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James Watson
James Watson
Vice President of Customer Support | Smartsheet
Atlanta, Georgia, United States
James Watson
Summary
James Watson is a seasoned executive with a proven track record in transforming customer support operations into profit centers while enhancing user experience. With extensive experience in leading global teams and implementing digital solutions, he has successfully driven significant improvements in efficiency and customer satisfaction across various industries. James' expertise spans business and IT transformations, project management, and strategic planning, making him a valuable asset in any organization. He is PMP certified and has a strong background in change management and continuous improvement methodologies. His leadership roles at Smartsheet and McKesson highlight his ability to manage large-scale projects and foster high-performance teams. James is also recognized for his innovative approaches in both corporate and startup environments, making him a versatile leader. Beyond his operational achievements, he is passionate about mentoring future leaders and advocating for best practices in customer engagement.
James Watson
Work Experience
Vice President of Customer Support at
Smartsheet
August 2024 - Present
Global Head of Support at
Smartsheet
January 2022 - September 2024
Vice President at
Lobsters
March 2017 - January 2022
PMO Sr Director at
McKesson
June 2018 - January 2022
Sr Director of Supply Chain/Operations Finance at
APR Energy
June 2014 - March 2017
Sr Director IT PMO at
Walmart
July 2012 - June 2014
Director (Internal Project Consultant) International ISD at
Walmart
February 2008 - June 2012
Operations Strategy Manager, Global Procurement Food at
Walmart
June 2006 - February 2008
James Watson
Education
January 2004 - January 2006
January 1994 - January 2000
Frequently Asked Questions about James Watson
What is James Watson email address?
James Watson's primary email address is ************@smartsheet.com. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does James Watson work for?
James Watson is a Vice President of Customer Support at Smartsheet, a company specializing in Prepackaged software.
Where James Watson graduated from?
James Watson holds a degree in Strategy, Supply Chain from Ross School of Business.
How can I directly contact James Watson?
To contact James Watson directly, you can use the email address ************@smartsheet.com. Complete contact information is available upon registration with Muraena.
Who is James Watson?
James Watson is a seasoned executive with a proven track record in transforming customer support operations into profit centers while enhancing user experience. With extensive experience in leading global teams and implementing digital solutions, he has successfully driven significant improvements in efficiency and customer satisfaction across various industries. James' expertise spans business and IT transformations, project management, and strategic planning, making him a valuable asset in any organization. He is PMP certified and has a strong background in change management and continuous improvement methodologies. His leadership roles at Smartsheet and McKesson highlight his ability to manage large-scale projects and foster high-performance teams. James is also recognized for his innovative approaches in both corporate and startup environments, making him a versatile leader. Beyond his operational achievements, he is passionate about mentoring future leaders and advocating for best practices in customer engagement.
James`s contact details
************@smartsheet.com
Colleagues
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Chief Product Officer
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SVP, Accounting