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Jenn Kim

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Jenn Kim

Sr. Manager, Customer Advocacy - Office of the CEO | Varo Bank

Salt Lake City, Utah, United States

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Jenn Kim

Summary

Jenn Kim is a seasoned professional in the FinTech sector, currently serving as the Sr. Manager of Customer Advocacy at Varo Bank. With a strong background in account management and complaint resolution, she has successfully built scalable customer-centric processes and led operational improvements. Her management philosophy is notably values-driven, emphasizing relationship-building to create value within the FinTech ecosystem. Jenn's experience spans multiple organizations, where she has consistently contributed to product launches and customer success initiatives. She has a proven track record of enhancing service levels and operational efficiency, notably at Sofi and Zenbanx. With a Bachelor of Arts in Business Management Economics from UC Santa Cruz, Jenn combines academic knowledge with practical expertise. Her approach to leadership is innovative, focusing on exploration and discovery to drive progress in her field.

General

Specialist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Industry-specific interests

Emerging Technologies

Leadership Development

Organisational experience

Startup Experience

Corporate Experience

Jenn Kim

Work Experience

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Sr. Manager, Customer Advocacy - Office of the CEO at

Varo Bank

October 2021 - Present

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Manager - Customer Advocacy & Office of the CEO at

Varo Bank

August 2019 - October 2021

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Operations Manager - Complaint Management / Escalations & Office of the CEO at

SoFi Technologies, Inc.

February 2017 - August 2019

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Customer Success Manager - Banking Operations at

Zenbanx

August 2015 - February 2017

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Wireless Management Specialist at

Samsung SDS

February 2012 - September 2014

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Jenn Kim

Education

University of California Santa Cruz, Bachelor Of Arts - Ba

January 2008 - January 2011

Frequently Asked Questions about Jenn Kim

What is Jenn Kim email address?

Jenn Kim's primary email address is ****@varomoney.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Jenn Kim work for?

Jenn Kim is a Sr. Manager, Customer Advocacy - Office of the CEO at Varo Bank, a company specializing in Depository Credit Intermediation.

Where Jenn Kim graduated from?

Jenn Kim holds a degree in Business Management Economics from University of California Santa Cruz.

How can I directly contact Jenn Kim?

To contact Jenn Kim directly, you can use the email address ****@varomoney.com. Complete contact information is available upon registration with Muraena.

Who is Jenn Kim?

Jenn Kim is a seasoned professional in the FinTech sector, currently serving as the Sr. Manager of Customer Advocacy at Varo Bank. With a strong background in account management and complaint resolution, she has successfully built scalable customer-centric processes and led operational improvements. Her management philosophy is notably values-driven, emphasizing relationship-building to create value within the FinTech ecosystem. Jenn's experience spans multiple organizations, where she has consistently contributed to product launches and customer success initiatives. She has a proven track record of enhancing service levels and operational efficiency, notably at Sofi and Zenbanx. With a Bachelor of Arts in Business Management Economics from UC Santa Cruz, Jenn combines academic knowledge with practical expertise. Her approach to leadership is innovative, focusing on exploration and discovery to drive progress in her field.

Jenn`s contact details

mail

****@varomoney.com

Colleagues

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Riva Bobrowsky

Co-Chair. of Varo’s DEI Council

Eileen Tan

Chief Information Security Officer (CISO)

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Thibault Fulconis

Chief Financial Officer

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Kim Flitter

VP/Head of FP&A

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Raktim Mitra

Chief Lending Officer

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May O'neal Shrm-Scp Sphr

Chief People Officer

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Dan Beneke

Director, Technical Program Management / Chief of Staff - Engineering

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Colin Walsh

Founder and CEO

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Jakub Jurek

Chief Data Officer

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