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Jenn Kim
Jenn Kim
Sr. Manager, Customer Advocacy - Office of the CEO | Varo Bank
Salt Lake City, Utah, United States
Jenn Kim
Summary
Jenn Kim is a seasoned professional in the FinTech sector, currently serving as the Sr. Manager of Customer Advocacy at Varo Bank. With a strong background in account management and complaint resolution, she has successfully built scalable customer-centric processes and led operational improvements. Her management philosophy is notably values-driven, emphasizing relationship-building to create value within the FinTech ecosystem. Jenn's experience spans multiple organizations, where she has consistently contributed to product launches and customer success initiatives. She has a proven track record of enhancing service levels and operational efficiency, notably at Sofi and Zenbanx. With a Bachelor of Arts in Business Management Economics from UC Santa Cruz, Jenn combines academic knowledge with practical expertise. Her approach to leadership is innovative, focusing on exploration and discovery to drive progress in her field.
Jenn Kim
Work Experience
Sr. Manager, Customer Advocacy - Office of the CEO at
Varo Bank
October 2021 - Present
Manager - Customer Advocacy & Office of the CEO at
Varo Bank
August 2019 - October 2021
Operations Manager - Complaint Management / Escalations & Office of the CEO at
SoFi Technologies, Inc.
February 2017 - August 2019
Customer Success Manager - Banking Operations at
Zenbanx
August 2015 - February 2017
Wireless Management Specialist at
Samsung SDS
February 2012 - September 2014
Jenn Kim
Education
University of California Santa Cruz, Bachelor Of Arts - Ba
January 2008 - January 2011
Frequently Asked Questions about Jenn Kim
What is Jenn Kim email address?
Jenn Kim's primary email address is ****@varomoney.com. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Jenn Kim work for?
Jenn Kim is a Sr. Manager, Customer Advocacy - Office of the CEO at Varo Bank, a company specializing in Depository Credit Intermediation.
Where Jenn Kim graduated from?
Jenn Kim holds a degree in Business Management Economics from University of California Santa Cruz.
How can I directly contact Jenn Kim?
To contact Jenn Kim directly, you can use the email address ****@varomoney.com. Complete contact information is available upon registration with Muraena.
Who is Jenn Kim?
Jenn Kim is a seasoned professional in the FinTech sector, currently serving as the Sr. Manager of Customer Advocacy at Varo Bank. With a strong background in account management and complaint resolution, she has successfully built scalable customer-centric processes and led operational improvements. Her management philosophy is notably values-driven, emphasizing relationship-building to create value within the FinTech ecosystem. Jenn's experience spans multiple organizations, where she has consistently contributed to product launches and customer success initiatives. She has a proven track record of enhancing service levels and operational efficiency, notably at Sofi and Zenbanx. With a Bachelor of Arts in Business Management Economics from UC Santa Cruz, Jenn combines academic knowledge with practical expertise. Her approach to leadership is innovative, focusing on exploration and discovery to drive progress in her field.
Jenn`s contact details
****@varomoney.com
Colleagues
Advisor
Co-Chair. of Varo’s DEI Council
Chief Information Security Officer (CISO)
Chief Financial Officer
VP/Head of FP&A
Chief Lending Officer
Chief People Officer
Director, Technical Program Management / Chief of Staff - Engineering
Founder and CEO
Chief Data Officer