experience

Consulting Experience

Hayley Jean Farr

Work Experience

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VP, Global Analytics & Program Management at

Mural

October 2024 - Present

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Head of Strategy & Operations at

Mural

July 2024 - Present

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VP, Revenue Operations & Strategy at

Mural

September 2023 - Present

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Head of Customer Experience (CX) Operations (Revenue Operations) at

Benchling

August 2021 - May 2023

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Vice President, Sales Strategy, Programs & Enablement at

Gainsight, Inc.

May 2019 - July 2021

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Director of Customer Success Operations at

athenahealth

October 2017 - April 2019

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Co-Chair, Women's Leadership Forum at

athenahealth

May 2018 - March 2019

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Director of Service Product Management - Customer Success at

athenahealth

January 2017 - January 2018

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Director of Professional Services Operations at

athenahealth

January 2015 - January 2017

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Chief Of Staff - Client Services at

athenahealth

June 2012 - January 2015

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Environmental Defense Fund (EDF) Climate Corps Fellow at

Blue Cross Blue Shield of Massachusetts

May 2011 - August 2011

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Senior Analyst at

The Cadmus Group

February 2007 - July 2010

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Hayley Jean Farr

Education

Harvard Medical School, Executive Education, Designing And Leading Innovation

January 2017 - January 2017

Cornell Johnson Graduate School of Management, Mba

General assembly

January 2016

Frequently Asked Questions about Hayley Jean Farr

What is Hayley Jean Farr email address?

Hayley Jean Farr's primary email address is *****@mural.co. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Hayley Jean Farr work for?

Hayley Jean Farr is a VP, Global Analytics & Program Management at Mural, a company specializing in Prepackaged software.

Where Hayley Jean Farr graduated from?

Hayley Jean Farr holds a degree in from Harvard Medical School.

How can I directly contact Hayley Jean Farr?

To contact Hayley Jean Farr directly, you can use the email address *****@mural.co. Complete contact information is available upon registration with Muraena.

Who is Hayley Jean Farr?

Hayley Jean Farr is a seasoned Revenue Operations Leader with a strong track record in enhancing customer value and driving revenue growth, particularly within the SaaS sector for both public and private technology firms. With a unique blend of analytical prowess and practical sales experience, she has successfully built and optimized operational teams to achieve significant scale and efficiency. Hayley currently spearheads the Strategy & Operations team at Mural, where she oversees various critical functions including Revenue Operations and Data Analytics. Her extensive experience encompasses leading customer experience operations, sales strategy, and process improvements across multiple organizations. Notably, she has a rich history of transforming operational frameworks to elevate customer satisfaction and retention. A graduate of Cornell University and Harvard Medical School, she combines her academic insights with real-world applications to innovate and lead in her field.

Hayley`s contact details

mail

*****@mural.co

******@benchling.com

*****@athenahealth.com

Colleagues

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Patricio Zavolinsky

Chief Architect

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Steve Farrell

VP / Brand / Creative / Head of Marketing

Mike De Jesus

VP, Global Customer Success & Solutions

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Samantha Goldman

Chief Marketing Officer

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Mariano Battan

Executive Chairman of the Board

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Ben Lai

Co-Founder

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Bentley Rubinstein

VP Strategic Partnerships

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Cyrus Rab

Co-Founder

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Jim Kalbach

Chief Evangelist

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